Grand Court Mesa
262 E Brown Rd, Mesa, AZ 85201
Featured Review
4
|
February 15, 2021
My dad is all settled in Grand Court Mesa, and it's working out very well. He's been there for a few months now, and he's doing great there, so far. Everyone I've worked with has been extremely nice and helpful. The rooms are beautiful, and their facility is nice. Right now, he can't really use the amenities because they're on Coronavirus lockdown. They have a nice pool and a nice game room. They have some nice amenities there for the residents. Ordinarily, they have activities, but none of that is going on right now. Everybody is staying in their rooms because of Coronavirus. They have a couple of cases, and they're trying to prevent anything spreading. Right now, they don't have group activities going on because of that. When he first moved in and they were doing the regular menu, it was good. Right now, they're on a fixed menu that's being delivered to their rooms and they don't get to choose anymore, so he's complained a lot about that. He says he doesn't like everything that they choose. I think the only thing that I would detract from is that sometimes it's kind of hard to get a hold of people because they're busy. I've had a hard time getting a hold of a few folks, but that's been minor. He complains about the food because of the fixed menu that they have now because he doesn't like the things that are on it. But in general, the experience has been really good. It's very affordable for being as nice as it is.
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About Grand Court Mesa in Mesa, Arizona
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Reviews of Grand Court Mesa in Mesa, Arizona
3.6
(27 reviews)
Facility
5.0
Staff
5.0
Food
3.0
Value
5.0
Tamara
4
|
February 15, 2021
My dad is all settled in Grand Court Mesa, and it's working out very well. He's been there for a few months now, and he's doing great there, so far. Everyone I've worked with has been extremely nice and helpful. The rooms are beautiful, and their facility is nice. Right now, he can't really use the amenities because they're on Coronavirus lockdown. They have a nice pool and a nice game room. They have some nice amenities there for the residents. Ordinarily, they have activities, but none of that is going on right now. Everybody is staying in their rooms because of Coronavirus. They have a couple of cases, and they're trying to prevent anything spreading. Right now, they don't have group activities going on because of that. When he first moved in and they were doing the regular menu, it was good. Right now, they're on a fixed menu that's being delivered to their rooms and they don't get to choose anymore, so he's complained a lot about that. He says he doesn't like everything that they choose. I think the only thing that I would detract from is that sometimes it's kind of hard to get a hold of people because they're busy. I've had a hard time getting a hold of a few folks, but that's been minor. He complains about the food because of the fixed menu that they have now because he doesn't like the things that are on it. But in general, the experience has been really good. It's very affordable for being as nice as it is.
lf161656
3
|
May 31, 2017
We were supposed to go with Grand Court Mesa, but when they learned that my mom-in-law was a fall risk, they said they didn’t have the equipment to deal with her. It was a beautiful place, and it looked high-end, but they didn’t have the capability to handle all levels of care. The staff was very nice. The dining area seemed nice and clean.
kathleen144707
3
|
May 30, 2017
I liked Grand Court. It was nice, and the people were really great there. It's an older place. I thought the rooms were dark, but they were spacious. The price was really good. They were putting in new flooring. I noticed they were upgrading a lot of things, which was nice to see. One of the things that I wasn't thrilled about with was the vicinity. I wouldn't feel comfortable with my mom being at that place because she just drives around, and I didn't feel it's safe.
Ernest138783
5
|
March 29, 2017
Grand Court of Mesa was outstanding. The apartments were very nice. The staff was very professional and very knowledgeable. I really liked the place and was ready to move my cousin in. The price was OK, and they had a good variety of selections for food. I was very pleased with everything that was shown to me.
DT221048
4
|
March 28, 2017
Grand Court was our #1 choice if we had to make a move. You could stay in your apartment and still get more care if you needed it. We enjoyed lunch there. The one thing that my friend didn't like was that there was no washer & dryer in the units. The rooms were very nice. I liked it. They had an activities director, and if you wanted to do an activity that was not listed, they would work that out. There was an open space for playing games.
Judith103147
3
|
March 8, 2017
We chose to move my son to The Grand Court. He had a very nice room, but I think he could have a little more care. No one seems to check up on him like I thought they would, but other than that, the place is really nice. The staff seems to be very nice.
