Brookdale Oak Park

Offers Assisted Living and Independent Living

33 Reviews
1111 Ontario Street, Oak Park, IL 60302
Call (800) 385-2527
Brookdale Oak Park (800) 385-2527

Reviews of Brookdale Oak Park

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Assisted Living Reviews for Brookdale Oak Park

July 25, 2018

By Russell

I am/was a resident of this facility

I'm at Brookdale Oak Park. My room is nice and comfortable, but it doesn't have a roll-in shower. The food is average. They have two dining areas: a general dining area on the top floor with a nice view of the surrounding community, and a small dining room on the third floor for assisted living folks. The staff is very nice and competent. They have a library, outings, speakers, and games they play with the residents.

November 07, 2016

By Stacie150255

I visited this facility

I like the fact that Brookdale Oak Park doesn’t feel very clinical. It’s very clean and very pretty. When we first walked in, the staff greeted us, and they were extremely lovely. They went and got the person that we were meeting. Laura -- one of the directors -- took us on a tour. She was exceptionally patient with my dad who was a little bit hard in hearing. She was very nice with him as well as with us. They were very forthcoming, very informative, and very hospitable. It was really a nice facility. I was impressed. They were having a little symposium on Shakespeare which was nice so a little movie and a special luncheon. Their food was very good, and the upstairs restaurant had a spectacular view. They have a crafts room and a lounge room where they have board games and card games. They do movie nights and social hours. They have Monday Manhattan nights. They do a lot of things, being a smaller facility. Every time somebody leaves, they redo the whole unit. They put in new carpet, they repaint, and they clean, and the rooms are very spacious. I think they do a nice job there.

May 20, 2015

By dialogian

I am a friend or relative of resident

Formerly known as 'Holly Court,' this active residential facility is one of the finest I've ever encountered (and I've been through many as a pastoral care provider). The family-like spirit of the place is exceptional, and residents like my parents are offered a healthy diet and active array of programs, all within walking distance of the Green Line and in the beautiful historic city of Oak Park.

May 18, 2015

By oak park daughter

I am a friend or relative of resident

Brookdale is my mother's extended family. A wonderful home where she feels welcomed and loved. The staff is the perfect blend of professional and caring. She finds intellectual, social and creative outlets available there. Her apartment is beautiful, and she is able to get assistance with whatever is necessary. I love how I feel a family at Brookdale as well. The convenience of it being in the heart of Oak Park makes visiting easy and often. I can't begin to describe how happy my mother is to have found Brookdale and make it her home.

November 17, 2014

By Thierry

I am a friend or relative of resident

My mother has lived at Brookdale Plaza Oak Park for nearly 6 years now, and for that same amount of time we have had one complaint and that is of housekeeping. Her apartment is truly filthy. I have literally found fecal matter present on her bathroom door. I have complaint continuously to the director of the center, and to the head of housekeeping both are always apologetic. Someone from housekeeping is sent to the apartment to give it a good cleaning, but then that is it. The sizable rent paid for an apartment includes housekeeping service. While someone does come to "clean" the apartment bi-monthly, my mother's apartment is always filthy. I have even gone as far as filing a formal complaint with Brookdale's headquarter but never has anyone responded. When I come to the USA to visit, I have taken it upon myself to thoroughly clean my mother's apartment. I try to do damage control by meeting with both the director and the head of housekeeping, and all I am ever offered is endless empty promises. This is a fact because ever year upon my visit I have the same conversation with them. If I thought I could move my mother to another living center I would, but at 92 years old such a thing could kill her. In short, the Director of this Brookdale living center has no follow through and does not uphold the mission statement set forth by the agency. I sincerely discourage anyone considering to move there.

September 12, 2014

By Caring90178250

I visited this facility

Brookdale Plaza Oak Park is a definitely a clean facility. The people that we’ve dealt with were all good and knowledgeable. The unit that we saw is a one-bedroom, and it has a nice kitchen. It looks nice and bright.

August 26, 2014

By Herb5

I visited this facility

I was impressed with Brookdale Plaza, I liked the place. I thought it was a little expensive but I spoke with residents and they liked the food and they were happy. The physical plan was very nice, it was nicely decorated and the rooms were very nice. I liked mostly everything about it. I came into contact with three people at the most and they were helpful and informative.

