Question 1

Describe the neighborhood around Provision Living at Fenton. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

Provision Living at Fenton is located just outside of downtown Fenton in a business district adjacent to an industrial parkway.

Question 2

What is the care staff-to-resident ratio at Provision Living at Fenton during daytime and nighttime hours?

Accepted Answer

Provision Living at Fenton ensures that our caregiver-to-resident ratio meets or exceeds the required State of Michigan requirements. Our ultimate goal is to ensure that each resident receives the care and supportive services they need to maximize their independence.

Question 3

What safety features or security measures does Provision Living at Fenton provide to protect residents who wander?

Accepted Answer

Resident safety and security are a priority for the Provision Living at Fenton team. Safety measures include Sign-in and Sign-out logs at the front entry. All entry and exit doors are alarmed and those alarms are linked to staff pagers. Video security cameras are placed throughout the community and monitored for activity. The front entry doors are locked from 7 p.m.- 8 a.m. daily to provide an additional measure of safety and security. All other doors always remain locked from the outside and require a key code or staff assistance to gain entrance. Residents with a known history of wandering are referred to the care of our Memory Care Neighborhood.

Question 4

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

In addition to our trained caregivers, Provision Living at Fenton's Director of Nursing manages the assessment of each resident using monthly reviews, regularly scheduled individual service plan updates and ongoing communication with staff and families. Our team establishes a baseline cognitive level for each Memory Care Neighborhood resident during the admission assessment process. Residents are formally re-assessed and their individual plans are established upon admission and updated every six months or when changes are observed by staff that require a new plan to ensure resident needs are being addressed.

Question 5

What makes the chef or dining program at Provision Living at Fenton exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

Our restaurant style meal service is delivered in our beautiful dining room that looks out over a patio and green space. We offer a featured meal each day for the noon and evening meals, as well as an extensive ala carte menu. Ala carte selections are prepared to order at each meal. Breakfast is always cooked to order and is available upon request at all three meals!

Question 6

What programs or activities does Provision Living at Fenton offer to enrich residents' well-being?

Accepted Answer

We have a well-rounded social and activities program that includes outings to area state parks, local museums and shopping. Pet visits, spiritual and cultural programs that enhance daily lives.

Question 7

What ongoing senior care training does the staff receive?

Accepted Answer

Provision Living at Fenton  is committed to ensuring that our caregivers are provided with ongoing education and training. Upon becoming a member of our team, each staff member is provided with an extensive orientation process that includes both States required training and additional training required by our community. Both new hire training and our ongoing continuing education programs include topics related to Dementia, Fire Safety and Emergency Preparedness, Resident Safety, Confidentiality and Safeguarding of resident information, Safe Medication Administration Techniques, and Customer Service. Training is provided for staff through in-person in-services and online continuing education.

Question 8

Is Provision Living at Fenton affiliated with a hospital if more care is needed?

Accepted Answer

Provision Living at Fenton is not directly affiliated with a hospital system.

Question 9

What transportation services does Provision Living at Fenton offer to assisted living residents?

Accepted Answer

Provision Living at Fenton provides complimentary transportation via our wheelchair lift van to and from medical appointments. We also use our van to take our residents on outings to local attractions, shopping, restaurants, and entertainment venues.

Question 10

If Provision Living at Fenton accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

Provision Living at Fenton is a pet-friendly community and we understand that our residents’ pets are family. Dogs and cats are welcome; however, must remain inside the resident’s personal apartment. Unfortunately, not everyone enjoys having pets in their lives and we must respect their rights as well as those of our pet owners. All pets must be leashed when outside the resident’s apartment. We request that each resident and/or a family member ensure the care of the pet. Pets are not allowed in the dining rooms at any time.

Question 11

How many staffers are on duty in the daytime and overnight?

Accepted Answer

Provision Living provides staff for the Memory Care Neighborhood 24-hours a day. The neighborhood staffing depends on the number of residents who make their homes there. We ensure that we meet or exceed all required staffing for our Memory Care Neighborhood.

Question 12

What places are near Provision Living at Fenton or within walking distance for assisted living residents to enjoy?

Accepted Answer

There are several restaurants and shopping options available within a mile of the community, including Downtown Fenton District, the Fenton-Winegarden Library, as well as the Fenton Mill Pond and Park.  There are also many lakes, parks and beaches in the Fenton area which includes Clover Beach on Byram Lake and Seven Lakes State Park.

Question 13

What techniques does Provision Living at Fenton use to support memory care residents during mealtimes?

Accepted Answer

Provision Living at Fenton provides each Memory Care Resident with choices and options for meals. Working with families, we identify “likes” & “dislikes” related to food choices and ensure each resident receives nutritious, well-balanced meals that appeal to the resident’s tastes. Caregivers take orders for each meal & residents join each other in a family-style setting in the dining area to share the meal. To assist our dementia residents in making their meal choices, our caregivers often use our picture menus to help them decide what they want to eat. Caregivers often share the meal with residents providing a modeling opportunity that encourages residents to eat. As residents progress through the varying stages of dementia, caregivers may request certain types of foods, for example, finger foods or sweet-tasting items that appeal to the resident. To encourage residents to eat, our neighborhood Bistro is set up to offer drinks & snacks that residents can have throughout the day.

