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Featured Review
5
|
November 9, 2024
My husband has moved into Courtyard Manor at Farmington Hills. I chose it because I was looking for a way to extend PT and OT for him. He had gone through rehab and he had maximized the amount of time that the insurers would allow him to stay at the rehab facility, but he needed more help. He had brain surgery because he had TBI, and they also had accommodations for him for that. They have memory care and behavioral care that could be associated with TBI or brain surgery. Those are the top three reasons why I chose them. The staff has been wonderful. They are very caring, engaging, and encouraging. And the place is very clean. No smells. The patients are well cared for. It's a medical facility with a homelike environment. And the food is good. With regard to value for money, it's not cheap wherever you go, so it's within the same cost scale that most of it are.
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About Courtyard Manor of Farmington Hills in Farmington Hills, Michigan
Courtyard Manor is an assisted living community specializing in the care of the physically frail and those with Alzheimer's disease, dementia or other forms of memory loss. They also care for those with behavioral needs that other communities may not be able to manage. Residents, aged 50 years and older are welcomed by friendly faces that are trained to provide compassionate care to senior residents. The mission is to provide the best hands-on experience for residents while preserving their dignity. They recognize that aging is a normal life process which everyone experiences in their own unique way, so they continually strive to create an environment that encourages, enriches and fulfills residents' daily lives. The community is designed with residents' comfort in mind within each of the one-story homes. An uncomplicated floor plan allows residents to move freely within a safe, secure environment. Residents at Courtyard Manor who desire relaxation can do so within beautifully landscaped courtyards as well as on the front porches.To learn more about this providers license and review other available state reports, please visit: Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search
Services and Amenities of Courtyard Manor of Farmington Hills in Farmington Hills, Michigan
Dining
- Communal Dining
- Guest Meals
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Transportation & Shopping
- General Transportation Services
Financing & Payment Options
- Accepts Insurance
- Financial Guidance
- Rent And Care Fees
Health Services
- Hospice Care
- Psychiatric Care
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Safety & Security
- Gated Facility
Personal Care
- Cooking services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
- No Pets
Therapies
- Physical Therapy/Rehabilitation
Additional Amenity Information
- Special Comment: The words Compassion, Dignity & Respect are the foundation of our commitment to you. We are committed to providing your loved one with the care they deserve, in a professional, yet homelike residential environment that recognizes individual needs, preserves dignity, and respects the privacy you expect and deserve.
- Licenses: AL630007351
- State Licenses: AL630007351
Costs for Courtyard Manor of Farmington Hills in Farmington Hills, Michigan
Assisted Living
$5,600
Starting Price
Memory Care
$5,600
Starting Price
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Reviews of Courtyard Manor of Farmington Hills in Farmington Hills, Michigan
3.3
(17 reviews)
Facility
3.7
Staff
3.5
Food
3.1
Activities
3.0
Value
3.6
Shirley
5
|
November 9, 2024
My husband has moved into Courtyard Manor at Farmington Hills. I chose it because I was looking for a way to extend PT and OT for him. He had gone through rehab and he had maximized the amount of time that the insurers would allow him to stay at the rehab facility, but he needed more help. He had brain surgery because he had TBI, and they also had accommodations for him for that. They have memory care and behavioral care that could be associated with TBI or brain surgery. Those are the top three reasons why I chose them. The staff has been wonderful. They are very caring, engaging, and encouraging. And the place is very clean. No smells. The patients are well cared for. It's a medical facility with a homelike environment. And the food is good. With regard to value for money, it's not cheap wherever you go, so it's within the same cost scale that most of it are.
ReviewerFC030123A
5
|
April 25, 2023
Courtyard Manor of Farmington Hills is one of the few special facilities that have a behavioral care unit. The other places were not prepared to deal with somebody who has aggression and psychosis, and they're just nursing homes or their memory care units were just a bunch of people with Alzheimer's that weren't aggressive. They have a psychiatrist on staff and my brother-in-law needs to have his medications monitored and adjusted. There's a high staff-to-patient ratio. They go through specific training to deal with patients that have psychosis and other issues in terms of how to handle somebody who's violent or abusive. They have several structured activities that he can participate in when he can. The facility is clean, secure, and attractive. It's a place that I would go to. They rate their prices between $6000 and $7000 a month and their residents are classified one through three, one is requiring minimal care and three is requiring one-on-one care.