Christine554258
4
|
February 23, 2017
Grand Court Mesa was a very nice place, it was clean, and I had a very good first impression overall. The people were very friendly. We had a couple of residents tell us that they enjoyed living there and that whoever we were looking for would enjoy being there too, so I thought that was nice. They went out of their way to talk to us.
Jackie030624
4
|
February 7, 2017
Grand Court Mesa is very clean, and the spaces they have are very large -- the bathroom, the showers and the doorways. The accessibility is large and easy to access. The staff is very friendly, and we felt welcomed. My mom tried the food and said the food was excellent. They have 3-4 different activities every single day, and the ones that appeal to her were the craft, bingo, Rubik’s cube, and church services with communion.
Regina11
2
|
November 1, 2016
I was really disappointed with Grand Court. On the outside, they needed some repair work done, and I just felt that although the apartment I looked at was lovely, I didn’t see anything else that made me really want to live there, or maybe feel like at home. The lobby is not inviting, and I was completely turned off by it.
Glen475727
4
|
October 21, 2016
Grand Court Mesa was nice; we wanted to put Mom in there. They had one- and two-bedroom apartments. We saw a one-bedroom that was nice, clean, and organized. They had a game room upstairs, activities room, and a cafeteria. The staff was really great. They had one big dining room, which was nice.
Anna701605
5
|
October 4, 2016
Grand Court Mesa had pretty much everything, but it was only old people who were there and who were not participating. The people were very old, and I don’t feel that I fit that category yet. It has been a great experience. The staff had been excellent, and it’s very clean and very pleasant in every which way. It was just the location that was the problem, and I didn’t like the look of the old building from the outside.
Lori242457
5
|
July 11, 2016
My mom was at the Grand Court Mesa, and the place was very nice. Everyone there enjoyed it. My mom was in a one-bedroom apartment with her own kitchenette, which was very nice. The staff was nice to her and always helped her. Mom only participated in one activity, like a memory class. Their dining room was great. I ate there three to four times and really enjoyed it.
Gail821331
3
|
June 17, 2016
I went to Grand Court, but they didn’t have an opening, so it was wasted time. I didn’t like that it looked like a hotel. There were people with dogs going in and out. It was beautiful but very dark. It was well taken care of, everybody was very nice, and people looked very happy there.
Mark680382
1
|
June 17, 2016
We visited Grand Court of Mesa, and it’s a terrible place. It’s rundown and needs to be painted. The staff did not know we would come in for a visit, so they were not ready for our appointment. It’s just an older place, and I am not impressed by it.
Dean10
4
|
October 31, 2015
My parents are at Grand Court of Mesa. The rooms at Grand Court of Mesa were big. It's more like an apartment room and felt like a hotel suite. I know that they have activities that they have been participating in. They have an Oktoberfest, where they have barbecues. They also have knitting circle and different denominational religious meetings. There was some kind of a musical presentation that they were doing last night when I went there.
Betty113328450
5
|
September 17, 2015
I visited Grand Court of Mesa. It had one room open, but it was quite far away from the dining area. It would have been hard for my relative to get herself there. The dining room had small tables for 4 people. They had tablecloths and nice dishes. They had good meals three times a day. It was a very nice place.
Cmpm
5
|
May 31, 2015
This place has come along way with service and dining. I'm very pleased with the quality and choices on the menu.
Noble
1
|
January 6, 2015
I believe they try to run a nice facility; however, if you or your loved one is not able to live independently, you will be constantly frustrated by the services. Several residents with without heat in the past week when the temperatures outside were freezing; my friend's daughter is moving her mom in two days because, as she said this morning, "They just don't care." I believe they hire quality caregivers, but the workload must be impossible to me. For example, if a resident needs to be assisted to the bathroom, they could easily sit for 20 minutes without assistance (oops! too late!) There is a wonderful new chef and sharp servers, but it isn't uncommon for residents to wait 20 minutes for someone to take their order, ...then the wait time for the servers to bring the food. As my sister and I have said, they have the bells and whistles in place, but simply can't deliver the important services.
June18
5
|
September 11, 2014
Grand Court was very nice with a very nice room. I liked the food. They had a menu that you could choose from. We didn't see too many people, and we dealt with only one person. They had a card room, a therapy room, a library, and basically, they had all the same things as most other places. I know they had a pool. Everything was spic and span.
