Layhill Nursing & Rehabilitation Center

jcj1345

Rooms and entire facility is depressing, poor condition, broken a/c, loose door handles, dirty. Maybe an attempt to keep up with the facility would go along way to improve life’s of people who are being “treated” at the facility. Majority of Staff are less the responsive to call buttons, rude with patients and clearly don’t enjoy their jobs. Maybe they are short staffed, who knows and who cares- inexcusable. If you don’t have staff to care for patients- close your facility. Food is terrible- kool-aid type drink, awful coffee and water are about the only options. Facility overall in dismal condition, cleaning is sub-par at best. Doctor even stated to patient that they don’t have a crew they can depend on at this facility. Kaiser needs to reevaluate sending patients here. It is a huge liability/risk at best to send a injured, elderly, or for that matter any person in need of support and nursing care of any type.

tjmcbeach

I was a Kaiser patient at Layhill HC for 11 days fore Rehab related to serious orthopedic surgery on my legs which were immobile. The staff were fantastic. They were caring supportive and responsive. Communication with my Nursing/Health team was a key part of my rehab and they were excellent in guiding me and building confidence in how to perform basic tasks to live and move at home. The food was good and the menu varied. If anything there was too much food. The facility, especially the PT/OT gym was spacious, clean and very comfortable for each PT session. PT/OT teams were professional, diligent and approriately cautious with my stability and fall risk. At the end of stay i was very confident with my capabilities and ability to function at home (Transition to bed, walker, wheel chair, toilet and the car) The room was a nice size with plenty of natural light. Air conditioning, during some of the hottest days of the summer, worked very well and i was able to adjust to my comfort level. Staff responsible for my personal care were great. They were attentive, responsive to my daily needs and they listened. I was grateful for their help in coordinating the timiing with PT/OT team and with night time nurses to minimize or coordinate "check-ins" so i could sleep for longer stretches of time. Due to my general immobile status, i did not participate in activities that were offerred. The list of activities seemed to vary and there were nice places to sit and relax in my wheel chair.

agc

Please do NOT send your loved one here. My father fell and laid there for over an hour pressing the button for help and later passed away from what we believe were complications from the fall. This happened overnight when the staff was not even busy, during the day it took often over 45 minutes to an hour for someone to answer a call from the patient. After my father passed away, I inquired with the head nurse as to why fragile patients didn’t have bed alarms and she said to us “well we couldn’t possibly have bed alarms for everyone who is a fall risk or there would be alarms going off all the time.” Please don’t send anybody here!!!

fs154

I stayed in the orthopedic wing in 2017 for about 2 months, after an injury. The facility is good, especially the private room and the yard view. The physical therapy training facility and staff are both very good. However, there are many difficulties encountered with management and operation. 1. It is very difficult to identify and communicate with someone responsible when needs arise. And when communicated, my requests were not follow through. 2. For several days the room was very hot. When I complained to the nurse station, they sent someone to the room, fiddled with some adjustments, and told me it would be alright. It turned out that the central air condition had a problem, which was fixed in about a week. However, nobody told us about the situation. 3. The doctor was none responsive at all. My questions and requests about medication fell into a black hole. Except for the admission interview, I have never seen him again. My phone messages were never responded to. 4. Overall hygiene of the facility is not good. The corridor smells differently depending on the day. Multiple hand sanitizer dispensers do not work. 5. It is not medically safe. Bed alarms are turned off without justification. Nurse calls remain unanswered for more than 30 minutes at times. When I was discharged, I was given somebody else's medication to bring home. Despite repeated requests from my family to the contrary, wheelchairs were left in my room without brake being engaged (an unsafe situation as I cannot remember to engage the brakes before standing up from the wheelchair). 6. According to my medical record, I lost 30 (thirty) pounds during my 30-day stay. Yet nobody seems to be concerned or did anything. 7. When I had a doctor's appointment and needed X-ray image, my son told several people about the need, including the nurse director and the medical practitioner. Yet, the image was not provided by the X-ray provider. When the issue was raised, the nurse on duty did not know what to do. My son called the X-ray provider and arranged to have image delivered the next day to the nurse station. Yet, the image did not show up the following day. The doctor had to take X-ray again. 8. People working at the nurse station are poorly trained. Nobody takes any responsibility. If you need something, they point to someone else. If you have a question and ask multiple people, you will get multiple different answers. In short, it is a facility that is poorly staffed and poorly managed.

Margery756613

I was at Genesis Layhill Center for about 20 days after a hospital event. I was in a single room, which was quite pleasant, well furnished, and private with a TV and a bathroom. The food was OK. It had a very good, skilled, and very caring nursing staff and excellent physical and respiratory therapy.

Caring78430650

We found Layhill Center commodious and well cared for. It's clean and bright. The staff is mixed. Some of them are superb and then a few at the lower level that are not as well trained as you might hope to. My friend doesn't complain about the food. The double rooms are narrow. When you separate the two bed sections with a curtain, they're quite narrow. A single room is simply a room without a curtain. They have physical, occupational, and speech therapy. They have activities like board games.

Caring42355250

My brother was at Layhill Center. The place was very nice and clean. There were no smells. The staff were helpful and there was a nurse that did try to feed him and work with him. Overall, he received average care in that facility. He wasn’t there long enough for us to see more what they could do for him though.

Caring71280550

My dad is in rehab at the Layhill Center. They are providing him PT, OT, and speech therapy right now. Everything is well, so far. It's pretty decent. We had the opportunity to visit before we actually chose the facility, so we wouldn't have chosen it if we were unsatisfied with it. By now, we're satisfied. When I'm there the staff is pleasant. I can call, ask questions, and they'd answer my questions.

erika20906

This place pretty much needs to be closed down forever. I witnessed nurses screaming at patients and walking over top of patients who had fallen. While I was a patient there they kept giving me peanuts or peanut butter when I very clearly had a wrist band that read that I would go into shock due to an allergy to peanuts. I complained about a nurse who did not change my bandages to her supervisor and she spit in my face. While I was there one of the other patients complained about being touched inappropriately. I'm shocked this place is still open.