Silvercrest at Deer Creek Retirement Community

I toured Silvercrest at Deer Creek Retirement Community. What I liked best was that they had a room large enough that my aunt and my mother could live together. I liked that the room cost was very reasonable. I liked that they had a point system for their care versus throwing everybody into a pool of level one, level two, level three. Those levels are very ambiguous, whereas, at Silvercrest, it was pretty explicit. So I appreciate that very much, and I also know how much I'm paying per point, another big benefit. The place or the building itself, the outside was very lovely. It seemed all clean. There was nice landscaping in the front where the apartments I looked at, there were large windows, and they were looking out to nature. My mom and my aunt are very much into having green space. They love to watch animals and birds. So that was a very big thing to me. In the hallways, I think they had done some painting, and there wasn't a lot of artwork or anything on the walls, it was very sporadic, and I asked the person who was showing us around, I said, "Why is there nothing on the walls? " And as soon as I said that and I came across a picture, and she told me the reason why, she said, " Our maintenance just hasn't gotten it back up." And then I said to her and I was serious, but I said it nicely. I said, " Well, you just let the maintenance know that this customer or this person who's walking through the building noticed, and you need to put things back up on the walls. " People don't want to look at a blank wall, I don't think". I only spoke with one person, but she has been very accommodating. I think the first time I talked to her was last Wednesday. Since then, I have talked to her at least six times. Any time I have called and left a message, she's called me right back. She has answered all my questions. She has explained things very thoroughly. It's just been very interactive.

We saw Silvercrest at Deer Creek. We checked if they participate in Medicaid if you have to go to assisted living and they didn't, but the place was awesome. We liked the rooms. The personnel were just outstanding. They were really working with us to get us in, and we came close, but we just couldn't make it. They were so helpful. They did everything under the sun to help us, but we wouldn't have had enough money left over for our personal things and our copay and such. They were very reasonable. We ate one meal there. The staff was very nice. The facility was excellent.

We were very pleased with Silvercrest at Deer Creek. The room was very nice, clean, neat, and well lit, and had a beautiful deck. The staff was very friendly and helpful. There were people around, but I did not really see them doing any activities. The dining area looked very nice and very lovely.

Silvercrest was nice. I liked the people running the place because they were very accommodating and wanted to really know about my interests. They showed us the three complexes and several different types of apartments with large rooms and full kitchenettes. The layout was very nice and appealing. They had few activities and transportation available.