Heartfelt Hawthorne Home was very small, obviously, because it's a home. It looked like there was a lot of space for a wheelchair, but the bathrooms themselves were regular home-sized bathrooms, so I don't think my dad would've been able to get a wheelchair in and out of there. If somebody were more mobile, it might be an okay place. I didn't like the fact that when I came in, they did not take my temperature. They also did not ask me any questions about Covid. I was allowed to kind of wander all over the house with other residents there. They only have one person at the house, one during the day and one at night. When I went there, that person was kind of watching TV with another resident, but I think it was more the caregiver that was watching the TV than the resident. They were on their phones and things of that sort. It was very clean, the rooms were nicely decorated, and included all the furniture. But for my dad, I didn't think it was gonna be a really good place for him to go. I wasn't comfortable with their Covid protocols right now. I didn't really like it that well but the layout was fine.
Heartfelt Hawthorne Home
Offers Assisted Living
3 Reviews
22430 Hawthorne Street, Farmington, MI 48336
Call
(800) 385-2527
Reviews of Heartfelt Hawthorne Home
Assisted Living Reviews for Heartfelt Hawthorne Home
January 25, 2021
I visited this facility
February 13, 2019
I am a friend or relative of a current/past resident
We are very pleased with the care that my father has received the staff is caring and loving and friendly. They also make the family feel right at home.
May 09, 2018
I am a friend or relative of a current/past resident
My father was in Heartfelt Hawthorne Home for 10 days before he passed. I was impressed with their ability to communicate, and the staff was skilled. It was nice, the room was comfortable, and there were activities, but my dad was too sick. It was newly remodeled.
Questions about Heartfelt Hawthorne Home
What programs or activities does Heartfelt Hawthorne Home offer to enrich residents' well-being?
We offer pet, music and art therapy that come into the home. Residents also enjoy activities planned by the staff.
What makes the chef or dining program at Heartfelt Hawthorne Home exceptional? What kind of menu can assisted living residents expect?
Heartfelt offers a custom menu that residents can put their own personal touch on. We often take resident suggestions to prepare and provide the meals that they enjoy the most.
What safety features or security measures does Heartfelt Hawthorne Home offer to assisted living residents?
We have door alarms located on every door to assist in resident security. The home also remains locked 24 hours a day.
How does Heartfelt Hawthorne Home keep residents' families informed about their loved ones?
Our managing nurse is always in contact with families to keep them updated on any health concerns or just the overall well-being of our residents.
What is the care staff-to-resident ratio at Heartfelt Hawthorne Home during daytime and nighttime hours?
Heartfelt offers a 1:6 staffing ratio, half of what the state requirements are.
What ongoing senior care training does the staff receive?
Heartfelt sends every employee through our own training program to ensure that our residents are taken care of with the highest quality of care that we expect.
What safety features or security measures does Heartfelt Hawthorne Home provide to protect residents who wander?
With our low staff ratio, our residents are closely watched by our staff, along with door alarms ensuring that we are always aware of what our residents are doing to ensure their comfort.
Costs for Heartfelt Hawthorne Home
Services and Amenities of Heartfelt Hawthorne Home
Costs
- All Inclusive Rent
- Assisted Living Starting At: $4500/month
Room and housing options
- Companion Suites: We Do Not Offer Companion Suites
- Housing Extra: Private Bedrooms
General
- Resident Capacity: 6
- Pets: No Pets Allowed
Licenses
- State Licenses: AS630387131
About Heartfelt Hawthorne Home
Heartfelt Residential Care is a resident-centered assisted living facility, licensed for 6 residents with all private suites. The home serves the medically fragile elderly and younger disabled adults.
There is a behavioral component, allowing us to serve those with mental and developmental limitations.
As a Heartfelt Care client, you have the right to excellence in all aspects of our services to you. These include:
- EXPERT CARE delivered by highly trained specialists in accord with the highest professional standards
- PROFESSIONAL CAREGIVERS with the experience and specialized knowledge needed to ensure optimal outcomes with each treatment
- SAFE PROCEDURES that minimize the chance for complications, contamination, infection, or accident
- PREMIUM-QUALITY EQUIPMENT sourced from proven industry-leading firms with outstanding records of sanitation, safety, and efficacy
- RESPONSIVE SERVICE keyed to your immediate needs, including the flexibility to adapt schedules or procedures as necessary
- ANSWERS TO YOUR QUESTIONS about your IV/IVIG therapy that are complete, authoritative, and honest
- PRIVACY AND CONFIDENTIALITY to ensure your security and dignity
- SERVICE CONSISTENCY from one appointment to the next, delivered by a dedicated caregiver that you know and trust
- PEACE OF MIND that comes from knowing that you’re receiving care that you can count on – today and tomorrow
What Makes Us Special
Our company and its principles are molded by the people who work here – an exceptional class of committed, caring professionals willing to invest the extra effort it takes to make your experience a positive one, and to make your life a little easier. We know the difference that real caring makes.
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