May 20, 2014

By Tracy7

I visited this facility

Holly Court Terrace was close to a mall area. It was a little more than what we could afford, but the facility itself was nice. The staff was very attentive to your needs. They had studio apartments and they had larger apartments, so the room space was definitely adequate. They had a chef who prepared breakfast, lunch, and dinner. Then you also had the ability to prepare your own meals, for those who required assisted living, and then those who were not capable of preparing their own meals. They had a workout center, but they also had group activities for those who weren't able to participate in the regular workout facility. That would have been a place that I would have looked to place my aunt.

March 27, 2014

By Caring61190350

I visited this facility

I visited Holley Court Terrace, and I thought it was a nice facility. It was comfortable like a home. The rooms were very nice. I noticed that they had a nice menu. If my mom didn't have dementia, this would be a nice facility to go to. However, it doesn't have a memory care program, and my mother needed that. The lady I dealt with was somewhat knowledgeable, though there were a few questions she couldn't answer. She told me she had heard that question before. However, if you heard that question before, you had to do research and have some answers for the next set of clients who would come in. I also thought they needed to have more staff.

February 28, 2014

By Caring41369950

I visited this facility

Holley Court Terrace was one of the ones that I would consider. I think it was a very nice facility. I'm very familiar with it and I have been there a number of times. The location is very good. There are residents there that I know. Their facilities were very attractive and very nice. It was a very attractive building and it was nicely decorated. What I found most attractive there was the number of common rooms that they have so that one doesn't have a feeling at least being in an apartment where you're isolated from everybody. They did have a number of events to which I had been invited. The people there were very nice. The price was attractive, too. The food was very good. They did have a restaurant and good food service. The accommodation was attractive and nice. However, the problem with all of them was that they seemed very compact.

December 23, 2013

By Caring7323850

I am/was a resident of this facility

I've been in Holley Court Terrace for two years now. It's very solidly built and it has the potential to be a perfectly gorgeous building. I believe that everybody involve is well-meaning. Potentially, it could be extraordinary. But right now, it's not. It's horrible. We are in a lockdown because three very sick people were told by the staff to stay in their apartments, but they went into the dining room and we're now under lockdown. I fortunately have a beautiful unit here and I'm self-sustaining. I'm spending extra money to supplement the food. The food has dropped. The CEO is well-meaning and is probably new. And I'm sure he doesn't even know this, but the staff are totally untrained in strategy, business, creating images, and getting things done. It's not that they're bad people. The executive director's door is closed, which is against Brookdale rules, and she seems to come in late and go home early and look bewildered. At this moment, I would not recommend it. I would not ask any of my friends to come here if three sick women, who are not senile, disobeyed orders and went into the dining room. Also, there's a tremendous amount of bullying. Right now, it's very frustrating for me. I won't recommend it. Big no. But down the road, I would check again.

May 09, 2012

By commercesd

I visited this facility

We went to check out the Holley Court Terrace assisted living facility for an acquaintance looking for his aunt. The building was well kept and reminded us of a nicely appointed condo facility. There was lush greenery surrounding it, with seating areas. The patio areas also had barbeques where they have hosted and private parties. The staff greeted us and agreed to show us around, despite not having an appointment. The front desk was like a hotel -- with very friendly people. There were fresh flowers in the waiting area. The shared communal areas all had activities occurring, from reading to games and socializing. The residents appeared to be enjoying themselves. Outings and scheduled events include casual and fine dining, cultural venues, films and theater in the community and Chicago region. They also host parties for residents at the facility which they encourage friends and family to attend. The food choices looked nutritious and delicious, as well as the regular snacks. The restaurant provides a fine dining experience, with views of nearby Chicago's gorgeous skyline. The living suites were all a nice size with plenty of fresh air and light. Each unit had individually controlled temperatures and very large windows. The full kitchens were really nice, as was the more than ample closet space. In all, this is a well designed facility with caring and attentive staff, where the needs of the seniors are handled well, while providing the dignity of personal freedom.
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Independent Living Reviews for Brookdale Oak Park

February 06, 2021

By J. Tondelli

I am a friend or relative of a current/past resident

My mom has been living independently at Brookdale Oak Park for the last four years. The transition from her home to Brookdale was extremely easy for her because of the fabulous administration and staff. Always helpful and caring, each Brookdale employee has contributed to her feeling content and secure. Additionally, her apartment is lovely. She adjusted beautiful to her new home.

