
CARING STARS WINNER
4276 Kroger Drive, Swartz Creek, MI 48473
4.6
(31 reviews)
"My husband is in Springvale Assisted Living & Memory Care. Everybody has been outstanding from the beginning. I had reached out to other places, but this was the one that I felt that really followed through with everything as far as making sure that my husband was going to be well taken care of, that food would be provided, and that he'd be in a situation where he felt comfortable. They met all the criteria for me so that I felt comfortable that I could have him there and go to my surgical procedure. They have three meals a day. They have things that engage the residents as much as they feel comfortable being engaged in things and it might be music or exercise and my husband was a really big music person. They have an enclosed courtyard. They find his comfort zone. They have all kinds of activities for them to be involved in. As you enter assisted living, you have to be let in. They make sure that you sign in and they know who you are. They escort you down to the memory care separate from that and you have to be let in and they make sure they know who you are. Once you get inside, there's a common area where people can sit and be involved as much as they want to be. There is a TV and they have their staff there to make sure everybody's comfortable with being there. They don't force you to do anything. Then you can go down to his apartment and it's just wonderful. He has his own apartment with his own bathroom there for basic functions, not to take a bath, but he can use the restroom in his apartment. There's also a place where he has his bed. There's a window with blinds if he wants to look out over that. He has his own closet and he has furniture that they have brought in or we could have brought. He felt comfortable already with one of the easy chairs that they had there. Nothing's forced on him. He just feels comfortable there. The staff will come down, make sure everything's all right with him, and ease him into activities as he wants to be eased into them, but also knowing that they can be trusted. He's sort of made a friend that he can also relate to in some ways as much as he can. They together can walk around because my husband still wants to get his three miles in on the inside. Everything is, I think, the best of the best. They reach out, as I need to know things. They had called me last night and said, "We just want you to know that he had had a little fall, but he's all right. You don't have to come right now. We've got him seated and he's doing all right. He doesn't seem to be injured." It's excellent food. They also make sure that they invite family for a holiday meal and sit with them. I just can't say enough good things about them. I looked at a place up by where we have a seasonal home, how it would compare and they were going to charge a lot more for a lot less service. Stephanie is the manager. I wanted to have an overall picture of what it was costing for tax purposes, if there was anything that I could offset. She went out of her way to make sure that I came in and she could go over everything. Courtney is another lady who is over the activities throughout the building, but with memory care. Everybody was wonderful and they went out of their way to make sure that I understood what was coming and going with events. They have special things for their residents who feel comfortable being a part of Thanksgiving or a meal. They always reach out to me and my other family members to make sure that they let me know what's going on. This is the best place for a loved one who is struggling with memory issues. I just feel good about where he is. They sent me a picture that they had taken, and it was of our son with my husband together on Father's Day. It's the most wonderful picture."
$5,100