Robin34
5
|
July 30, 2014
The Grand Court of Mesa is fantastic. The food is fantastic, and everything is good. It is like a restaurant style; it's got a huge menu. My father's room is always clean. Anything that he needs, he just presses a button and they are there. Alarms are everywhere, but he also has an alert that he uses when he needs to go downstairs or move in the halls. He's got a two-bedroom apartment. I have nothing but great things to say about the facility. They put a flyer for the activities on each room in the morning, and they also post them in the elevators. The staff is very compassionate and caring. Compared to where he was at before, he is very happy. He can go in the living room and sit. He is not lying in bed 24/7. The place is clean. He is putting on some weight and looking better than he has.
taylor04
5
|
March 11, 2014
I just love this place, they have a wide range of age groups here late 50's , 60s, 70s, 80 and a few in their 90s. The food is great! Caregivers are sweethearts and i just love my apartment! The housekeepers do a great job each week cleaning, theres always something to do social wise. Pet friendly! They just did some remodeiling it looks great!
fallinstarzz58
1
|
October 7, 2013
This place is horrible!!!! my father in law was moved to a nursing home because of his health and he would not be coming back to this place well they took it upon themselves to go threw his stuff and take his things and throw his stuff away , we got there just in time to stop what they were doing ,we asked them for this box that had important papers in it they said that they couldn't find it , we saw where it went , they took it!!! Don't send your loved ones here !!!!1
abused
1
|
April 13, 2013
I cannot recommend this facility to anyone who needs assited living. They do not follow the care plan or respond to calls timely. When we were moving in another couple was moving out, said good luck getting any care. My sister fell 4 times in 4 weeks. A "care giver" threw a cup of orange juice across the room when she spilled it. She had a stroke and also could not move without help. She was left on the toliet ALONE for extended periods. We were not notified of her falls. She had a respitory problem that they did not address. We sent her to the ER. She was in the hospital for 8 days. Her last fall was the same day we took her to the ER. She has a HUGE bruise that covered her back and side. She had to spend 30 days in rehab after the hospital. We moved her out after only being there only 4 weeks. We also found that not many people had been there over 1 1/2 years. This facilty makes a good first impression, but is only suitable for independent living. The hospital reported Elder abuse and we have contacted health services
caring9545
5
|
March 29, 2013
We've visited several facilities around my home and we chose The Grand Court for my mother. It's all lovely there and the rooms are nice. It's an older facility and they're doing a little bit of remodeling. She likes the food and she's not a big eater, so that's a big thing to me. She's very happy there and it's what I like best about this facility. They have Bingo, movies, piano, singing, church services, arts, crafts; you name it and they pretty much have it.
Rico1
4
|
June 29, 2012
I always came away from the place feeling a little sad. It seemed the clients were just bored. The staff seemed nice enough, although a little rough at times. The staff also seemed cold to the clients at times. My grandmother really liked the place and that is what was most important to me.
Emmyrose
5
|
August 1, 2011
This facility has about 150 assisted living residents and 20 memory care residents. They have one- and two-bedroom apartments with kitchenettes. The rooms are good-sized. They do all their cooking in the dining room, and there are chefs to cook their food. The building is three stories and has laundry facilities on every floor. The facility takes them on outings, and they have activities like cards and exercises. They have barbecues for the residents. They have balconies for the residents and one courtyard with flowers. There's a formal dining room. They have a nurse there seven days a week. They have plenty of CNAs on duty every day, including two to three in the memory care facility. The staff is really good with the residents. They allow small pets in the facility, and they have a pool for the residents to exercise in. It's carpeted in places with marble and tile floors in other places.
leezee
3
|
June 13, 2011
Simple, yet, pleasing to the eye. My mother and I toured this facility as she is reaching an age where she worries about common things. Living alone, she's concerned about reaching me and my two sisters in the event something might happen to her. Along with several other assisted living facilities, my mother and I toured this one too. We both liked how as soon as we walked through the main entrance doors, a staff member greeted us. There did seem to be a lot of staff around but I had a hard time noticing other residents. Perhaps it was the time of day we visited, but the place was very quiet. Which is probably a plus to many people. Televisions are allowed because all rooms are cable ready but telephones are not. You can have a phone but you need to pay for this service yourself. The grounds were nice. Quiet. Green grass and some trees, but for the most part seemed very quiet. I did, however, notice a couple sitting beneath a gazebo, close together, holding hands. It made me sad, but not in a terrible way. They seemed happy with one another. Staff was intermittent.
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