Question 1

What safety features or security measures does Citrus Pines Senior Living offer to assisted living residents?

Accepted Answer

All entrances and exits are equipped with an alarm system connected to a central monitor. On top of that, each resident is given a PERSONAL CALL BUTTON/System and staff's close monitoring.

Question 2

What transportation services does Citrus Pines Senior Living offer to assisted living residents?

Accepted Answer

Although we do not offer transportation services, our team of Social Workers are ready to assist in arranging transportation/ride for our residents.

Question 3

What programs or activities does Citrus Pines Senior Living offer to enrich residents' well-being?

Accepted Answer

Our home offers Music Therapy, Karaoke and Movie Nights, Board & Group Games, Gardening, Faith-enrichment Activities, Social Activities with volunteers, families and friends, and Pet Therapy.

Question 4

What places are near Citrus Pines Senior Living or within walking distance for assisted living residents to enjoy?

Accepted Answer

Our home is 5 to 10 minutes away from Community Parks and Shopping complexes. Our neighborhood is relatively safe for morning and afternoon walks. You will see lots of joggers, both young and senior, doing their morning or afternoon exercise.

Question 5

What makes the chef or dining program at Citrus Pines Senior Living exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

All of our staff were trained professionally to accommodate special diets such as Vegetarian, Renal, Mechanical, and Pureed. We also adhere to a strict policy of serving GOOD QUALITY FRESH FOODS ONLY and not to cut costs when it comes to our residents' food.

Question 6

How does Citrus Pines Senior Living keep residents' families informed about their loved ones?

Accepted Answer

Administrator and Owner contact Resident's family via phone and email right away as the need arises. We keep our social media accounts (Facebook & Instagram) updated and we post notices on them and on our website. We also arrange a Care Conference with the family twice a year and/or when there is a Change of Condition with the residents.

Question 7

What safety features or security measures does Citrus Pines Senior Living provide to protect residents who wander?

Accepted Answer

Our staff provides close monitoring at all times and all entrances and exits are equipped with an bell/alarm system connected to a central monitor. On top of that, each resident is given a PERSONAL CALL BUTTON/System.

Question 8

What common areas are available for independent living residents?

Accepted Answer

We have a Living Room/Common Area, Activity Area with a wide array of activities to choose from, a front courtyard, and an outdoor patio at the back as well.

Question 9

If Citrus Pines Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

We perform a Safety and Compatibility Evaluation before we accept pets. Once approved (with additional charges) residents with pets has our Front Porch and Rear Outdoor Patio available for them to enjoy.

Question 10

What ongoing training does the staff receive in dementia care?

Accepted Answer

Our staff are trained by Registered Nurses and Social Workers on a Skilled-Nursing level before they are allowed to provide care to our residents and we train them as long and as often as required by the governing governmental bureaus.

Question 11

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Prior to admission, we request documents from the facilities the residents was previously at. As for their health, we require a signed Physician's Report (LIC 602) and their social workers' assessments and their cognitive functioning assessment performed by a licensed psychologist. Administrator, Licensee conduct the pre-admission face to face cognitive function assessment (conducted by social workers and licensed nurses). On-going cognitive skills monitoring for any decline.

Question 12

Describe the overall population of assisted living residents at Citrus Pines Senior Living. What is their average age? What are their favorite things to do?

Accepted Answer

60+ years old. The residents' favorite things to do during their wake hours varies. Thus, our home patterns our activities depending on our residents' preferences.

Question 13

What ongoing senior care training does the staff receive?

Accepted Answer

Our staff are trained by Registered Nurses and Social Workers on a Skilled-Nursing level before they are allowed to provide care to our residents and we train them as often as required by the governmental bureaus.

Question 14

If Citrus Pines Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

We perform a Safety and Compatibility Evaluation before we accept small pets. Once approved (with additional charge), residents with pets has our Front Courtyard and Rear Outdoor Patio available where they can enjoy.

Question 15

What is the care staff-to-resident ratio at Citrus Pines Senior Living during daytime and nighttime hours?

Accepted Answer

At daytime (6 AM to 6 PM), our staff ration is 1 staff per 3 residents. At night, we have a Wake Staff ready to assist our residents' needs. Administrator and owner live on-site for 24 hr. support.

Question 16

Describe the overall population of independent living residents at Citrus Pines Senior Living. What is their average age? What are their favorite things to do?

Accepted Answer

60+ years old. The residents' favorite things to do during their wake hours varies. Thus, our home patterns our activities depending on our residents' preferences.

Question 17

What places are nearby for independent living residents to enjoy?

Accepted Answer

Our home is 5 to 10 minutes away from Community Parks, Senior Centers, Churches, Restaurants, Shopping Complexes,  (ex. Sunrise Mall, Roseville Mall, CostCo, Target, Walmart, etc.) , and Major Healthcare Facilities (Kaiser, Mercy San Juan, Sutter  etc.)

Question 18

What are some recent off-site events that the community activity director at Citrus Pines Senior Living has organized?