February 06, 2021

By Terry Fahey

I am a friend or relative of a current/past resident

The Brookdale retirement community is exactly what my father needed. The staff and amenities are top-notch, and the care that is offered fits his need to a T. My family couldn’t be happier knowing he’s being so cared for in such an incredibly comfortable environment, even during these difficult socially distant times.

April 11, 2020

By D Marsey

I am a friend or relative of a current/past resident

Brookdale is an extremely well managed and lovely environment. The location and views of Oak Park and the city skyline are enviable and bring a lot of natural sun light. The top floor dining room, lounge, and outdoor space is something I'd love to have access to! I've always felt great about the independent living apartment my family member has and the many professionals at Brookdale. But it's never been more comfort as it is during Covid. I believe my loved one is safer than I am with the measures proactively taken every step of the way. In addition to the many staff members who are ensuring the well being of all residents, I'd like to recognize Kathleen M. who's the Executive Director. Kathleen has been proactive with communications to residents and family. Her transparency and genuineness is remarkable and greatly appreciated. I'm grateful for Brookdale!

February 20, 2020

By Phil Langeston

I am a friend or relative of a current/past resident

My father enjoys living at Brookdale. The staff are friendly and helpful. The food is good. I have eaten there several times with my dad. Our whole family is happy that he is there! He likes playing bridge and has made new friends. Plus the view from the dining room is amazing!

June 26, 2018

By Harris

I visited this facility

Brookdale Oak Park is a nice place and I liked it. They have quite a few activities there like people from different arts communities in the neighborhood who come in to give presentations. They have a nice, small conference room there. The shops and movie theaters are not too far away, so that's good. A large park with tennis courts are also a block away. Their menu selection varied during the week, like three fish meals, beef, pork, and chicken, so there's variety as far as the different proteins. They had a 2-bedroom, which was good for senior living. The living area is a little smaller than I'd anticipated, but it's certainly comparable to others in the area. It had carpeting in the rooms and it was a better layout. As far as independent living, the price is midrange, so for the dollar amount I think it's a good buy. The learning events were a plus. The person I interviewed mentioned something that gave me a little pause, telling me that the client base is better-educated. I don't know if he was doing a little profiling, but I never expected a comment like that, which I felt was a little out of sorts. Otherwise, they answered all my questions, which I appreciated.

November 26, 2016

By Dorothy154545

I visited this facility

The staff of Brookdale Oak Park was nice, and I liked it. The room was nice. There was 1 bedroom, a living room, and a bathroom. They were very helpful. I just walked in and filled out an application for a waiting list. It was OK. It was clean.

May 12, 2016


I visited this facility

Everything at Brookdale Oak Park was very nice. I looked at a two-bedroom apartment, and it was nice and spacious. The staff was very nice, too. I saw the gym and it looked good. I checked the dining area, and it was very nice. This place was very expensive, and I didn't like its location, but everything else was nice.

May 10, 2016

By Madonna B.

I visited this facility

We really liked Brookdale Oak Park. We loved the amenities and the fact that the location was near my mom's house. Everything was very nice, but Mom's just not ready to move in yet. We looked at the two-bedroom, two-bath unit with great views because it had full windows. The staff was very friendly. The food was very good. They had a lot of activities and a bus that took the residents places. They have movies every day and visiting speakers, plus card games and exercises. It's a great neighborhood because we all grew up here, so our doctors and everything else are all right here. It is important for my mom that she stays within her neighborhood. The residents seemed very happy.

September 29, 2015

By Donna117455550

I am a friend or relative of a resident

Brookdale Oak Park is excellent, and my mother is very happy there. They keep in good contact with me. It is very family-oriented. They have activities like family day, and there is something for the residents to do every day. The dining area is beautiful.

June 29, 2015

By Jacquelyn4

I visited this facility

I visited Brookdale. It was lovely, and it was the premier senior residence in Oak Park. It was a little pricey for us, but we could probably work it out somehow if we decided to go live there. The staff was very accommodating and very good. I had been working with their sales person, and she had been wonderful. I knew the chef and his wife. I met him a few times, and he was very accommodating and very nice. They were half a block away from all the stores.

