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Featured Review
James
5
|
April 15, 2024
I went to Scottsdale Village Square. They were very, very detailed in the tour. It was pretty quick, but we got through a lot of information. And so, I think the big thing that they hit on was the activities. They had robust activities, which is important for my dad, just because with cognitive decline we want him engaged as much as possible. Scottsdale was also bring your own furniture. The one I looked at was a one-bedroom and we were waiting for a studio, so that's partially the reason why we didn't go to that one, because the only availability was a one-bedroom, which was more expensive obviously. The staff is very knowledgeable and very friendly. I asked a lot of questions and they answered all of them, and it was a pretty quick discussion, but overall they gave some really good information.
About Scottsdale Village Square in Scottsdale, Arizona
Scottsdale Village Square, situated at 2620 N 68th Street in Scottsdale, Arizona, offers Independent Living, Assisted Living, and Memory Care in a welcoming, resort-style senior living community. The mission here is to combine compassionate, personalized care with dignity and respect, allowing residents to balance independence with supportive services as their needs evolve. Residences include studio, one-bedroom, and two-bedroom apartments—all pet-friendly—with features like walk-in showers, hardwood or high-quality flooring, central heating and air, and high-speed internet. Shared spaces are designed for gathering and relaxation, featuring gardens, courtyards, a library, games and art rooms, multiple sitting areas, and beautiful outdoor common spaces. Residents are supported by 24/7 professional staff, including caregivers trained in memory care, with personalized care plans, assistance with activities of daily living, medication management, bathing, grooming, and so forth. The community emphasizes safety and comfort, especially for those in memory care, by providing secure wings, scheduled outings, and wellness-oriented programming. Amenities include elegant dining options with chef-prepared meals, scheduled transportation, beauty and barbershop services, fitness classes, daily and special-event social programming, library and media rooms, and scenic outdoor gardens for walking and relaxation. Nestled in a Scottsdale neighborhood that provides easy access to shopping, grocery stores, restaurants, and medical services, Scottsdale Village Square also offers the benefit of scenic desert landscaping and well-maintained grounds. It’s close to major highways, making commuting or visiting family convenient. To learn more about this provider’s license and review other available state reports, please visit: Arizona Department of Health Services Public Health Licensing
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Reviews of Scottsdale Village Square in Scottsdale, Arizona
4.3
(19 reviews)
Facility
4.2
Staff
4.7
Food
3.9
Activities
4.2
Value
4.1
Deborah
3
|
October 7, 2024
My mom moved to Scottsdale Village Square. I ate with my mom and the food was great. We're happy with that. They keep it clean. No complaints. The landscapers are there often and the grounds look nice. They clean my mother's place regularly, so no complaints. We had a lot of challenges in the beginning, but they have new management, and she's made some great changes. They're not super communicative. They don't get back to you about changes that they're making with your mother's drugs and stuff like that, but I think they've hired a new person, and that's going to change, too. My mom played bingo, and she went to all the entertainment. For the value, it's right where it should be. I think it's very reasonable.
Rhea12
3
|
August 24, 2024
I went and toured Scottsdale Village Square, A Pacifica Senior Living Community. Their dining area was fine, but the room was very, very small. It's an older place, but it was clean. The staff was very nice and very friendly.
Denise
3
|
August 5, 2024
I moved my Mom into Scottsdale Village Square in December of 2021. She was in the Assisted Living side for over two years. The med techs were very nice and caring and things were fine in the beginning. However, Pacifica took over shortly after my mom moved in and the turn over rate of the executive director and the nursing director and a few other top position was insane and still continues to this day. Back in April "They" moved my mom into memory care WITHOUT calling me or telling me. They didn not move her clothes, her purse was stolen and only one person there even apologized. The memory care side is NOT good. The caregivers and med techs are wonderful people but they are sooooo over-worked , they cannot handle all the tasks they have to do. The activities are minimal at best, the food by the time it reaches the memory care dining room is cold to start out Tried reaching out to corporate but they are almost impossible to get ahold of as well. I have since moved my mother out of this sad excuse for memory care facility and found another that is so much better and she is much happier. I gave it three stars because the Assisted side in okay but if you are looking for memory care, do not stop here.
