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$2,900
The Hacienda at the Canyon
3900 N Sabino Canyon Rd, Tucson, AZ 85750
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Reviews of The Hacienda at the Canyon in Tucson, Arizona
4.25
(8 reviews)
Facility
4.7
Staff
4.4
Food
4.3
Activities
4.7
Value
4.0
John
5
|
January 30, 2024
I am/was a resident of this facility
As people grow older it is not uncommon for them to need some help and assistance with their lives. Living a continent away our sons expressed their concerns for us since they would not physically be in a position to help when needed. Thus, we have considered our move into the Hacienda at the Canyon to be a "Gift to our children." With its beautiful surroundings and caring environment it has given our entire family the Peace of Mind we felt we needed. John
Provider Response
What a nice compliment, John. Thank you. We are happy you consider your membership with us to be "A gift to your children." We certainly feel like your presence and contributions to our community are a gift to us!
Jack
5
|
August 12, 2023
I visited this facility
We toured The Hacienda at the Canyon. They have the capacity of an independent building, like a casita or a bungalow. We wanted a place that was not part of a complex. Even though it's got all the amenities, it's a separate building. We like the place very much. We are on a waiting list, so we intend to move there. The tour guide was very informative, very friendly, very nice to talk with, very personable, and knowledgeable. We had one meal there, and it was very good. It's a new place. It's modern. All the amenities are pretty much what you find anywhere. They've got all the graduated care facilities. They've got great décor and great ambiance. They have a gym and a pool. They have different activities for seniors. They have everything.
Provider Response
Thank you for taking the time to post a review after your visit, Jack. We're glad you started exploring options early so that you could join our wait list for a casita. We look forward to serving you when the time comes! Have a great day.
Lauren An
5
|
August 1, 2023
I am/was a resident of this facility
I have lived at Hacienda at the Canyon for 3 years. This home offers me peace of mind, an incredibly warm social life, fantastic food and more activities than I can possibly partake in. The additional benefit of on-site health care wasn't something I thought I would need but life being what it is, I did need it and got superior and immediate care. There is a welcoming, inclusive and supportive culture here. I would live anywhere else at this time of life.
Provider Response
Dear Lauren, we appreciate you taking the time to let others know about your experiences here. It is our pleasure to serve all our members. Our hardworking team always enjoys hearing favorable feedback. Have a great day!
DianaCeleste
5
|
March 22, 2023
I visited this facility
I toured Hacienda at the Canyon today and was very impressed with the buildings, the grounds and the programs offered to residents. I also ate at one of their restaurants and in addition to great food our server was thoughtful, professional and efficient. A great experience in total!
Provider Response
DianaCeleste, we thank you for taking the time to share your insightful review. We are glad that you had a great experience when you were here and hope you'll come again soon!
Jane
3
|
September 24, 2022
I visited this facility
I've been to The Hacienda at the Canyon. It was very, very large. I felt like I was in a hotel. It was a brief visit. I had dinner there and the food was fine. It was not memorable though. The apartments were very nice. I saw a two-bedroom apartment. I've seen the pool, but that's all. For me, it was just too big.
Provider Response
Dear Jane, Thank you for sharing your feedback. If you're looking for a more intimate setting, we suggest you explore our sister campus, The Hacienda at the River. You may find it a better match for your tastes. Thanks again.
Texas gal
5
|
July 22, 2022
I am a friend or relative of a current/past resident
My parents both lived at Hacienda at the Canyon during their last years. Mom was in memory care, and Dad was in assisted living. The staff was warm, caring, and knowledgeable about my parents' needs. The food was great, the rooms were lovely, and there were many activities for those who wanted to participate. It was the best place for my parents!
Provider Response
Most importantly, we want to offer our condolences to you and your family. Thank you for taking the time to provide feedback about your parents’ experience. We are honored and delighted to have earned your trust, as our team is dedicated to creating meaningful relationships and an environment for residents to thrive. We have shared your review with our team. Thank you again!
Anonymous as well
1
|
January 25, 2022
I am a friend or relative of a current/past resident
It's a nice facility, but EXTREMELY expensive. I don't know what the exorbitant membership fee is for. Staff are nice, but kind of cold. You don't get the warm, fuzzies with them. When you call and leave a message, they take a long time to return the call if they ever do. They are a bit unorganized for as expensive a place as it is. Information is not given accurately. One staff gives information and another staff gives different information.
Lynette
5
|
October 25, 2021
I visited this facility
The Hacienda at the Canyon is new. We saw independent only, and we were very socially distanced. We saw a meeting room and looked in the hallways through glass. We saw two apartments. The staff member was a very nice lady. That's where we'd go if Mom would agree to it. The biggest issue was the $50,000 entry fee. It's like joining a country club, but it's gorgeous. The other big piece that really caught my attention was it has an in-house medical clinic through TMC, which is one of the major hospitals here, and it's 24/7. Her doctors could even come from this clinic. It's staffed by nurse practitioners. I wouldn't even have to find her doctors if she came here. She could actually have her doctor through that and it would be in the facility. It's a real up and coming system. The room was smaller than where Mom is in currently. She's in a big two-bedroom, and when you cut down to a one-bedroom independent, it just cuts everywhere. The living room is smaller, but other than that, it's new, fresh, and beautiful. It had a roll-in shower, so there's no lip on the showers, and you can just roll right in. There's nothing you have to step over, so it's very safe in that regard. It had washer and dryer hookups. They had five restaurants, which were all huge. They had one main dining and four small different styles of food, just to give them variety. They made us a little baked bag, and it was delicious. We only saw independent, but they had assisted and memory care. They did not have skilled nursing. The staff was very lovely and very helpful. It's gorgeous, and it's nestled in the side of the mountains, and inside the courtyard areas it's all grass. The inner courtyards were very lush and green, and all the levels had a floor out to the ground level.
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About The Hacienda at the Canyon in Tucson, Arizona
The Hacienda at the Canyon, located in Tucson, AZ, is a senior living provider that offers a variety of care types including independent living, assisted living, memory care, and respite care. This community provides different types of living spaces such as villas, apartments, and semi-private apartments. Each living space comes with a range of amenities that may include full kitchens or kitchenettes, living rooms, dining areas, and even a den or study for added comfort and convenience.
In terms of community amenities, The Hacienda at the Canyon boasts a wide selection. Residents can enjoy the outdoors in common areas, take a dip in the swimming pool, or walk along the hiking areas. For those who have pets, this community is pet-friendly. Meals are provided, and residents have various dining options, including a restaurant on-site and room service. The community also offers a range of activities and programs, such as organized activities, yoga, group exercise, and health and wellness programs. Additional amenities include on-site parking, salon services, private garages, and entertainment programs, all contributing to a resort-style living experience.
Services at The Hacienda at the Canyon are designed to support the needs of its residents. Nurses are available on staff to assist with health care needs, and medication management services are provided. Transportation services make it easy for residents to go to appointments or outings. For those with specific dietary needs, special diets and dietary accommodations are available, with a chef and nutrition specialist on staff to ensure meals are healthy and satisfying. Housekeeping services maintain the cleanliness and upkeep of the living spaces, allowing residents to enjoy a comfortable and well-maintained environment.
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