American House The Palms

KatSocha

This is the first facility my Father-in-law has been in that he likes. All the staff is so kind and helpful. I am so glad we chose The Palms to be his home.

Lou Shroba

This facility and it's staff provide the friendliest and most comfortable living facility I've found in Ft. Myers. Everyone goes out of their way make sure all of the residents are happy and healthy. Moved my Mother in two weeks ago and within days everyone knows her by her first name, residents and staff alike. And to my delight, Mom has come to find that the Palms has everything she needs. These people are remarkable. Thank you.

Earl

We pretty much decided on here. We've been there twice. We liked the layout of the living facilities, the dining facilities, the staff, and the amenities there. They were very helpful, very friendly, and courteous. They have an exercise room, a card room, a pool, a room for meetings, and a chapel. The food was very well prepared, ample, and had nice choices.

Reviewer

Everything was nice. They had cards, bowling, games, movies, and outside activities. They showed me a one-bedroom and a two-bedroom that were adequate in size. The staff was very friendly and very nice. The place was very clean and didn't have any odors at all. They had transportation for the residents to go shopping, to eat at restaurants, or to watch Broadway plays.

Leigh

I moved in here in June. It feels nice and open, it's got a great pool, the apartments have great sun coming in and feels nice. The food is good, you have a lot of choices, and they give you a little menu, so it's nice. They have chair exercises in the morning, there's a library, a church, and they take you to doctors' appointments, and scheduled trips.

joyce813083

The staff was very professional. It was lovely when you walked in the door. They had a whole schedule of activities. They had a pool. They had a piano player playing in the lobby when I went there. I did not care for the food. I also did not care for the server because I ordered a fish luncheon, and I got a plate without fish. They had ice cream social and an art class. They had a lot of teaching type classes if you wanted to go to. Their location was close to town. You could go to their independent living, assisted living, or the memory care, but I toured their independent living.

Maria303360

I visited. It was very beautiful. They have a 1-bedroom and a 2-bedroom, according to how many would want to come like if I want to go with my husband or he can go by himself. I saw everything, and everything was very nice. The people who work there were very helpful. I spoke to some of the residents, and everybody seemed very happy. The food was very good because they invited us to eat with them. They go to the supermarket, they go on trips, they play, they socialize, or they go out to the parks. They had a small bus, and they take them to different places and even to their doctors.

Terese258648

This was the place I was interested in. It was very nice and had everything. It was clean, and the people were very friendly. They had a lot of activities, and it had a swimming pool as well with water aerobics class. They had a lot of outdoor like covered porch areas, which is very nice.

Elizabeth W.

I would be interested for the future. I did like it. I thought the place was clean, and they were very friendly and very cordial. I was looking at a 2-bedroom, 2-bath unit. It was a very cheerful room. I recommend them most highly from what I have seen so far.

Pat107656850

I visited. The people were all very nice. They were throwing a little party at the time for the residents, and everybody seemed to be very content. So those were all good signs. The apartments were nice-sized and very sufficient. The atmosphere was very friendly. Most of the staff that I talked to was very nice. They were very knowledgeable.

Caring113472250

My father choose here because it has less of a memory care population. So, he feels he can socialize and be stimulated. He does not need memory care at all. He wants to be with people he can converse with. They have an itinerary everyday with all kind of classes and activities. They offer transportation. Outdoors, they have a sitting area that is enclosed, and dad wants an enclosed courtyard that is pleasant to sit in. He has not move in yet, but he really wants to move in. He likes it a lot. The staff is caring and professional. The place itself is well appointed and comfortable. The overall atmosphere is very accommodating, very pleasant, and comfortable.

Caring1165

This is the community that we are looking at. We liked it because it was nice. My mother-in-law hasn't moved in yet, but she is on the waiting list. We talked to the staff members several times, and they were good. We were invited to a meal, and the food was good. It was all good.

Caring93958150

We were very impressed. The treatment was excellent during the visit. The staff was so friendly. They seem to have a lot of activities. The only thing lacking that I would be interested in is more arts and crafts. Otherwise, they have transportation that takes you to places; they have cards, bingo and shows of music or something. They showed us a 2-bedroom, 2-bath -- not new but I think I can decorate it myself and make it look better. It’s not as nice as some but it’s better than some, but the size is good. The dining room and the lobby looked really nice and clean. It’s a lot better than some places I’ve been.

Caring98155450

We already signed a paper to go on for a waiting list. We chose the facility because of the size of the apartments and the activities that they have available. The staff was very helpful and got back to us with our inquiries in a timely fashion. The rooms were very nice and very well-laid out. My husband is on a scooter, so it makes it easier for him to get around. They had line dancing, movies, and transportation that takes you to the malls in the area.

