Brookdale Grand Blanc

Bonnie

My parents have been in this assisted living facility for over a year and I cannot say enough good things about our experience. My parents were happy there and received excellent care. I never had to worry about my parents while in their care and I can't express what a feeling of relief that gave me. I would highly recommend Brookdale and give them a gold star.

John

Brookdale Grand Blanc was a really nice place. The people I met were great, and I didn’t have any issues. Everything looked good. The dining area and community area were nice. They also had an outdoor area. A lot of people were sitting in the entry area watching Shirley Temple movies. Kristy, who discussed the place with us, was wonderful. She had a great personality, was really easy to work with, and did her job very well. Even when she knew that it was more money than my mom could afford, she still went through it and talked to us about it. The facilities were clean, well-organized, uncluttered, and absolutely beautiful. I was quite impressed with it. The cost was too expensive.

Michelle

Brookdale Grand Blanc Memory care is expensive and they don't take Medicaid. It was clean and felt like home. They fixed it up and painted it like an old town inside. The staff was very friendly and helpful. They have a salon and an exercise area.

Rebecca154831

My mom is in Brookdale Grand Blanc of two months now. We choose it because we actually look at it before hand, and we are actually just going to use it for respite care, and then we end up staying there. We are actually very impressed, and that’s why we keep her there. Their doctor is pretty much there everyday. He understands the patients. Their nurses are phenomenal, and my mom needs a little bit of care -- not necessarily physical care -- but she needs to be able to have medical attention. So, it actually is working out better because their nurses are there Mondays to Fridays, and if they are not physically in the building, you can get a hold of one. Their doctor is just ten minutes away. If they have an issue, he can either come up there or they are just going to get a hold of him.

cheddar9

My dad was a resident at Clare Bridge for about a year. About 6 months in he was assaulted by a staff member. A few months after that he had open sores that know one did anything about. When I confronted the nurse and director about it they tried passing the buck. I am considering taking legal action. I would look around before choosing Clare Bridge for the care of your loved ones.

Provider Response

Anonymous107030150

Clare Bridge was a very nice facility. We did not end up putting mom there though. Everyone was really warm, welcoming, and helpful.

Caring106327850

Our father is in Clare Bridge of Grand Blanc. My brother and I make the decision. We like the staff. We think they are very friendly, outgoing, and very attentive to our father's needs. They have nice programs like exercises for them every morning and movie nights. The food is good, and the room is fine.

firefly 1

When you first enter Clare Bridge of Grand Blanc, you think wow, this place is very nice. You soon learn they have built a beautiful facility, but provide little care. My dad was in Clare Bridge for 6 months. He left in a wheelchair suffering from dehydration, and a fall. Some members of the staff had noticed dad wasn't quite right that morning, but did nothing. They certainly didn't render care nor did they contact me. Months before I let them know he needed to be watched for his fluid intake, and no more coffee or tea. My instructions fell on deaf ears. Dad never really recovered. The staff stole money from my dad, they tossed his cell phone into the washing machine when people were questioned about the theft. They used my dads tv cable to purchase events for themselves. His bed was rarely made, his room poorly cleaned, his bathroom was downright disgusting. It would take over a week to have supplies refurbished even though I would repeatedly request them.There are a few good people at Clare Bridge. It's unfortunate there aren't more. If you decide to place your loved one into this facility, I would make sure to watch over them closely. Keep an eye on staff, and maybe even hide a camera in the room just in case.

Provider Response

Rae2

Clare Bridge is very nice. They have a lot of activities. They have exercise and memory care games, and they play music for the residents and get them involved. The staff is really nice and above average. The rooms are nice and elegant.

Caring77958150

I had my dad at Clare Bridge of Grand Blanc. It's a memory care facility so it’s a locked unit and it’s the right fit for my dad because he has memory problems. The staff are very compassionate and they understand the residents. They kind of develop some type of a relationship with all of the elderly people and they know how to handle them. They do have enough activities so my dad does not sit in his room all the time. He doesn’t have a television in his room and that is good for him. I am very happy that my dad is there.

Sally19

Mom is in Clare Bridge. It is really nice. It has a more personable approach. It is like walking up in a little village. There are three different areas inside and there is central area. The individual rooms are very nice. What really impresses me is that they have a snack area that is open twenty-four hours a day and it is free with their board. So, when they get hungry during the night or in between meals, they can go in and have a snack. They have activities scheduled 24/7. If they want to take yoga class at 2:30 in the morning, they can.

Rey19

I was very impressed with Clare Bridge. I think watching some of the people who were in there enjoying themselves as best they can under that environment were probably due to the caring of the staff. The only thing is that the cost per month would take everything that I have.

Hsp1411

I am more disgusted with them every time I go to visit my grandma. Her faucet had been leaking and soap dispenser had been broke for months. Every time we complain they say they are replacing all of them and still nothing has been done. Her room is disgusting. Seems the carpet is never vacuumed and toilet is never cleaned! No matter how much we complaint to them nothing seems to happen! I will be contacting corporate tomorrow! With the amount we pay every month there is ABSOLUTELY no excuse for this!!!

Provider Response

Seashells1

This is also a Dementia facility situated in a very nice property. It's very serene, has a pretty porch that leads you to the outside and a patio where residents could sit down. The rooms occupy a single bed with a bathroom. But, they have other rooms where it was set up for residents to gather together. Other rooms were for watching TV, for crafts and other activities. The staff seemed really nice. I didn't observe any entertainment but I think they have a couple of things for their residents usually done after dinner. I think my father will like this place. My only complaint about this facility and also the reason why I didn't choose this is the location. It's a little too remote; it's not in town so no shopping malls or other establishments nearby. Other than that, everything is nice in here.

R0ckZel

Clare Bridge of Grand Blanc is a wonderful facility for seniors and dementia care residents. My grandpa became a resident here 2 years ago. It's located in Holly and right at the border of Grand Blanc, which is convenient because I am from Fenton, so I can easily come visit him every weekend. This facility has a large lobby with lots of friendly people. I feel safe having my grandpa as a resident, I can trust them because they have the tools and training needed. I haven't had a problem with these yet, and my grandpa has no complaints, but only good reviews.