Provider Response
ChristinaRN
1
|
February 2, 2022
I do not recommend this facility for your loved one. The care that my parent received was awful...neglectful at best. I visited many times, and with the exception of Brian (Activity Director), I never saw the staff engage the residents, except to command them ("take your medicine", "come and eat", "take your medicine", ...). My loved one lost 30 pounds in less 1 year (and they aren't in end stage dementia), was over-medicated, and often found shoeless, wearing the same clothes for 2 days in a row (and the clothes usually weren't even my parent's). They aren't designed to help your loved one thrive. For example, there is no exercise (no walking area available, so all they can do is laps inside the building) no activities (no activities room), the music is from the 80's (more for the staff, than for the residents), and several times the movies on the community TV were extremely inappropriate (horror and/or very sexually explicit). They are simply there to make sure their residents eat (barely) and takes their medicine.
Becca
5
|
June 19, 2021
Courtyard Manor is great. I like it, and it seems good. My dad is in memory care. It is very clean. It does not smell, and is just comfortable. It is maybe a little sparse, but it is nice. The staff has been so helpful, caring, and understanding. They try to explain things to help us understand the process of aging, especially with Alzheimer's. They have been awesome. Right now, because of COVID there are fewer activities. Normally they would go out and do things. They do have the courtyard, and my dad loves plants. He really enjoys that. The dining room is clean. The food is not overly fancy, but it is simple and good.
Provider Response
GMMc
3
|
April 16, 2021
Good care, but beware! We are generally pleased with the level of care my mother received at Courtyard Manor including care in her final days; HOWEVER MY MOTHER'S JEWELRY WAS MISSING when we claimed her remains. I recognize we should have been more proactive in securing Mom's belongings, but with all the other details of her care it slipped our minds. NEVERTHELESS as a memory care facility, Courtyard Manor should discuss with family members a plan to secure precious possessions like wedding rings. My mother had dementia, so there are many possible explanations for the lost items, but Courtyard was no help and only pointed us to their liability release in the end. That is CYA, not above and beyond care. Make a plan and make sure your loved ones most prized possessions are accounted for and safe.
Susan
4
|
March 22, 2021
My mom is at Courtyard Manor of Farmington Hills, and so far it's been very good. With COVID precautions, I have not been able to actually get in there, but I spent quite a bit of time talking with various people there, and I'm able to contact them whenever I need. My mom is also in hospice, and they are coming in there on a regular basis right now. The first two weeks that she is there, she will be in their quarantine unit. After that, I will be able to see her and get in there with an appointment, and I'm looking forward to that, but so far so good. Everyone I talked to has been very helpful and very polite; they answered all my questions and offered a lot of insight. One of the things that I really liked about the place was they seemed to have staff longevity there, which is really nice to hear, as opposed to a lot of staff turnover. It's also well within our price point right now, so that's a plus. A lot of the other facilities were just more than what we could afford.
Provider Response
The guardian angel
4
|
October 5, 2020
Our family has been extremely pleased with the care our loved ones have received at Farmington Courtyard. The rooms are cozy and inviting allowing the residents to add their own personal touches The common areas allow room for individual and group activities. We are particularly pleased with how quickly the nursing staff addresses any medical changes with the residents and keeping the family informed of the action being taken. Staff and administrators have all been very accommodating making sure that the residents are comfortable. Having our loved ones there has given us Peace of Mind.
Provider Response
Watchful Relative
1
|
February 5, 2020
Very poor facility. There are some good caretakers, but most are unmotivated, untrained, and uninformed. Too few caretakers for the number of patients. High turnover rate for all types of employees. The buildings are old and in need of repair. Toilets overflow, air conditioning doesn't work, fire alarms blast for hours, heat goes out, gutters are full of weeds. Caretakers didn't supervise my mother properly and she fell, gashed her head, and went to hospital with black eyes. Happened over and over again. This place should be shut down.
Provider Response
Shark Star
2
|
July 10, 2019
This facility just does not have enough trained staff with good people/patient skills. 2 untrained, non-motivated, non-caregiving caregivers who are not supported for as many as 20 possible demented residents is inadequate. The caregivers/med techs are not adequately trained, updated or informed. They are often left to operate on their own. They are not supported or advised/updated about patients between shift changes. At times patients are not monitored or changed regularly. Often there aren’t enough staff to feed patients timely. There is a lack of communication between staff. Staff is quick to pass the responsibility/blame to one another without resolve.