Question 14

What safety features or security measures does Provision Living at Fenton offer to assisted living residents?

Accepted Answer

Provision Living at Fenton is designed to the latest in fire safety standards and life safety codes with a fully integrated alarm system that includes smoke detectors in all resident apartments and throughout the community and a remote connection to a central dispatching system. Our community is fully sprinkled ensuring even greater safety for residents. Residents are provided with an emergency call system that is monitored in a central location and alerts staff when a resident needs assistance. All entry and exit doors are alarmed and provide a greater measure of security. Our front entrance is locked after 7 p.m. nightly and requires a code and staff assistance to enter the community after hours. Provision Living is also monitored 24/7 via security video cameras to ensure the safest possible setting for each of our residents.

Question 15

How does Provision Living at Fenton keep residents' families informed about their loved ones?

Accepted Answer

We begin building great communication & information exchange with residents & their families beginning with each resident’s pre-admission. Our team spends time learning about each resident’s individual needs and preferences to ensure a person-centered, individualized plan using resident and family input. This plan is reviewed on a regular basis & as resident’s needs or preferences change it is updated to reflect changes. We encourage our families to ask questions, visit with our leadership team & staff whenever possible to ensure we are sharing information effectively. Family members are invited to our Family Council meeting where they can communicate with the community leaders & share their experiences with other family members. Our full-time activities director shares photos with families of our residents engaged in our social and recreational activities programs.

Question 16

What programs or activities does Provision Living at Fenton offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

Provision Living at Fenton's Memory Care Neighborhood is designed to engage residents and encourage interaction between residents and caregivers. The neighborhood is intentionally designed to provide “activity” stations that appeal to residents who are may wander or have repetitive behaviors. The neighborhood offers an activities table with puzzles, memory games, adult coloring, and painting supplies that residents have access to around the clock. The space is open and conducive to those who enjoy walking and offers activities stations for sorting and folding, sensory stimulation, organizing, and tactile stimulation. Reminiscing activities often feature a topic and encourage residents to share their experiences from a past time in their lives to stimulate long-term memory.

Question 17

What ongoing training does the staff receive in dementia care?

Accepted Answer

Provision Living at Fenton is committed to ensuring that our caregivers are provided with ongoing education and training. Upon becoming a member of our team, each staff member is provided with an extensive orientation process that includes both State required training and additional training required by our community. Both new hire training and our ongoing continuing education programs include topics related to Dementia, Fire Safety and Emergency Preparedness, Resident Safety, Confidentiality and Safeguarding of resident information, Safe Medication Administration Techniques, and Customer Service. Training is provided for staff through in-person in-services and online continuing education.

Question 18

How does Provision Living at Fenton keep residents' families informed about their loved ones' health?

Accepted Answer

We begin building great communication & information exchange with residents & their families beginning with each resident’s pre-admission. Our team spends time learning about each resident’s individual needs and preferences to ensure a person-centered, individualized plan using resident and family input. This plan is reviewed on a regular basis & as resident’s needs or preferences change it is updated to reflect changes. We encourage our families to ask questions, visit with our leadership team & staff whenever possible to ensure we are sharing information effectively. Family members are invited to our Family Council meeting where they can communicate with the community leaders & share their experiences with other family members. Our full-time activities director shares photos with families of our residents engaged in our social and recreational activities programs.

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Frequently Asked Questions

Describe the neighborhood around Provision Living at Fenton. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

What is the care staff-to-resident ratio at Provision Living at Fenton during daytime and nighttime hours?

What safety features or security measures does Provision Living at Fenton provide to protect residents who wander?

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

What makes the chef or dining program at Provision Living at Fenton exceptional? What kind of menu can assisted living residents expect?

What programs or activities does Provision Living at Fenton offer to enrich residents' well-being?

What ongoing senior care training does the staff receive?

Is Provision Living at Fenton affiliated with a hospital if more care is needed?

What transportation services does Provision Living at Fenton offer to assisted living residents?

If Provision Living at Fenton accepts dogs or cats, what indoor/outdoor areas can they enjoy?

How many staffers are on duty in the daytime and overnight?

What places are near Provision Living at Fenton or within walking distance for assisted living residents to enjoy?

What techniques does Provision Living at Fenton use to support memory care residents during mealtimes?

What safety features or security measures does Provision Living at Fenton offer to assisted living residents?

How does Provision Living at Fenton keep residents' families informed about their loved ones?

What programs or activities does Provision Living at Fenton offer to keep residents engaged? How does the staff engage residents' long-term memories?

What ongoing training does the staff receive in dementia care?

How does Provision Living at Fenton keep residents' families informed about their loved ones' health?

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