We visited Almond Heights twice. The girl who took us around missed the point of the visit, which was to give my mom confidence that she was going to have a life after moving in there. My mom wasnt really impressed, so overall our experience was not good, because there was no interaction with the residents. The food was awful.
Almond Heights Senior Living
Offers Assisted Living and Memory Care
12 Reviews
8685 Greenback Lane, Orangevale, CA 95662
Call
(800) 385-2527
Reviews of Almond Heights Senior Living
Assisted Living Reviews for Almond Heights Senior Living
January 25, 2019
I visited this facility
June 26, 2018
I visited this facility
Almond Heights was too expensive for the same provisions that I got where I stayed. The people were very friendly, the staff was very caring, and the building was well lit. It was like on top of a low hill, but I didn't like that the dining room was right in the entrance. It had a small lobby and the offices were just cramped together on the left side, and on the right side was the dining hall. We were going back and forth on if they could give us a good deal or a special, but they stood so firm. They refused to and when I finally decided to go to the other place, they called me and said they were willing to work with me, but they were too late. However, the staff was very informative, and very courteous. They had painting classes, yoga, theater, and morning exercises.
Provider Response
Hi Jessica, I'm Katie, I work at Milestone Retirement's support center. Thank you for taking the time to leave us a detailed review. I'm sorry to hear that you were met with some hesitancy when discussing price, and that you ultimately chose another community. I've shared your feedback with our Regional VP of Operations and Sr. VP of Sales for further investigation and coaching. If you have any other questions or concerns, please do not hesitate to reach out. Sincerely, Katie - Digital Marketing
March 25, 2018
I am a friend or relative of a current/past resident
This is a beautiful building and the people that work there are wonderful. My aunt lives there and she is very happy. Everyone is kind and loving. They treat my aunt like she was their own Grandmother. I love to visit. There are always fun things going on. I’ve eaten with my Aunt several times and the food is really good. I hope there is a place like this when it’s time for me to need a little help
November 27, 2017
I am a friend or relative of a current/past resident
This care unit does an outstanding job of caring for my wife. The caretakers care for residents as if they were their own family. They really care for you with love. God bless them all.
September 21, 2017
I visited this facility
Kind, warm team members greeted me and directed me to a beautiful courtyard where music was playing. Residents were involved, smiling and laughing. There were tables with great foods and drinks. My visit was a wonderful experience and I am looking forward to visiting again soon.
September 20, 2017
I am a friend or relative of a current/past resident
Beautiful building, wonderful caring staff! My grandma has lived here for nearly two years and we have had wonderful experiences since day one!
September 14, 2017
I visited this facility
Inquired about pricing and availability on the phone. The receptionist couldn't/wouldn't tell me anything, not even basic information. Immediately switched me to their marketing department who asked more questions than answered. I felt like I was buying a used car. She sounded like a kid and kept asking me to come tour even though I told her I was not from the area. I decided to tour when I came into the area only to have to wait for 30minutes while all if the directors were eating lunch together. I finally just left. Beautiful building but a little like a clown house.
Provider Response
Hi, I'm Katie, I work at Milestone Retirement's support center. First, I'm sorry to hear that you had a negative experience at Almond Heights. Your review has been shared with the community management team, the Regional Director of Sales & Marketing, the Sr. VP of Sales & Marketing, and Milestone Retirement's COO. We take online reviews seriously, so they are all going over the details you provided very closely. Thank you, Katie - Digital Marketing
September 08, 2017
I am a friend or relative of a current/past resident
As a family member of a resident at Almond Heights, I'm not sure we made the right decision. My mom says that most of the key leadership is no longer there and have been replaced by people who don't act like they care. Mom has a group of friends and one of them was told that she can leave when she wants! My mom's other complaint is that there are activities but not very many that are fun and entertaining. Mom is pretty independent, but her friend said she had to wait for almost an hour for someone to respond when she buzzed for help. When someone finally came, the girl said that two people had called off. This seems to happen a lot. No staff stability in the higher ups or the caregivers. Too bad the building is so pretty but the staff is bringing it down.