Provider Response
LF
2
|
June 13, 2019
Not enough staff to care for residents properly. While some staff are friendly and hardworking, others are sullen and rude. Poor training generally.
A. Weber
5
|
February 3, 2018
I can’t say enough good things about our experience at Courtyard Manor of Farmington Hills. My father moved in late last year. He was in poor health due to neglect at a different assisted living facility. Everyone at Courtyard was so helpful in getting my father the care he needed. I was always able to reach a nurse or member of management with questions and was impressed with how professional and caring they all were. Unfortunately, his health has declined further and he is now in a nursing home. If his health improves and he’s able to move back to an assisted living environment, this is the only facility I will consider. Thank you to everyone at Courtyard Manor of Farmington Hills!
Mom's Warrior
2
|
January 24, 2018
Their website claims they offer specialized care for "challenging behaviors," but be warned. Said "specialized care" consists of nothing more than administering strong anti-psychotic medications that are NOT recommended for patients with dementia and Alzheimer's, and can turn your loved one into a compliant turnip, or even be fatal. My loved one had moderate dementia and was fine during the day, but was having issues with sun-downing (increased dementia late in the day or at night), and adjusting to a new, unfamiliar place. They dealt with it by medicating her to the point where she became non-responsive, and could no longer eat, drink, walk, talk, or toilet herself. Sadly, this is very common in elder-care facilities. Do some research before you place your loved one in any facility (Google the terms dementia and anti-psychotics and start reading). I certainly wish I had done so!
Provider Response
Daughter18225
2
|
October 21, 2017
I would not recommend sending your loved one here. Supervising staff and management promise safety, care, and dignity, however do not provide enough oversight to ensure it is being carried out by nursing staff. It was disappointing that this dedicated memory-care facility was unable to carry-out well-known and researched techniques for best caring for those with dementia/Alzheimer's. In my experience, you will need to check in on your loved one very frequently to advocate for their needs.
Liz343871
4
|
October 13, 2016
The Courtyard was very nice, but I didn’t find it quite as homey as I wanted. It was in my top 3. The facility was clean and organized. The staff was very friendly and very nice; they seemed to know everybody.
CherylANSWV
4
|
May 11, 2016
Courtyard Manor was where we put our mother before she passed. You can bring your own furniture for your room. The staff was very warm and friendly. The care was very good.
Caring Daughter123554950
3
|
May 11, 2016
I liked the setup of the rooms at Courtyard Manor of Farmington Hills. They had a divider in the rooms so the residents could have their bedroom in one part of the room and the living room area in one part. It gave more of an illusion of an apartment, but it didn't seem to be kept up as well as some of the other places that I looked at. If it wasn't for the smell, I probably would've settled on that one. The smell was just not acceptable.
Provider Response
Thank you for your feedback. Courtyard Manor of Farmington Hills specialize in Alzheimer’s and Dementia care. Most families that come to Courtyard Manor of Farmington Hills are looking for the assistance to help manage Activities of Daily Living and to preserve their loved one’s dignity. Unpleasant odors at Courtyard Manor of Farmington Hills are rare but the reality is that sometimes it happens. We have great staff that are quick to respond to these issues and it is managed immediately. If you have any other questions or would like to re-tour, please feel free to contact us.
kshamrock20
5
|
April 30, 2012
I was a bit skeptical of this place at first because we had moved a family member here from a different home. The original home was expensive and very nice and we moved him here because it was more affordable. I figured this place was going to be less impressive because of the cost but that really wasn't the case. My Mom's uncle really enjoyed his stay here. It was cheaper, but that was about the only difference from his other home. The area is very nice. Farmington Hills is a very nice city and the location of the home and the physical appearance of the home is very pleasant. The landscaping was very nice and it constantly looked like the grass had been cut. There were lots of flowers nicely planted and it was the same story on the inside. The place was very clean and there was no smell. I've noticed in my experience with these homes that some of them have an odor. This place was well kept and the staff was very nice. I can't remember what type of activities this place had, but what I remember most was how nice it was inside and how clean the entire place looked.
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