Westminster Gardens

JollyB

I must honestly admitted Westminster Gardens used to be a good facility before with adequate experienced friendly employees to assist the residents. However, lately over past one year, you will see more and more new faces in the facility? What does it tells you? They no longer have reliable stable experienced employees to care for the residents. Some of the old friends have been forced to let go or terminated by HR director in order to save money for paying experienced employees. Honestly, apart from how physical look nice of the place, adequate experienced employees are also very important. If you put that much money for your lovely parents, you may expect more, which means quality of service. Do you think a place with constant new employees can maintain a good quality of service to your parents? Think about it. If Westminister Gardens is just liked some other facility but only have nicer outlook of the building. Is it worth to pay that much to be there in a institutionalized hotel that full of strangers?

Provider Response

Sandra

We loved Westminster Gardens. The lady we spoke to was amazing, very helpful, had lots of suggestions, and had clearly been through this with families many times before. Although it's a little pricey, we want something that we think would make our mother happy, and we think it's an ideal place. As far as the facility goes, I'd be tempted to go ahead without even looking at any others. The layout was good and all on one level. The studio had an alcove for a regular-sized bed, and the bathroom was adjacent to the bed. There's a living room area, and you can bring some furniture. It was not a separate bedroom, but it was very nice. What we really liked was the dining area because it was decorated in a way that my mom decorates her house. They had activities, a little patio area off the rooms, and a little gardening area, which my mom likes. They had a memory facility on-site. There were always alternatives if they don't like what's on the menu, which had a lot of choices. The head chef was Cordon Bleu-trained.

Provider Response

Cheryl

Westminster Gardens is a really lovely place. It's quite an oasis of beautiful grounds and trees, lovely small homes with various shapes, a big recreation area, and some nice facilities for everybody for activities. The people there are really wonderful. The staff member, Bernadette, is such an incredibly helpful and thoughtful person. We had lunch with some of the residents and it was lovely.

Provider Response

Betty

Westminster is on a large piece of land. It has a dog park, a swimming pool, and also a workout room. All the units are in one story, so there are no elevators or stairs to climb. When you walk out your door, there's a little patio and grass. It's very homey. Their kitchen has gluten-free food and their dietician is right on top of that. They even have a place in their kitchen to prepare the gluten-free food so it won't get cross-contaminated. The dietician was smart, knew what she was doing, and how to please the seniors. They also have enough activities and outside activities to do. The units have their own small kitchen or a large one if you wish. They serve 1 meal and I can also fix their own food. The community has transportation or I can opt to drive myself to the doctor. They have everything else other centers have. The staff that I have met are confident and nice.

Provider Response

Hunter

Westminster Gardens was fine, but the food was really bad. It was less homestyle cooking and not even as good as the home barbecue. They definitely need to change their chef. The people in the memory care had to walk out of the gate to have lunch or dinner with other people, and it's not safe at all. They charge for every care they provide. The only good thing is it's in a big lot. I did not see any activities. The facility is good for independent living.

Provider Response

Marti511531

We loved Westminster Gardens. It’s got individual cottages with a lot of beautiful grounds around them. It’s not apartment living or high rise. We just liked the feel of it. It feels like in a neighborhood rather than an old person’s home. Bernadette -- the staff who took us on the tour -- was very lovely, engaging, and very kind, and she is fun to be with. We really like Bernadette a lot. They took us to lunch, and we ate with the couple of the residents and we had a very good time and a very good meal. They have a swimming pool, organized games, and trips.

Provider Response

Maria121661050

Westminster Gardens was an extremely nice place. The staff was very nice, very accommodating, and very informative. The rooms were very sunny, nice, airy, and quite roomy. The food seemed very well balanced and tasty.

Provider Response

Rollin2

I visited Westminster Gardens. I liked that they have little cottages and that the place was clean and pretty nice. The staff was friendly and provided me with good information.

Provider Response

Recent Retiree

Westminster Gardens is a well-run, beautiful, healthy community in which to retire. It lies at the foot of the mountains, and is a former estate whose grounds now boast many trees and park in which to walk. The variety of residences and levels of care meet a variety of needs. Our cottage provides ample space for all our needs. We knew this before we moved in. But we could not have anticipated the delightful variety of residents who are now our neighbors, and the healthy sense of community that we now enjoy. There is a range of activities designed to promote healthy aging, including a tennis court, swimming pool, fitness center, and staff to advise on keeping or getting physically fit. There are concerts, social gatherings, and worship services. The staff is professionally competent and enjoys a good relationship with the residents. We are grateful to be here.

Provider Response

Marcia24

Westminster was great. They provide housing, individual houses, and multi-care. They have long term care. The cleanliness was great. The staff was caring and helpful.

Caring103791550

At Westminster Gardens, they have very nice apartments and lots of space. There are just many wonderful things about it, but it just generally feels a little drab. The dining area is more like a cafeteria-type of thing, so it looks a little drab. But other than that, as I say, the living part is wonderful. The staff seems very pleasant. I tried their food, and it was very accessible but nothing exciting.

Nancy104054450

A couple of months ago I did visit Westminster which I really liked. I thought it was fantastic, and I loved it, but I'm not making the decision. It has to be my mom's decision, and unfortunately she is not ready to do that. Their grounds were beautiful. It looks like you were out in a forest with walking paths and streams. It was like you were totally away from the city, and it was very beautiful. The cafeteria was great, and the food looked great. I went there while they were serving lunch. The food looked good, and it was a very nice area. They have everything from houses to where you needed more care, more of a building type atmosphere with rooms. The gal that took me through was wonderful. She showed me everything, and I was very impressed. Some of them were actually houses, and she even showed me some of those. They are like houses with garages. Another where they needed more care was more like separate living. If you walk down the hall, there will be separate living areas, and it seemed nice enough.

Ron34

My half-brother lived in Westminster Gardens. They have all different levels. You buy like a little condo all the way up to nursing care. It’s a bigger layout. Many of the same type of programs were available. The food is very similar to what you might have at home. It’s a lot more expensive.

Marti4

Westminster Gardens has full kitchens. They completely redo it for you to your specifications before you move in, with all new appliances, new carpet, and paint. You live independently in a ranch style home. You're not in a tower where there are elevators and other people living with you. Beautiful lawns and gardens, private patio, a lot of things. The staff is so friendly. The residents decide on all the activities, but they have lecturers coming in. They have films; they have tennis. They have different kinds of aerobic activities. They have a pool; they have a library. You can have one meal a day in their restaurant, very tasty. We've been to other places where the food is very bland, like nobody can salt and pepper it or spice it up. This food was just delicious. We're not ready to move in, but this is the place we've decided upon.

David79881850

Westminster Gardens was a very nice community. They had very nice rooms. They had sliding glass doors that would look out into the green area. This community seemed to be a more open concept than a closed-in concept. They had fairly extensive patio areas that looked out. The dining room was bright and cheerful. It seemed to serve the purpose of gathering a community together. They had an outside dining area for barbecuing that was nice for the warmer months. They also had an inside area that was cheerful with art works from some of the people who were around there. They had an extensive library. They also offered all sorts of activities. It was around Christmas time when I was there, so they were decorating the halls for Christmas. They had all sorts of pageants by the community. They had field trips. Overall, it was a nice place.