The Opal at Lakes Park

marjorie

Since this facility was purchased by Opal it has gone downhill...way downhill. The staff leaves much to be desired. I visited on day and the person in charge was the transportation person. But here's the bottom line.... My step-daughter fell on the morning of Nov6th and hurt her head...she refused to go to the hospital...She did not go to lunch. Did anyone check on her from 11:45 to 1:50? when i got there and found her unconscious on the bathroom floor. She never woke up and passed a week later. This facility is extremely negligent in the care of residents. NO ONE EVER CONTACTED THE FAMILY. Caring??? I would say not.

Rebecca

We toured The Opal at Lakes Park. The staff was very friendly and very helpful. The building is very nice, neat, and clean. They have a nice garden area where people can sit outside. There's a lot of nature out there. It's very nature-like outside. They have a nice porch you can sit on if it's raining. They have a nice area that's all planted in pots with different plants. The food is good. They don't run out of things there, like coffee, cream, and stuff like that. The facility is very pleasant to look at. The living room is very pretty. Everything's done very nicely. They have a good activity department, too.

Bernard

I had been here three times to visit and I was very impressed. They had a great variety of facilities. The way I view it is like "this is the way it ought to be." It looks secure. I know the food is delicious because I went to a gathering where they were serving treats. It was a nice experience. What I was most impressed with was that they pay attention to every little detail about what you need to be supplied by them, from rooms to neatness, and cleanliness. They just pay attention to every little detail, which is impressive, and the gamut run from A to Z in the offerings. Another thing that impressed me was it seemed like the right people were in the right jobs. It looked like they were responsibly doing what they were hired to do. They're good employees. The person that cleans the floor is just as important as the executive director as far as I'm concerned. If they perform their jobs adequately and correctly, that's still one and one equals two. I'm very impressed with the staff. I tried the food and it's outstanding. It seemed like they have everything that suits me fine.

Aribel

I went here. The staff was amazing. For my mom, it is a smaller facility; it's a better fit for her. They looked like they were family. They knew every patient's name, and they just looked extremely caring. I saw people watching a movie, and I saw people playing Uno. They were active. It is an older facility, not as brand new. It was updated and was very clean. It's probably my favorite fit for my mom.

Caring2103

My husband is in here now. It was closer for me and I had visited it and talked to the people there. I was going to use it as a respite care facility while I went to the family reunion. But he needed it before the reunion, so I got him situated there. The staff is wonderful, very frank, and they are doing a good job. He is not always cooperative, but they are doing a good job.

Suzy6

I like them It is small and a little quaint, but it's a nice place. Their rooms were also small. I just need to wait to see where my grandmother's going to be medically at this point when I decided to put her in this type of place.