Silvercrest at Deer Creek Retirement Community

Susie

I toured Silvercrest at Deer Creek Retirement Community. What I liked best was that they had a room large enough that my aunt and my mother could live together. I liked that the room cost was very reasonable. I liked that they had a point system for their care versus throwing everybody into a pool of level one, level two, level three. Those levels are very ambiguous, whereas, at Silvercrest, it was pretty explicit. So I appreciate that very much, and I also know how much I'm paying per point, another big benefit. The place or the building itself, the outside was very lovely. It seemed all clean. There was nice landscaping in the front where the apartments I looked at, there were large windows, and they were looking out to nature. My mom and my aunt are very much into having green space. They love to watch animals and birds. So that was a very big thing to me. In the hallways, I think they had done some painting, and there wasn't a lot of artwork or anything on the walls, it was very sporadic, and I asked the person who was showing us around, I said, "Why is there nothing on the walls? " And as soon as I said that and I came across a picture, and she told me the reason why, she said, " Our maintenance just hasn't gotten it back up." And then I said to her and I was serious, but I said it nicely. I said, " Well, you just let the maintenance know that this customer or this person who's walking through the building noticed, and you need to put things back up on the walls. " People don't want to look at a blank wall, I don't think". I only spoke with one person, but she has been very accommodating. I think the first time I talked to her was last Wednesday. Since then, I have talked to her at least six times. Any time I have called and left a message, she's called me right back. She has answered all my questions. She has explained things very thoroughly. It's just been very interactive.

Kristine

Silvercrest at Deer Creek was our number one favorite. The people who worked there were really nice. The building was beautiful. They were getting ready to remodel it, even though it didn't look like it needed remodeling. Everything looked to be in very good repair. The lady that toured us around was fabulous. They had some unique things, like what they call an ambassador program. People who are moving in there will be paired up with somebody who's already there to be their friend, answer their questions, and show them around. We didn't hear anything like that anywhere else. They had a really nice movie theater. They also had a big wall that had pictures of all the people who live there who were veterans, and some interesting stories about those people. It was very impressive.

Judith

We saw Silvercrest at Deer Creek. We checked if they participate in Medicaid if you have to go to assisted living and they didn't, but the place was awesome. We liked the rooms. The personnel were just outstanding. They were really working with us to get us in, and we came close, but we just couldn't make it. They were so helpful. They did everything under the sun to help us, but we wouldn't have had enough money left over for our personal things and our copay and such. They were very reasonable. We ate one meal there. The staff was very nice. The facility was excellent.

Linda

I'm in a facility in Silvercrest at Deer Creek Senior Living where I live independently, but they give me some assisted living benefits. For example, I get three meals a day. The food is amazing; the food is even better than Doordash. I had to downsize from my large apartment to a large studio here, but the studio comes with housekeeping every two weeks. Someone comes in to wash your bedding every week, concierge, transportation to and from doctors' appointments where you're taken to and from, and there are doctors and nurses on staff. It's pricey, but it's so worth it. There are still activities like bingo. This place checks every person's temperature before they come into the building, and I had to have a COVID check come back negative before I could move in. This is more money than I've ever paid for in my life; it's expensive, but there are places much more expensive than this one because we looked at them.

Kim124472950

We were very pleased with Silvercrest at Deer Creek. The room was very nice, clean, neat, and well lit, and had a beautiful deck. The staff was very friendly and helpful. There were people around, but I did not really see them doing any activities. The dining area looked very nice and very lovely.

visitor121734750

Silvercrest was nice. I liked the people running the place because they were very accommodating and wanted to really know about my interests. They showed us the three complexes and several different types of apartments with large rooms and full kitchenettes. The layout was very nice and appealing. They had few activities and transportation available.

visitor119599550

I liked Silvercrest because it has a good location with easy access to a lot of things around that area. The staff is well trained and very professional. The apartments were just fine, but the price was too high.

Provider Response

Caring visitor34

We’ve been in Silvercrest for four years now. They’re very good people here. I wanted something in case I needed memory care or assisted living for my husband. We have assisted living here, but it’s quite expensive at $2,000 more than what I’m paying right now. They give us two meals a day, and I have a big, one-bedroom apartment. Once, I had to go to the hospital at 1:00 a.m., and the person who’s in charge of security at night was good enough to call 911 for me. He had to go down and open the door for the paramedics, but his wife came and stayed with me until they came.

Gimonro

I visited Silvercrest at Deer Creek. It had a really nice walking trail, patios, and offered activities to the residents.

Provider Response

rhmeb

Best care facility in Kansas City area. After experiencing other assisted living locations and actually was a resident of an assisted living facility for several months. I moved to Silvercrest at Deer Creek. It is a wonderful arrangement and spacious placed to make a home like my own private home. Dinning is very up scale and serving excellent with assistance if needed. All the staff are friendly and helpful. They go out of their way to help. If you need someone in a matter of minutes they are there to assist you. I can not say enough good things about Silvercrest. There are as many activities and outings anyone would want to participate in. I am very happy to be a resident here.

Provider Response

LPainter

I am so proud to call Silvercrest at Deer Creek my home. When I was looking for independent living, I did my homework and looked at all available IL facilities in this area, but I kept coming back to Silvercrest at Deer Creek because I immediately felt at home when I walked through the door. It is a beautiful facility with large apartments, very kind and helpful staff that quickly become your "family", and residents who never make you feel out of place. Every single day when I wake up, I thank God for my home - Silvercrest at Deer Creek.

Provider Response

lcopus

My mother has been at Silvercrest for a little over one year. She likes it there very much. She likes the other residents and has made a lot of friends. she says the staff is very courteous and friendly. The only thing keeping this from being a five star rating is the food. The quality of the meals is very hit and miss.

Provider Response

Shirley67136550

Silvercrest Deer Creek Senior was a very clean and very friendly place. As we walked around, people spoke to us, and I sat with a lady because we had lunch there before we took the tour, and the little lady sitting with us was just as friendly as she could be. The apartment that they showed us was really roomy. It had a full kitchen -- which really surprised me -- with a full-sized refrigerator, stove, a half-sized dishwasher, and a microwave; they had everything in there, and plus you got two meals a day. It had a big living room, an eating area, a nice big bedroom, a big bathroom, storage closets, and nice carpeting. It was a nice apartment. I wouldn't have had trouble living there with the exception that we would have to get rid of our dogs. It was clean, and the food was good.

Provider Response

Donna99993650

I visited the assisted living part at Silvercrest Deer Creek, and while they call it assisted living, I think it was not enough of what I consider assisted living that we would consider moving there. I would not have been able to get the kind of assistance for my husband, and it was not just the level of assistance he needed. The apartments were very nice, and the sales person was friendly, but I wasn't really impressed with the director. They could improve on what their assisted program actually can do. I think it is a low level of assistance that they have and their care is based on points rather than like a level one, two, or three of care.

Provider Response