Solaris Senior Living North Naples

Donald K

I highly recommend this facility for its service and professionalism. Everything from the food to activities, management staff, therapy, and frontline caregivers deserves 5 stars. It is an older building but very well cared for and maintained. I cannot say enough about my exceptional experience at solaris North Naples. The staff was not only friendly, but created a caring family type atmosphere. The staff is extremely attentive and compassionate, I was always greeted with a smile and eventually it became my part-time home away from home. I cannot mention everyone, but I’d like to give special thanks to the nurses, especially Stephanie, Edwige, Sheila, Jean, Wilande and Cathy. Thanks to Jeanny at the desk for always smiling and making it contagious. Thank you to the CNAs especially Marie P, Yrvanna, Joseph, and Mireielle. Also therapy staff Romel, wayne and Maggie were exceptional. they really know how to work with people as individuals towards their goals. Brandy and the entire management team make the building run smoothly and address every need timely and also of course a huge thanks to Dr Elterman who made the experience that much better for someone as sick as I was. I was very fortunate to make friends with some of the long-term residents who seemed very happy in their environment and just as thankful to the staff and exceptional management as I was. When I left the building, I was excited to go home yet I will miss the family I spent over three weeks with. i am forever grateful for the professional, knowledgeable care and rehab i received while a patient there. I would gladly recommend others to receive services from this facility and would certainly return in the future if the need arose.

Luana

My husband was in Solaris Senior Living North Naples for rehab. Everything was horrible, so we quickly moved out. They didn't want to do anything. They're mean. There was nothing good about it. They didn't take care of the patients. They ignore you and they're rude. His room had two beds, but he didn't have anybody in there with him. The facility was dark and old. It was covered by Medicare.

Balonso

Terrible service, care, smell, and in very unsanitary stages

77345

It is amazing to me that this place is still open.In case you missed it on the news, they left a patient outside in the hot Florida sun for hours and he subsequently died. My family member has fallen multiple times - how can this happen with such high end care? What is more amazing to me is that people pay over four thousand dollars a month to house their loved ones here. When I have attempted to communicate with the facility, I have been ignored or talked down to, so I just call the State and continue to report my concerns.

Jane90790450

The Aristocrat definitely needs improvement. On the outside, it looks very nice, but it was not very nice at all. The smell of it was just incredible; it was pretty bad. It was depressing and not that it was a less expensive place; it was the same price. For example, the sofas or the seats where the people sit were incredibly dirty. The building as a whole looked kind of dirty and rundown. If they cleaned up the carpet, it could have been just that one day or maybe they spilled something over, I'd have understood it, but the sofas and the chairs, that's been over the years. I didn't see anybody walking around and that was another thing that was just really worrying. There was nobody out and about, just that one person passing by, and they were pushing him in a wheelchair. Maybe they need somebody that would go into this and rearrange something or redo everything and clean it up a really nice clean, which might work, and get some more activities.

Caring77913450

My husband was transferred from the hospital to The Aristocrat for rehab. My first impression was that it was a very good facility. It was very clean and very nice. It was first-class. I saw their dining room and it seemed very nice. The care level was fine and my husband did very well. The staff seemed very good and he got very good care. They were able to care people up very well. He was in a double room. It was very crowded. He's a big man and he's in a wheelchair. It was very difficult to maneuver in his room at the time. They did have activities but he didn't participate. He just participated in physical therapy.