Provider Response
Hi, I'm Katie, I work at Milestone Retirement's support center. First, I'm very sorry to hear that your mother is having a negative experience at Almond Heights. We don't want any of our residents to feel like they aren't valued, and take feedback like this seriously. I've been in contact with the Almond Heights management team, The Regional Director of Sales, and the Sr. VP of Operations regarding your review. Thank you taking the time to submit detailed feedback. Sincerely, Katie - Digital Marketing
June 13, 2017
I am/was a resident of this facility
My husband and I came directly from Syracuse, NY and were the very first residents to move in. It was September 2015. There are many options for senior living in this area, but I'm so glad my daughter chose Almond Heights. I've loved it from the moment I walked in. Love everything about it and would never consider living anywhere else.
Provider Response
Thank you! We are so glad that you and your family chose Almond Heights. You have definitely helped make Almond Heights the great community it is today. We are so grateful to be part of your life!
June 13, 2017
I am/was a resident of this facility
Today it snowed in the mountains while we had perfect weather and enjoyed our outdoor concert and wonderful snacks prepared by our great chef. A good time was had by all. The music was excellent. And the staff attended to our every need. I'm lucky to be a resident of such a caring community. They really try to make us residents happy
Provider Response
Thank you! What a perfect description of our city. We are definitely lucky. We feel lucky to have you as a contributing resident of Almond Heights! The concerts have been so much fun for all of us. It's been a great opportunity to get the entire Almond Heights family together. Stay tuned! More fun entertainment heading our way!
May 15, 2017
I am/was a resident of this facility
I feel this place is amazing. Very friendly, family environment. We've lived here for over a year and the staff really tries to make us happy. Chef Karla tries hard to please everyone and is always open to suggestions by the residents.
Provider Response
Thank you for your kind words. The staff at Almond Heights does truly care and while we may not be perfect, our genuine goal is to make our residents and family members happy. And, we agree about - Chef Karla is a wonderful person! Thanks again!
April 07, 2017
I visited this facility
Dinners are very sad dried out over cooked chicken or dried out pork, or dried out beef. Cover it with tasteless gravy and maybe no one will notice. Hardly any activities and no bus trips. If your loved one lives there long don't expect the video chair excercises to help. Plug in the video and recede to the office no supervision and no leg work.
Keep looking you haven't found the place for your loved one yet.
Provider Response
Hi, I'm Katie, I work at Milestone Retirement's Support Center. First, I'm sorry to hear that you've been dissatisfied with Almond Heights dining and Lifestyle & Leisure program. I forwarded your review to our Director of Dining Services and National Director of Community Lifestyle for further investigation. Thank you for taking time to leave a review, Katie - Digital Marketing
Costs for Almond Heights Senior Living
Services and Amenities of Almond Heights Senior Living
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $4150/month
- Memory Care Starting At: $4750/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
- Pool
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Nurse On Staff: Yes
Activities
- Offsite Activities
Guest services
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 117
- Minimum Age: 65
- Pets: Yes
Licenses
- Licenses: RCFE
- State Licenses: 347005535
About Almond Heights Senior Living
Trust your future to the care experts at Almond Heights. Our senior living apartments in Orangevale, CA, are thoughtfully designed to accommodate the unique needs of our residents. Situated on beautifully landscaped grounds, our active senior community features quaint outdoor courtyards complete with garden walking paths and comfortable seating areas. Find serenity and embrace a new way of life, fully supported by our compassionate care professionals and our full range of services.
To help you find the support that will help you reach your goals, we offer a variety of care levels. Choose between Assisted Living, Connections for Living by MBK Memory Care, and short-term care services like Respite Care. Get in touch with our care team today to learn more about our available care levels. We look forward to introducing you to a new way of life at Almond Heights.
Residents can choose between our collection of beautifully appointed living spaces at Almond Heights. With studio, one, and two bedroom apartments available, our pet-friendly senior living community provides comfortable homes with thoughtful touches. Talk to our staff about your needs and we will help you determine the care level that works best for you.
Highlights of our accommodations include:
- Bright & Comfortable Living Spaces
- All Utilities Included Except Telephone
- MBKuisine Restaurant-Style Dining
- MBKonnection Enrichment Activities
- Emergency Alert System in Each Home
- Transportation Services Available 7 Days a Week
- Housekeeping & Laundry Services
- Pet-Friendly Community
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