May 24, 2015

By With love from your daughter

I am a friend or relative of resident

The day Mom and I walked into Brookdale Oak Park (Holley Court Terrace) for the first time, we both knew this was the place! Dad had been refusing to move for 9 years, and it did take from April 2013 until October 2013 to actually make it happen. It would not have happened at all had it not been for the outstanding staff at Brookdale Oak Park. They were with me every step of the way with incredible patience, understanding and reassurance...and no pressure. Before I relate additional details about Brookdale Oak Park, it's important to tell you that this move has brought my brothers and me priceless peace of mind. After 4 months in his new environment, my Dad told me with tears in his eyes, that this was the best thing they could have done. No grass to cut, no snow to shovel, very few meals to make. The people who work here have been here for years; there is very little turnover in staff including the housekeeper who cleans my parents' apartment every Friday, and the staff who coordinates outings, senior services, and sometimes leads Sit and Be Fit classes. All of this, and what I am about to describe, is INCLUDED in the monthly rent. This retirement community is truly just that: a community. My mother is actually the quieter one, but she immediately starting making friends. She loves jigsaw puzzles, and there is always one in the library. Dad has met people just riding on the elevator to and from dinner! I think that is one of the best things about Brookdale Oak Park. You can easily choose your level of community involvement. Mom is out and about, taking the van to Jewel or Walgreens, (groceries are brought up to their apartment) and sometimes to a larger shopping mall. Dad and Mom, both in their upper 80s, are both involved with Sit and Be Fit 5 days a week for 30 minutes. Another great thing at Brookdale is the town car that takes my parents to anything within a 3 mile radius. Even during the harshest Midwestern winter days, Mom and Dad are picked up and returned in a warm car from door to door, usually with very little wait time. Medical situation requiring an unexpected visit to the doctor? They will fit you in the car schedule for the day or help you find a way to and from your appointment. Breakfast and dinner are served in a restaurant on the 13th floor with an incomparable view of the Chicago skyline. There is also an open-air patio with comfortable seating and 2 large grills for summer enjoyment. It's one of the best seats in town 3 seasons of the year. My parents worked hard all their lives, and they spent many of their active retirement years helping others. Now they are living in a place where residents look out for each other, staff helps create a consistently caring, yet independent environment if needed (assisted living is also available), and most of all, I didn't have to "put them in a home." They live in a beautiful apartment building with programs and services developed with great care to meet the needs and wants of all its residents.

January 18, 2015

By Suzanne22

I visited this facility

I visited Brookdale Oak Park for a couple of hours. I had lunch and walked around with the sales person. It is a beautiful facility. It is very nicely furnished, very clean, and very nice. They do have assisted living services available, but the focus is more on independent living. The food is great. I didn't really zero in on the kind of activities they have. I think it is a high quality place. It's just that my husband needed more assistance that I felt wouldn't be readily available to him there. He is really ill, and their focus is more on people who are more independent. The rooms are very nice, and they have more variety in the kind of apartment that you can get. You can get a one bedroom or two bedrooms. It is a facility that a couple can comfortably live in together. It was very good and extremely clean. It is well cared for, and the people are very nice. The reason I didn't select it is not because of the quality of the place but because their program is different. It didn't offer what my husband needed.

January 24, 2012

By Caring201973

I visited this facility

I don't know where the one percent go when they retire, but I have a feeling it might be the Holley Court Terrace which is in the heart of Oak Park, a western suburb of Chicago. If you can afford to live here I would highly recommend this retirement community because the place is beautiful. Being from Oak Park, I readily noticed that the interior design is very much in the design of Frank Lloyd Wright, the architect whose many architectural gems are in Oak Park. The lamps are certainly in that style of architecture. What really distinguishes this facility are the views. Holley Court Terrace is probably one of the tallest buildings in Oak Park. From the 13th floor which is where the dining room is located are some of the best views in the village. On this wintry afternoon there was a fantastic view of the Chicago skyline which is some 10 miles away. The interior furnishings are elegant and to my mind in good taste. This place is beautifully furnished and carpeted. It feels more like a hotel than anything else. The dining room is very inviting, perhaps not the same as eating at the top of the John Hancock, but it is both elegant and intimate. One gets the sense that if you come to live here because of your friends, you would have a great time in the evening. Also on the 13th floor is a beautiful atrium, which I am told the residents take care of. I toured one of the two bedrooms and was very impressed with the size, closet space and once again the views. One of the difficulties of moving into a retirement community is downsizing, but I was surprised at the amount of closet space in the unit. Holley Court Terrace is in the heart of the downtown Oak Park area, across from a Trader Joes grocery and several restaurants and stores. People moving here would not feel at all isolated. You don't really need to go out thought because there are activities galore inside, including a place to work out and a pool table. The staff were very accommodating and there is resident parking in the back. I would absolutely recommend this place and wouldn't mind living here myself.
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Questions about Brookdale Oak Park

Describe the overall population of assisted living residents at Brookdale Oak Park. What is their average age? What are their favorite things to do?

