CARING STARS WINNER
8825 Baseline Road, Rancho Cucamonga, CA 91730
4.6
(32 reviews)
"My mom is in Atria Del Rey. We've both been very pleased with their care and especially lately she's fallen a couple times; they tend to spend extra time with her and doing different things now that she hurt her arm and all that stuff. They've been very, very helpful. Her room is OK. None of these places are cheap, so of course I always would think maybe we'd like a little bit bigger room, but this one's fine, and she has everything she needs there in her room, so it's fine. Things are so different right now because of the COVID going on. The residents don't get to sit together for meals or anything. They have to eat in their rooms, so that's a big change, but they are very diligent with everything they're doing, trying to keep everyone healthy, and I think they've done a real good job. That's just been the hard part for her. My mom didn't want to move in there in the first place so it has nothing to do with them or the place. She likes everybody there. She's very happy with everybody there. She still thinks that she could live alone by herself, which she hasn't come to the realization that she can't. There's quite a few things they do. Again, before COVID happened they had a lot of activities. They have a large room with a television that they show movies in all the time; it's nice. They did a lot of activities during the day. Now, with COVID, that's really stopped a lot of that. They've come up with some other ideas where they go to each resident's room and they play little games or whatever with them, and then they move onto the next person. They try to keep them active a little bit as much as they can, but because of the virus they do have to stay in quarantine. That really put a damper on a lot of things that we used to do. I've been very happy with everything that they have done. After my mom fell these last couple of times they have really stepped up and helped with the wounds and those types of things. They do have that staff on hand too, which is really nice to know 'cause I can't go in there, because of the COVID they won't let anybody in, and I think all the places are that way. We ate the food in the very beginning, in the first couple of months, and my husband and I went there a few times. Some of the other family members went 'cause they have a really, really nice, pretty dining room, but now we can't do that. But at the time we went several times and the food was very good. The facility is lovely and very, very pretty inside and very clean looking. I'd say they do a lot. They keep it looking really good. I didn't really see that much, but from what I've heard they have different levels of activities depending on the person's capabilities, because they do have some residents there that are not as coordinated because of their age, illness, or whatever. They kinda have several different things to match up with their abilities."
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