Grace Point Place

Joy

Grace Point Place was very nice. It didn't feel like an institution. I've looked at a lot of places, and a lot of them felt more like an institution or a nursing home as opposed to a home. This place felt like home, like it was a house and there was a piano. Not like hospital rooms like some of the other places felt like. This was like a house and as a big building with apartments, that type of thing. It felt very homey and I like the way it was decorated. It had this nice warm, inviting feel to it. They were serving breakfast and it smelled delicious, I said "I could live there if they eat like this every day." They do their laundry and they clean up, and the rooms are very nice. I wouldn't mind living there, so I'm hoping my mother likes it too. I didn't dislike anything about it. Including the people I've got to speak to, a lot of the employees, and everybody was just very nice and warm and inviting and friendly. It seemed like a good place I'd want to put my mother, where she's not just safe, but she's also taken care of. Anybody can lock the doors and make sure somebody doesn't wander, but there's a difference between that and caring about a person. And you could tell the employees care about the residents. They're nice, very accommodating, and very professional. Most importantly, you could tell everybody knew exactly what they were doing. They were describing to me about all the different training and whatnot they have to go through every so often, to keep their skills up and whatnot. The rooms were very nice, it was like walking into someone's apartment and didn't feel like an institution or a hospital. There's a very nice warm feel to it and very pleasant. Every room had its own bathroom, I thought that was very nice. But a lot of places I looked, it was not that way. They were serving breakfast when I got there, so I got to walk through the dining room and it smelled so good. The dining area was very nice and very clean. I like the way it was set up, the way the tables and chairs were set up, and everybody was having conversations and eating and interacting with each other. It was like walking almost into somebody's kitchen in their house. I got to see the laundry area and they have a spa room, an exercise area, and I got to see the patios that lead from the inside to the outside. I saw the bus that they take where they take the residents. They recently have gone to see the Christmas lights in the neighborhood and they take them out for different other activities, outings, and whatnot. I was there for a good while, the lady took me through the entire place. Everything was immaculate, I was very impressed with the cleanliness. And my mother is very particular about things being clean, so I was looking for that especially. This is the best place I've looked at yet, and I've seen several places.

Michelle

My father has moved into Grace Point Place. It is secure; you can't get in and out. They have two courtyards so they can walk around outdoors. He has outdoor activities even though he's in the building. For the last three weeks, it's good. They call me once or twice a week. They're very informative and keep me up-to-date. The place is very clean and very updated.

Keith

Grace Point Place was superior. The staff was very upbeat, professional, and welcoming. The rooms were very nice. The bedrooms were large and had bathrooms, and the residents will be very comfortable there. It seemed very homey. My father would've been satisfied staying there. They had an activity director leading the games, programs, and singing. There's an area with a big old TV, and it had plenty of room.

Dina

I liked Grace Point Place. It's a little bit smaller and had a lot more individuals there. I liked that they had a GPS on the people so the staff knew where they were all the time. The only reason we didn't pick them was there was a $400 a month incontinence fee which was a little weird and just another way of trying to get money from people. The rooms were nice, but they seemed a little bit small. They seemed engaged and a lot of people were talking to each other. They seemed to have a lot of activities. I liked their outdoor area and people living there can participate in the gardening.

Provider Response

Lori

Grace Point Place is phenomenal and they use best practices. The people we met were very caring and compassionate. The place was clean and the residents were engaged. I didn't see anybody ignored in a wheelchair.

Certmama

I am the oldest daughter of my mother who is a resident of Grace Point. Before my mother was a resident here, the community was offered to join a free Alzheimer's support group from this facility, which I participated in and was helpful. Knowing that my mother is being well taken care from the upmost compassionate, caring, kindest staff members, from all of the nurses, the cooks, the cleaning crew, to the maintenance guy, Norman makes me more comfortable knowing that my father definitely has chosen the perfect place for my mother. Meredith, Lisa, Courtney, and Katie are very compassionate and have been extremely helpful to my dad and I when there are any questions or concerns. When you enter through the facility doors, I can always count on being greeted with a friendly smile and a hello including a pleasant aroma in the building. The rooms are kept maintained and always clean. The activities that they have for the residents as well as the family members that are included to participate in them are always so much fun. I am grateful and extremely thankful for each and everyone of you.

Beagle fan

I, my siblings and two cousins are my aunt's remaining family. By fortuitous circumstances, I was referred to Grace Point by one of the social workers at an assisted living facility which has a 2 to three year waiting list. I met with community relations director and was given a tour. From the minute I walked in the lobby door I very impressed by the decor, aroma and especially the lighting. During the tour I met the activities director who gave me the impression that she was quite enthused about her job. Upon leaving that day, I immediately called my sister and one of my cousins and made arrangements to meet with the community relations director the next day so they could see the facility. We unanimously decided that this where my aunt needed to be. Fortunately we were able to secure a residency for her her so she could obtain the physical therapy and more important, treatment for Alzheimer's dementia. Once she was placed, I found the entire staff from maintenance to medical personnel very friendly, attentive and willing to listen and be of assistance. Inquiries, whether in person, by telephone or email were addressed in a timely fashion. We were also very much impressed by the efforts made by Grace Point to educate family members about aging, dementia and related matters. My aunt has now been a resident for two months and the standard of excellence in care has shown every sign of being maintained. My family members and I have had a tremendous burden lifted from us in knowing my aunt is where she needs to be and is doing well because of it.

peacenlove

We entered this spectacular 5 star establishment and I was immediately struck by the fresh aroma and impeccably clean foyer when I exclaimed, "Can I get a room here too!" To say that I was impressed during my personalized tour of Grace Point is an understatement. From the moment we walked through the doors, the director Meredith and the entire staff embraced us as family and I knew this would be dad's new safe haven home. Every phone call, every visit, every question and concern is given full and immediate attention by multiple members of the staff and we can all sleep better each night knowing dad is in a clean, safe and beautiful environment with a loving and attentive staff 24 hours a day. What does dad enjoy doing? What will keep dad engaged throughout the day? What soothes dad? Are all top of mind questions that the staff explores daily to help dad build relationships and bring a sense of purpose and joy to dad's days. The director bought dad a mailbox and the staff fills it with mail because they discovered dad looks forward to that! How novel! How thoughtful! The staff at Grace Point has been teaching us more about dad than we knew. He's treated with dignity and as a special individual and we are so grateful to everyone at Grace Point. They've made this very painful and emotional experience with dementia as positive as it could possibly be.

Provider Response