We went to Brookdale Peoria, but that was too far from where we're going to live. It's great, we liked it, but it's too far. The staff was wonderful, very friendly, it was clean, they were nice with great amenities, and we looked at the food service. Everything was wonderful.
8989 West Greenbrian Drive, Peoria, AZ 85382
Call
(800) 385-2527
Reviews of Brookdale Peoria
Assisted Living Reviews for Brookdale Peoria
March 19, 2020
I visited this facility
April 28, 2019
I am a friend or relative of a current/past resident
Brookdale Peoria has been pretty good. The people are very warm and welcoming. They have games, regular Bingo, card games, a van that take them out to stores and restaurants, and group things. My mom complains about the food though.
May 08, 2018
I visited this facility
The rooms at Brookdale Peoria were beautiful. My mother and I went to the dining room for lunch. They have wonderful food. The chef came out and introduced himself. Other members of the community also came out. One woman even sat with us. There was a game room, a really big library, and there were women playing cards. They have movie nights and a lot of nice things. The staff is wonderful. The day that I went to take a tour with my mom was the coordinator's day off, but she actually came in to show us around. It's a lovely place. In fact, my mom is going to be staying there for respite.
October 31, 2017
I visited this facility
Brookdale was a pretty nice, smaller community, so it's a little bit cozy. They hadp lots of activities, watching group movies, and exercise. We were there for lunch, and the food was pretty good. The outside grounds were pretty nice, the staff seemed very positive, friendly and smiling, and they're pretty dedicated.
May 31, 2017
I am a friend or relative of a current/past resident
Brookdale Peoria is very nice. Mom has a 1-bedroom apartment with a little kitchenette and a bathroom. Mom loves the food there. They have a shuttle that takes them to shopping and doctors' appointments. They plan their activities for a month like bingo, games, and books. It had a patio on the inside with trees in there and birdhouses, so the residents can go out, sit in the sun, and watch the birds.
April 20, 2017
I am/was a resident of this facility
I was at Brookdale Peoria for three months. It was a nice place with good food, nice activities, and good care. They had a lot of music events, exercises, games, and puzzles. The rooms were very small. They had a nice courtyard, and the location had a lot of businesses in the area. The place was pretty well kept.
May 10, 2016
I am a friend or relative of a resident
My dad and I very much like Brookdale Peoria. It's a small community with a lot of activities for my dad to do. I like the staff because they've been there for many years and are caring and attentive. The food is really good, too. They have bingo, arts, games, go on field trips, and do family activities like family nights. Dad has a studio room that he's happy with and a great nurse and staff who take care of his medications. I like the director, too. If there's something wrong, they call the family right away. They have different levels of memory care. I would recommend them to others. The facility is very clean, and I like that they have a courtyard.
January 14, 2016
I visited this facility
Our visit at Brookdale Peoria was not good. I think my mom would have been one of the highest functioning people there, which I didn’t care for at all. The place was really small, yet there was one lady that needed help, but the staff was not coming. I didn’t like it at all.
Provider Response
We apologize that your visit to Brookdale Peoria did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.
May 24, 2015
I am a friend or relative of a resident
We placed my father in Brookdale Peoria. The environment is good. The staff is friendly and caring. He is in an apartment. It is clean, and for him it is big enough. It gives him enough room for what he needs to do. He plays bingo, and they have little exercises that they do.
August 29, 2014
I visited this facility
Sterling House of Peoria seemed like a nice place and the people were nice. I didn't see anything wrong with it, except for the room situation. They did not have any semi-private rooms available at that time. They had many things for people to do there and I think they were sufficient in terms of activities. I liked that they seemed to be well-coordinated in running their operation. It was clean and it seemed like they were well-staffed.
April 30, 2014
I am a friend or relative of a resident
Since my father has been a resident of Sterling House, he has come out of his "Hermit" stage and is socoalizing with others again. His level of care is excellent and he has become more outgoing.
April 30, 2014
I am a friend or relative of a resident
Not all caregivers are the same-some really do care, others just show up! Knowing your residents and being able to know their needs when they can't ask is special. Communication is important.
April 30, 2014
I am a friend or relative of a resident
The staff takes great care of my mom. It is a huge relief to have her in a place where we know she is safe and well cared for.
April 30, 2014
I am a friend or relative of a resident
My husband is watched and cared for at Sterling House. My Mom was there. My Aunt was there. And now my husband is there. I visit almost everyday and they embrace you and know who you are. They will help in any way possible. Very homey!
March 03, 2014
I am a friend or relative of resident
The staff are great- caring,personable,cheerful.They really try to keep residents safe, happy, healthy and occupied. The facility is very clean and virtually odor free. Pleasant homey touches. The food is good. Good portions. Snacks always available. Staff turnover is very low!
February 28, 2014
I visited this facility
I looked at Sterling House of Peoria for mom. I like this facility, but they have a high percentage of seriously Alzheimer's people. It's a locked down facility, but it didn’t seem one because it was nice, fresh, and open although they lock down the front door. I met the sales lady and she was very nice. She showed me everything; every room available. Their rooms were nice, but their closets were inadequate. I saw their activity area, but there was nothing going on.
