Senior Suites of Marquette Village

MmMMM

The Senior Suites of Marquette Village is infestated with roaches, mice and bedbugs. These issues were reported to management at this location. Also, younger population is mixed in with the Senior residents, so I am unclear on why this is called a Senior building. My loved one has also had packages stolen from. There is smoking throughout the building including Marijuana smells. I would never recommend this poorly managed, filthy building to any Senior citizen.

Provider Response

Ruby

I visited Senior Suites of Marquette Village in September this year. The community was very quiet and because of the pandemic, there wasn't a lot of people that I encountered except the staff, the management, and the young lady who showed me around. The rooms were very nice and neat and there was parking. It was my first choice. The staff was very personable, very professional and informative. I like the quietness and the neatness of it. There wasn't a lot of movement while I was looking at the grounds, the outside and inside part of the building. The quietness was very encouraging. The outdoor space was beautiful, quiet, clean, and neat. I did not see a lot of activities. I was shown and given the information, but I didn't see any actual participation.

Norsha

I went to Senior Suites of Marquette Village. They were very nice. It was clean and I felt it was a safe community. I really wanted my dad to be there, but he had a different choice. He said the apartment was so small, and he needed a bigger kitchen, but overall it was very nice and it was the ideal location for him. The staff was very nice, took us to the unit, and gave us all the information that we needed to make a choice. There were no activities happening at that time because we went in the evening so we didn't observe any activities. There was a location for them to go out and walk, but we didn't get that far. We observed each floor had a gathering spot for if you have company so they didn't have to be in your apartment, and there was a TV in there with couches.

Bearl

There was no food facility at Senior Suites of Marquette Village. The staff was good, and the apartments were nice, but they're small. There was nobody in the activity room when I went. I love the building. I saw the laundry room. Everything was nice, clean, well maintained, and well lit.

Provider Response

Georgia

I loved Senior Suites of Marquette Village. It was nice and I liked the cleanliness of the surroundings. They have very nice people. They have everything there for you and I want to move there.

JWG

I visited this complex, was very surprise it was clean. The office staff Mrs. Sarah W. was very pleasant, helpful, easy to talk to. She is a prime example of what customer service should be. I had a visit plan at another property of yours. I was taken to front office by a resident. The person at the office was a male he informed me that the person that was suppose to show me a apartment did not come to work and he couldn't leave the office to show me a apartment because he was the only one there. That was strange to me. Mrs. W. close her office to show me a unit. There must be different rules for each building.