Caring83453550

I just liked everything I saw there. The staff I saw seemed very friendly. I liked the rooms very much. The dining room is lovely, but I haven’t eaten there yet. I was very impressed with it.

Carol83712650

We chose for my mom, and she will be moving in next week. It's a lovely loving facility and very clean looking. They have very beautiful landscaping. It has an atrium with a fireplace in it. It's just a very homey kind of place. The food was very, very good with good portion size and tastes good. We have attended a few social events there, and they have a good selection of activities, so I know my mom is looking forward to that. The staff has been wonderful. Everybody has been very friendly. They call you by name, and they remember you. They are always very pleasant and very happy. The residents we chatted with are very, very pleased, so that was one of the primary reasons why we selected it.

Caring1021

It was a smaller place. We were not crazy about the location, and for us, it was average. There was nothing wrong with it, but it was just not for us. The place was pretty clean. The rooms were not as nice as the other facility we visited. The dining area and the food were decent.

Caring82421850

My visit was excellent. I particularly like that place. It was beautiful, and they have a lot of things going on. The rooms were spacious; they even have a little kitchenette with a microwave and stuff. They had more activities for the residents.

Michele11

It was very nice. It had great food. The inside was spacious and clean and the people looked like they were engaging. The staff that gave us the tour was very good – very enthusiastic, full of information, and friendly. They have an indoor activities and I think they also have outdoor activity, I saw somebody swimming. Their food was also excellent.

Joanne19

I like it really well. They have been there for a very long time and they do have a very good reputation from what I have seen. It is also rated very highly in Fort Myers area. The facility was really nice. Their clients seemed really happy there. The staff seemed really nice as well. They have tons of activities for their residents. They have the assisted combined with the independent. The assisted could share the activities there. I saw some of their activity people and they seemed great. It seemed really good. Overall, this place seemed really good. I like the activities that were going on, I like that their clients seemed very happy, and I like their very nice building. Their rooms were really nice and they did have nice selections of floor plans.

CaringSon0000098

It is a great place to live, it's in downtown Fort Myers. It's a five story building, one floor assisted living and more of independent livings. But it's too big for my in laws, bigger than they were comfortable with. This facility is very clean and offered a lot of variety. I would recommend this to others.

Suzy6

I've visited. I don't really like it actually. The staff was very nice and very helpful. Their rooms were also very nice and everything was clean. However, I don't like where this facility was located. I just don't like anything about it.

P.McKenzie

My mother has been a resident of the Memory Unit at the Palms for over two years. I live in Idaho, and it is a comfort to me that Mom is being cared for by such a cheerful, friendly, and competent staff. The advise I get is excellent, and I am kept well-informed about Mom's condition. I rest easy about her even though I am on the other side of the country.

wishme

My Mom has been a resident in the Memory Care unit at the Palms for 6 months. She is doing better than I ever imagined. I visit her many times a week and am pleased with the care she is getting. The facility is always clean and the staff show a lot of compassion for the residents and families. Patients with memory issues need a structured routine and schedule and The Palms does a good job with this.

Phoenix5665

I toured this facility when looking for a place for my parents who are in their late 80's and need a little extra help. I think I found exactly what they need. A home like atmosphere where the staff makes you feel welcome and goes out of their way to answer questions and put you at ease. While I was there, I observed residents in a word game activity and all seemed to be enjoying themselves. I think I have found "home" for my parents!

Caring73000850

I went to visit and it's very clean. It was a bright, cheery and up-to-date place. I saw a couple of different room possibilities and they were very nice. The person there was very helpful and they had a lot of activities. It's like a restaurant style where they serve the meals. I think it's just going to be perfect for my sister-in-law.

Irene10

The apartments were very nice. But they didn't have anything available at the time, so we're on a waiting list. The staff was very nice and willing to help and tell us what they had to offer.

Caring06054

It was an extremely clean community. It's very large. It has independent, assisted and memory care facilities. In the assisted living, they had 80 residents. The rooms that I saw are all single rooms, but they were very nice. They have a living room, a separate bedroom, a kitchen and a bathroom, like an apartment. They also had a porch or lanai. It was a wonderful and beautiful community.

Tammy4

Everything is here that I need; everything. The rooms are perfect for me, the staff is great, and the food is good too. They have lots of activities like movies and cards, and have transportation to other places. I like just how independent I can be.

Cynthia9

I loved it. It was very spacious and located close to the beach. I think if I lived there I would drive down to the beach everyday and be happy with it. The place looked like it suited my needs. The staff were helpful and pleasant. And the rooms were not bad at all. I would recommend this facility to other seniors who are still very active.

Caring6685

The people seem nice. The apartment that I moved into is very nice.