December 26, 2013
I am a friend or relative of resident
On the surface the facility presented well. Many promises were made about the care that would be provided and it did not happen. The facility is not staffed to accommodate the needs of the current residents. The staff RN is not able to handle the patient load. When the RN was out on vacation/personal leave a replacement was not on site leaving a tremendous backlog of work. The facility has very poor communication with the family. Personal belongings are lost. This facility is NOT well suited for individuals needing daily assistance.
Provider Response
Thank you for taking the time to share your concerns about the Sterling House of Peoria. Please be assured that the safety and well-being of our residents is our first priority. The staff at Sterling House is committed to providing the highest-quality service and care for each resident every day. We hope you will call us at 877-400-5296 to discuss your concerns in detail.
February 05, 2013
I am a friend or relative of resident
My dad is currently at this facility. It is especially well-suited to memory care issues. They do a good job of treating my dad on a whole as a person who had an amazing life and is now losing his mental faculties. The facility is attractive and well maintained and the people are very nice. They have nice holiday parties and are welcoming to families. The only negative I have to say is due to staff changes, there are some things that can fall through the cracks like trying to coordinate a mobile dentist appointment for example. One family member should be in charge of the resident's care at all times to make sure medical and other needs are met. Of course, this would apply to any facility.
March 01, 2012
I visited this facility
We visited the Sterling House of Peoria assisted living facility while searching for a place for our parents to live in the Peoria region. The outside looked well maintained and the grounds spacious. Residents can also tend the garden.
The indoor foyer was fresh and bright with very nice decorations and furniture. All of the indoor rooms had plenty of fresh air and light. Each room was beautifully decorated and furnished. The facility can accommodate all levels of ambulation.
The colors throughout the building were soothing and comfortable.
Communal activity rooms were spacious, with comfortable furniture. The seniors can easily socialize, make crafts, play games, watch TV and films and participate in many other interesting activities.
Seniors can use the exercise room at any time and also go on daily walks or take aerobics and yoga classes regularly offered.
The residents go on many trips to visit the many local art galleries and museums, eat at casual and fine restaurants and enjoy the many cultural events offered in the region. The list of activities we saw included - sight seeing, art and musical events, seminars, local shopping, daily exercise, parties and other social gatherings.
The menus all had healthy food options for all kinds of diets. The food we saw looked and smelled delicious. Healthy snacks are offered all day and into the evening, as well as whenever residents request them. The dining room was quite nice, spacious and fresh.
The private rooms featured plenty of space in nicely decorated surroundings. All had natural light and fresh air with very comfortable furniture.
The residents looked like they enjoyed living here with caring and attentive staff.
Questions about Brookdale Peoria
What programs or activities does Brookdale Peoria offer to enrich residents' well-being?
We know that every resident has unique dreams and passions that continue to grow throughout life. That is why we work to create a place that goes well beyond physical support-to a socially connected community with opportunities to challenge the mind, lift the spirits, revitalize purpose and nurture the heart. We call this Optimum Life and believe it provides the ultimate in senior health & wellness. And, everyone can live one-regardless of challenges that may come with age. Our award winning, evidence-based programs provide a customized, integrated pallet of opportunities designed to support the pursuit of living well. At its foundation is the ability to maximize functional abilities. Our Brookdale B-Fit exercise program is designed with that as the goal. This cutting edge program encompasses the latest research & guidelines for seniors to provide a fun, holistic and stimulating exercise experience that we customize to accommodate the needs and challenges of each resident’s abilities.
What transportation services does Brookdale Peoria offer to assisted living residents?
Transport to and from doctor’s appointments, as well as trips to grocery stores, pharmacies, and planned activities.
What makes the chef or dining program at Brookdale Peoria exceptional? What kind of menu can assisted living residents expect?
A great meal is one of life’s simple pleasures. At Brookdale, we believe dining well is part of living well. You'll enjoy restaurant-style dining with chef-prepared meals in an elegant dining room. Each day features a three course meal with an appetizer, main course and dessert, along with a variety of menu options that changes daily. Brookdale's Culinary Arts Institute is a professional development program designed to enhance the food preparation and presentation skills of our dining and culinary arts team at our senior living facilities. To encourage socialization regardless of our seniors abilities, we support the needs of the residents through the assignment of resident care assistants if needed.
What safety features or security measures does Brookdale Peoria offer to assisted living residents?
We are a secured assisted living and all access doors are alarmed. This means we can take greater measures to keep our residents safe as well as support those with dementia.
How does Brookdale Peoria keep residents' families informed about their loved ones?
We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.
What ongoing senior care training does the staff receive?
Our staff is very involved in the day-to-day lives of our residents, with the aim of providing an enriching and caring experience for them. Each member of our staff is always willing to go above and beyond for residents. For our associates, this opportunity to serve others is more than a job — it’s a passion.
What safety features or security measures does Brookdale Peoria provide to protect residents who wander?
Brookdale Peoria is a secured community. All doors are alarmed.
Services and Amenities of Brookdale Peoria
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Special Dietary Menus, Private Dining Room, Restaurant Style Dining With Chef Prepared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
- Spa
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Medication Management
- Nurse On Staff: Available During Business Hours
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guests At Mealtime
- Overnight Guests
Languages
- English
- Spanish
General
- Minimum Age: 65
- Pets: Yes
Nurses
- Nurses Extra: Nurse On Call 24 Hours A Day
Types of care
- Walking Wheelchair Assistance
Licenses
- State Licenses: AL2054
About Brookdale Peoria
Brookdale Peoria provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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