Solaris Senior Living Vero Beach

Although not an employee or resident myself, I recently witnessed the care given to my mother who resided at Solaris for the past two years. She was treated in a friendly and professional manner-- I made frequent "unannounced" visits to the facility (day/night) and although the staff never knew when I was coming her treatment/disposition was always the same-- positive. In a facility of this type there never seems to enough staffing due to the lower pay scale and the fact that many of the employees have another job to supplement income, sick children at home, etc. Many of the lower paid staff are not well educated. Not making excuses, just telling it the way it is. (I have witnessed educated employees at other facilities treating residents poorly). Perhaps for residents with more memory/physical issues families should consider placing them in a skilled nursing facility where RNs are employed and complete care is given (and yes, these are very costly). Families would also be wise to place a loved within a reasonable distance to them rather than out of state.

Solaris was a very nice community. The amenities were great, and there were plenty of activities depending on your age and mobility level. They have something for everyone. The food was wonderful. They give you plenty of choices with every meal. The only really big complaint that I had was they need better organization with their medication management and how they give it to their residents, but everything else was wonderful. The rooms were very spacious and clean. They had private and semi-private ones with cable and a mini fridge in each room. The bathrooms were nice, and everything was wheelchair accessible. They were really nice rooms.

MY ELDERLY FRIEND OF 30 YEARS WAS PLACED IN THIS PLACE. ONE OF HER FIRST NIGHTS THERE SHE WAS LEFT SITTING IN HER BATHROOM FOR SEVERAL HOURS NO ONE ANSWERED HER CALL FOR HELP, AFTER THAT THEY ADDED A TALLER SEAT FOR HER TO USE. HER SON PLACED HER THERE AFTER SELLING HER HOUSE AND CAR. SHE WAS TOLD THERE THAT SHE HAD TO BE ABLE TO CLEAN HER OWN ROOM AND MAKE HER BED, HER SON KNEW SHE COULD NOT WHEN SHE WENT THERE SHE WAS TO WEAK. ONE OF THE AIDES TOLD HER SHE WOULD HAVE TO LEAVE IF SHE DID NOT DO THOSE THINGS, WHEN SHE ASKED WHERE SHE WOULD GO, THEY TOLD HER IT WAS NOT THEIR PROBLEM. SHE HAD KNOWN A LADY THERE SO SHE ASKED HER ''WHAT DO I HAVE TO DO TO GET THEM TO HELP ME, DO I GIVE THEM MONEY?'' HER FRIEND SAID, JUST BE NICE OR THEY WILL NOT BE NICE TO YOU. SHE WAS A SMALL WOMAN 95 YRS. OLD THEY SENT A MAN IN TO UNDRESS AND PUT HER INTO THE SHOWER. WHEN I SAW HER HER ADVICE TO ME WAS ''MAKE YOUR OWN PLANS NOW ( I AM 70) DON'T LET THIS HAPPEN TO YOU.. SHE WAS SO EMBARRESSED. SHE LEFT HER SON IN CHARGE, AND HE DID NOT LIVE LOCALLY. I DO KNOW WHEN I TALKED WITH THE LADY AT THE FRONT DESK TO FIND OUT ABOUT GETTING HER HAIR DONE, THE WOMAN WAS VERY RUDE AND ARGUEMENTATIVE, SAYING MY FRIEND HAD A WEEKLY APPOINTMENT, WHEN I TRIED TO TELL HER SHE DID NOT SHE DID NOT WANT TO DISCUSS IT, SO I WAS LEAVING, I CALLED MY FRIEND AND TOLD HER WHAT WAS SAID. THE WOMAN AT THE DESK WAS NOT TAKING THE TIME TO EVEN GIVE THE BENIFIT OF THE DOUBT, SHE WAS THINKING OF ANOTHER WOMAN WITH THE SAME FIRST NAME (SO WHO IS CONFUSED) IT SEEMS THE PEOPLE WORKING THERE ARE! I WANTED TO TAKE HER OUT OF THERE BUT WAS AFFRAID HER SON WOULD STOP MY CONTACT WITH HER. SHE ASKED HIM TO PLEASE MOVE HER, BUT HE TOLD HER SHE WILL STAY RIGHT WHERE SHE WAS. MY FRIEND NEVER LIED TO ME ABOUT ANYTHING AND JUST BECAUSE SHE BECAME ILL AND HAD TO GO FOR KIDNEY DIALIALIS. IT HAD NOTHING TO DO WITH HER MIND. I TOOK ANOTHER FRIEND TO SEE HER AND DUE TO HER BEING SO WEAK AND HELPLESS IT WAS A VERY SAD SITUATION. I WISH I COULD HAVE CHANGED IT BUT SHE LEFT THE WRONG ONE IN CONTROL. SHE WOULD HAVE BEEN BETTER TO STAY IN HER HOUSE AND HAVE SOME ONE LIVE IN. I WOULD GIVE THIS PLACE A ''0'' RATING SHE ALSO FELL AND WAS HURT WHEN BEING TRANSPROTED FOR HER DR. APPT. BECAUSE IT WAS TO MUCH TROUBLE FOR ANY ONE TO GET A STEP FOR HER TO GET UP INTO THE VEHICLE. I COULD SAY MORE, BUT IT TO LATE NOW MY FRIEND PASSED AWAY AFTER A FEW MONTHS THERE.

Solaris Senior Living was nice and spacious, and everything was good and fine. We were going to move in, but we decided to move to Texas. The dining room was nice and big, and the rooms were of good size. The staff seemed to be helpful. They posted the activities throughout the week for everybody to see.