Highlandspring of Ft. Thomas
960 Highland Avenue, Fort Thomas, KY 41075
Featured Review
4
|
June 8, 2022
My parents are at Highlandspring of Ft. Thomas. It's a skilled nursing, and so far, all the nurses and staff have been very caring towards my parents. They were going to the hospital several times a month and now they're doing better and haven't been to the hospital in several months, so that's good. The amenities are nice and pretty standard. The staff seems very friendly. I haven't tasted the food with all the COVID protocols, but my parents like the food. My daughters actually played some bingo with them and stuff like that.
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About Highlandspring of Ft. Thomas in Fort Thomas, Kentucky
To learn more about this provider’s license and review other available state reports, please visit:
Kentucky Cabinet for Health and Family Services Health Care Facility Directories
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
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Reviews of Highlandspring of Ft. Thomas in Fort Thomas, Kentucky
3.7
(10 reviews)
Facility
3.8
Staff
4.4
Food
2.7
Activities
4.2
Value
3.2
David
2
|
June 14, 2024
Some of the Carespring staff ws ok and some sgould mot be in the nursing profession. The food was horrendus. The inly thing good at Highland Springs was the therapy staff. They helpedme get to where I am after my steoke. If you called for a nurse they did not rush to get there.before I could wash myself sometimes I remained uncleaned. Poor experience. That was 15 months ago so hopefully it has improved
Erich
4
|
June 8, 2022
My parents are at Highlandspring of Ft. Thomas. It's a skilled nursing, and so far, all the nurses and staff have been very caring towards my parents. They were going to the hospital several times a month and now they're doing better and haven't been to the hospital in several months, so that's good. The amenities are nice and pretty standard. The staff seems very friendly. I haven't tasted the food with all the COVID protocols, but my parents like the food. My daughters actually played some bingo with them and stuff like that.
Deborah Todd
2
|
April 20, 2022
My mother was there for rehab. She had numerous falls there and died three days after the last fall where her back was broken and she received a concussion. Several times her needed oxygen canister ran out of O2 or was not turned on at all. Nurses seemed to be rushed and overworked most of the time.Understaffing was almost always a problem. Her physical therapy rehab was good and very professional. I would not recommend this facility. Deborah Todd
Michele
2
|
August 22, 2021
I was not impressed with Highlandspring of Fort Thomas. Overall, it's just mediocre. The professional staff was fine, those were the physical therapists and the nursing staff, but they were super understaffed with aides, and the food was appalling. The room I had was like a hospital room. The building was OK. It was maintained, but it could have improved a lot. They need to hire more staff because things were being neglected since they were understaffed. They also need to put decent food in there.
Bonnie
5
|
December 26, 2018
My mother went to Highlandspring of Fort Thomas for rehab. The place is very clean, the people are extremely knowledgeable about her problems, and they care. My mother doesn't feel afraid. She said it's her home away from home. It's important that she feels safe there. To keep her busy, they have music, different kinds of puzzles, books, bingo, and beauty days where they get their nails and their hair done. There's a lot of activities. Yesterday when I was there there was a gentleman who played the piano for the residents. They have a little chapel and church services if you care to go. They have a nice rehab facility, they have speech therapy, and they have a little bit of everything.
Tracy R
5
|
July 3, 2018
I was at this location for a month after being in the hospital. The room I was in was very clean. The nurses aides were wonderful. Sometimes it took a few min for them to come in but they were taking care of other patients. The rehab staff was unbelievable. When I got to this location I couldnt feed myself or even walk. They had me walking within the first week or so. Still weak but they helped me regain my strength to where I was able to get home and continue on with my life. They were very professional but mostly caring! I would highly recommend this facility,. Thank you for everything you did.
Campbell County Resident
2
|
June 13, 2018
Room had wall to wall carpet which did not appear clean. Only vacuumed between patients. Facilities such as this should have hardwood floors!!! Food was mediocre- eggs were a safe bet. Meal selections had to be selected on Wednesday for the following week. How can you have any idea what you want to eat that far in advance. PT and OT were professional and thorough! I was impressed with their work. I did not like residents coming into my room unannounced and lost when I was in a private room.
Mary Fischer
5
|
May 23, 2018
I found the facility efficient, caring, and friendly. It got the job done!
Jackie1234
5
|
May 23, 2018
The rooms are a little small. There are many activities offered to the residents. Physical therapy, nice places to visit with residents.
dcc
5
|
April 28, 2012
Excellent nurseaides!!! Especially on 2nd floor!!!!
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