Accepted Answer

We work closely with the nearby Senior Centers and Volunteer Groups from various community resources.

Question 19

What transportation services does Citrus Pines Senior Living offer to independent living residents?

Accepted Answer

Although we do not offer transportation services, our team of Social Workers are ready to assist in arranging transportation/ride for our residents.

Question 20

What safety features or security measures does Citrus Pines Senior Living offer to independent living residents?

Accepted Answer

Our staff provides close monitoring at all times and all entrances and exits are equipped with a bell/alarm system connected to a central monitor. On top of that, each resident is given a PERSONAL CALL BUTTON/System.

Question 21

What makes the chef or dining program at Citrus Pines Senior Living exceptional? What kind of menu can independent living residents expect?

Accepted Answer

All of our staff were trained professionally to accommodate special diets such as Vegetarian, Renal, Mechanical, and Pureed. We change our menu frequently, we also have Themed Days (ex. Taco Tuesday, Asian Night, etc.) and we also adhere to a strict policy of serving FRESH FOODS ONLY and not to cut costs when it comes to our residents' nutrition.

Question 22

How many staffers are on duty in the daytime and overnight?

Accepted Answer

Two professionally-trained staff are on duty in the daytime, one wake staff at night. Administrator and Licensee lives on-site for 24/7 support as the need arises.

Question 23

Does Citrus Pines Senior Living work with an agency or registry to provide nursing and medical assistance as needed?

Accepted Answer

We collaborate only with trusted Home Health and Hospice agencies who have exemplary record and as what the resident's or their responsible parties preferred.

Question 24

What programs or activities does Citrus Pines Senior Living offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

Using our experience and professional training, our goal is to keep our residents with memory problems engaged or "busy" at all times. To achieve this, we have planned activities specially-designed for residents with dementia and/or memory issues. We partner with Alzheimer's Association for additional support and resources.

Question 25

What techniques does Citrus Pines Senior Living use to support memory care residents during mealtimes?

Accepted Answer

We offer just one food at a time instead of filling the plate or table with too many options. We are patient and give the resident enough time to finish the meal. We cut  the food into small pieces and make it soft enough to eat, which will help with chewing, swallowing, and digesting. We provide encouragement and reward accomplishments.

Question 26

How does Citrus Pines Senior Living keep residents' families informed about their loved ones' health?

Accepted Answer

Administrator and owner contact families, responsible parties by phone and email. We keep our social media accounts (Facebook & Instagram) updated and we post notices on them and on our website as well. We also arrange a Care Conference with the family twice a year and/or when there is a Change of Condition with the residents.

Question 27

Describe the neighborhood around Citrus Pines Senior Living. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

We are in a residential neighborhood surrounded by retirees, veterans, and other seniors as well.

Question 28

Is Citrus Pines Senior Living affiliated with a hospital if more care is needed?

Accepted Answer

None specific. We determine each residents' hospital of choice prior to admission.

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Frequently Asked Questions

What safety features or security measures does Citrus Pines Senior Living offer to assisted living residents?

What transportation services does Citrus Pines Senior Living offer to assisted living residents?

What programs or activities does Citrus Pines Senior Living offer to enrich residents' well-being?

What places are near Citrus Pines Senior Living or within walking distance for assisted living residents to enjoy?

What makes the chef or dining program at Citrus Pines Senior Living exceptional? What kind of menu can assisted living residents expect?

How does Citrus Pines Senior Living keep residents' families informed about their loved ones?

What safety features or security measures does Citrus Pines Senior Living provide to protect residents who wander?

What common areas are available for independent living residents?

If Citrus Pines Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

What ongoing training does the staff receive in dementia care?

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Describe the overall population of assisted living residents at Citrus Pines Senior Living. What is their average age? What are their favorite things to do?

What ongoing senior care training does the staff receive?

If Citrus Pines Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

What is the care staff-to-resident ratio at Citrus Pines Senior Living during daytime and nighttime hours?

Describe the overall population of independent living residents at Citrus Pines Senior Living. What is their average age? What are their favorite things to do?

What places are nearby for independent living residents to enjoy?

What are some recent off-site events that the community activity director at Citrus Pines Senior Living has organized?

What transportation services does Citrus Pines Senior Living offer to independent living residents?

What safety features or security measures does Citrus Pines Senior Living offer to independent living residents?

What makes the chef or dining program at Citrus Pines Senior Living exceptional? What kind of menu can independent living residents expect?

How many staffers are on duty in the daytime and overnight?

Does Citrus Pines Senior Living work with an agency or registry to provide nursing and medical assistance as needed?

What programs or activities does Citrus Pines Senior Living offer to keep residents engaged? How does the staff engage residents' long-term memories?

What techniques does Citrus Pines Senior Living use to support memory care residents during mealtimes?

How does Citrus Pines Senior Living keep residents' families informed about their loved ones' health?

Describe the neighborhood around Citrus Pines Senior Living. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Is Citrus Pines Senior Living affiliated with a hospital if more care is needed?

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