The Village of Westland

Beverly

My friend is at The Village of Westland. She's in the building where she was originally. She just was able to get more help. The grounds are nice. It's a clean facility. The staff is very pleasant. It's a friendly place. It's kind of homey. They have different craft classes. They have a choir. They have bingo The dining area is clean and well-kept. I don't eat their food, but it looks good. The price is comparable to the other facilities.

Marcus

My mom is in the Village of Westland. The place is friendly, so she has quite a few residents there that she goes to lunch with often. The only issue is that they have a problem keeping staff members, from the cook all the way to the administrative staff. They have a lot of power outages, and they'll be without power for a few days. It's to the point where they have to bring a 40-foot trailer. It was like an air-conditioned trailer that worked as a refrigerator for their food. It was quite a big inconvenience over the summer, because you know how hot it was. The other problem is that they raised the rent. My mom has only been there a little bit, and that took away a lot of income for her medication and other care. We're not happy about that because she has more than enough to take care of herself. The place has had bed bugs a couple of times, so we had to move our furniture out and replace quite a few of them, which was one thing that we weren't happy about. They replaced the carpet all through the hallways, but they haven't done any updates to the residents' apartments. My mom has an apartment with a balcony. It's nearest to the dining hall, and she has a screened-in patio, so we're paying the extra money to get a nice location. But the location has not been what we thought it would be, and I think it's due to a lot of the administrative staff changes. They have exercises and outings where they take them to church or a movie. They also have grocery store shopping. The courtyard is pretty decent. My mom complains about the food. They keep the building pretty clean.

Bridget

The Village of Westland had quite a bit of stuff on there. From my visuality of the place, it was very clean. There's a lot of staff, and people talked very highly of it. The tour person definitely knows her business. I didn't see a whole lot of the building, but there was an outside courtyard. The apartment was a very good size. They have sliding door walls, and they're putting decks in so the residents can sit outside their door walls, and they're also upgrading the bathrooms. It's also near to a lot of restaurants and a few hospitals

GG706

We're leaning towards the Village of Westland. The reason we chose the place was the price. Also they had a choir and my father has been in a choir, that's why we liked that place. He will have a one-bedroom apartment. He had a separate bedroom and he liked that instead of a studio. The staff was very nice. They had a gym for them and they take them out on activities, but the main thing that we liked, and that was for him specific, is that they had a piano and an organ, and they have a choir. That's something that he enjoys doing. They have a common area. It is all on one level, so there's a lot of walking.

Martin

I am a resident of The Village of Westland. What I like least about it is I don't have power over my own coffee. I can't make a cup of coffee when I want. We have to wait until they're ready, around 9 a.m. But other than that, it's great. I enjoy the fact that it's a non-smoking facility. The people here are nice. And the facility itself is all on one level. That is a wonderful thing versus where I was before they had stairs. That was dangerous. It's just a great place to live. The staff are very helpful. The food is good. And the facility looks great. There is a beauty salon but it's very difficult to get into. They're only open one day a week. They have church services throughout the week. There's an activity room, kind of athletics room, I guess you'd call it. I haven't had a chance to check it out personally, but they have trips to various places, various stores, and things like that.

LD#010123A

I toured The Village of Westland for myself. I liked the fact that they had a two-bedroom apartment that had a walk-in shower, and that's what I'm interested in. There was a lot of room in the two-bedroom unit, and the inside was absolutely gorgeous. Because it's one level, the hallways were very long going to the dining room. Other than that, I liked the way it was set up on the inside. The staff who assisted me with the tour was very sweet. They had housekeeping, a hair salon, meeting rooms, and a common eating area. They had kitchens in the apartments, which was very important to me. But I can eat three times a day there if I want to. They have a laundry service. They have a large mail room, and if the packages are too big they would have their staff deliver the packages to you. The facility looked very good, and it was very big. It seemed to be very well taken care of.