Our residents in Assisted Living have an average age of 86. About half have primarily physical needs while the others have cognitive impairment or memory loss.

What programs or activities does Brookdale Oak Park offer to enrich residents' well-being?

We offer a rich assortment of activities including exercise, book club, singing, arts, and lectures.

What places are near Brookdale Oak Park or within walking distance for assisted living residents to enjoy?

Brookdale Oak Park is in the heart of downtown Oak Park. We are within a block of a beautiful park, shopping, restaurants, and the library. There is a Target store and a Trader Joe’s within walking distance.

What transportation services does Brookdale Oak Park offer to assisted living residents?

Scheduled van service to grocery stores and pharmacies and to events. We also have a town car with a dedicated driver that is free up to three miles for doctor’s appointments.

What makes the chef or dining program at Brookdale Oak Park exceptional? What kind of menu can assisted living residents expect?

Residents select from a menu of freshly prepared meals with new specials daily.

What safety features or security measures does Brookdale Oak Park offer to assisted living residents?

Each resident receives an emergency pendant and uses a daily check in system.

How does Brookdale Oak Park keep residents' families informed about their loved ones?

Brookdale fosters open communication between families, nursing staff, AL Director, and Executive Director

If Brookdale Oak Park accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes pets are allowed. There are several walking areas around the building.

What ongoing senior care training does the staff receive?

Staff receives monthly safety training on a wide variety of topics.

Describe the overall population of independent living residents at Brookdale Oak Park. What is their average age? What are their favorite things to do?

Independent Living residents vary in age from their mid-sixties on up. Residents tend to gravitate towards educational and cultural events. However, we provide a wide variety of opportunities including fitness, musical entertainment, book clubs, art classes, and more.

What places are nearby for independent living residents to enjoy?

Brookdale Oak Park is in the heart of downtown Oak Park. We are within a block of a beautiful park, shopping, restaurants, and the library. There is a Target store and a Trader Joe’s within walking distance. We are also two blocks from Chicago’s commuter and local train service to Chicago.

What are some recent off-site events that the community activity director at Brookdale Oak Park has organized?

Music at Millennium Park in Chicago, Art Institute of Chicago, dinner at area restaurant, Chicago Botanical Center,

What transportation services does Brookdale Oak Park offer to independent living residents?

Scheduled van service to grocery stores and pharmacies and to events. We also have a town car with a dedicated driver that is free up to three miles for medical and other appointments.

What makes the chef or dining program at Brookdale Oak Park exceptional? What kind of menu can independent living residents expect?

Residents select from a menu of freshly prepared meals with new specials daily.

What common areas are available for independent living residents?

Rooftop outdoor terrace, Library, Beauty Shop, Billiards Table, Art and Craft Room, Card Tables, Great Room, Movie and Meeting Room, Private Dining Room

What safety features or security measures does Brookdale Oak Park offer to independent living residents?

Each resident receives an emergency pendant and uses a daily check in system.

If Brookdale Oak Park accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do accept dogs and cats. We have some outdoor space on property and there is a beautiful park half a block away.

Does Brookdale Oak Park work with an agency or registry to provide nursing and medical assistance as needed?

We have many physicians who have clinics on site. We have our own Out Patient and Home Health Therapy services.

What safety features or security measures does Brookdale Oak Park provide to protect residents who wander?

We address each resident’s needs individually.

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Services and Amenities of Brookdale Oak Park

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Religious Services
  • Fitness Room
  • Arts And Crafts

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Diabetic
  • Low Fat
  • Low Salt


  • English
  • Spanish


  • Resident Capacity: 188
  • Minimum Age: 65
  • Pets: Yes

Types of care

  • Walking Wheelchair Assistance


  • State Licenses: 5100786
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About Brookdale Oak Park

Brookdale Oak Park provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.

Our Optimum Life&reg and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life&reg is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life&reg we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.

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Brookdale Oak Park

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