James
5
|
April 15, 2024
I went to Scottsdale Village Square. They were very, very detailed in the tour. It was pretty quick, but we got through a lot of information. And so, I think the big thing that they hit on was the activities. They had robust activities, which is important for my dad, just because with cognitive decline we want him engaged as much as possible. Scottsdale was also bring your own furniture. The one I looked at was a one-bedroom and we were waiting for a studio, so that's partially the reason why we didn't go to that one, because the only availability was a one-bedroom, which was more expensive obviously. The staff is very knowledgeable and very friendly. I asked a lot of questions and they answered all of them, and it was a pretty quick discussion, but overall they gave some really good information.
Michael
5
|
January 25, 2024
My mom liked Scottsdale Village Square. It seemed more like a home where she could have her privacy and still be part of the community. It's two levels, but my mom was guaranteed the first level. It has elevators. The staff members were really nice. They had some problems, but they've revamped their old facility. They brought in a new person in charge, and you could tell that they put a nice operation together. The residents could choose from the menu. They do a lot of things. They had a calendar, and they did stuff, but it didn't seem quite as much as some of the other ones that I've been to.
Cheri
3
|
November 8, 2023
My brother is at Scottsdale Village Square, A Pacifica Senior Living Community. The grounds are very nice. His apartment is rather small, but it's adequate for his needs. He does have a shared area for the kitchen and a little table and chairs and things. So far, the staff seems pretty OK. They have changed the assisted living director and there's also a new nurse who handles the medical side of it, but they seem to be doing a good job. They have exercise classes, and they show movies. They have several things they do, but my brother chooses not to partake in any of those things. He is not a super social guy. They have a comedy act come in, and they have music people come in. They have several different options for things they can do. The dining area is very pretty. I think the food is pretty good. My brother is not crazy about it, but that's because he doesn't like healthy foods, he likes junk foods. Overall, I think it's OK there. It seems to be safe, but they charge for like every little thing. I would like to see my brother have more services, but we can't afford it. We need to have medication management and that's a big chunk every month. I realize they're a pretty reasonable place as far as finances are concerned, but it's taking it out of us because my brother doesn't have any money, so we're having to pay for most of it. They're short-staffed like every place. They need more staff there.
Provider Response
Charles
4
|
September 6, 2021
Scottsdale Village Square was nice and well laid out. It's an older facility, and they have some very nice updated parts of it. The rooms are old and kind of small, but everybody seemed very friendly. Their dining facility was awesome. Of course with COVID, we couldn't try anything and only the residents were allowed to eat there. They have facilities close by on hand where you can get medical care, both mental and physical. It looks like they had a lot of activities going on when we were there. There's crafts stuff, card games, and puzzles. They've got a decent sized swimming pool, which I wouldn't mind jumping into. My mom might need a higher level of care, which is also right there; you don't have to go into a new area. The person doing the tour worked her butt off and got my sister and I on a conference call, worked out the finances, and everything we needed to move in. They didn't try to hide anything and laid it all out right in front. The dining area was very nice, clean, large with lots of space. There's a lot of space between tables and big chandeliers. There's a little space off to the side where you can have entertainment when it's allowed. Everything was very clean and the grounds were nicely manicured, including the trees and bushes. Nothing was out of place.
Provider Response
Mr. Mike C.
5
|
February 10, 2021
We had a great experience with the assisted living program, that unfortunately transitioned into hospice care sooner that we were anticipating. The skill and compassion of care was terrific and made the difficult process a little easier to navigate. I would highly recommend SVS for anyone with a loved one that needs more care than you can provide at home. They educate and support you all along the way for a full spectrum of care. My father was very happy in his last few months and SVS was responsible for that.
Provider Response
ron sher
5
|
October 8, 2020
The staff smiles, informed, willing to go the extra mile for you. the staff under difficult situations are friendly. try to keep a positive outlook & don’t hesitate to go the extra mile. They do more than they’re job & actually talk to you! very important. easy to get around community. front desk is very supportive! even deliver packages to you when needed.
Provider Response
mawork
5
|
October 1, 2020
My mom has been a resident at Scottsdale Village Square for more than 5 years. I can't say enough good things about the staff who care for my mom. We are deeply appreciative of their care and support. We live in the area and have the chance to see the staff in action, and know many of them personally.
Provider Response
Remote Relative
5
|
September 30, 2020
The caregivers and management staff are caring, competent, and responsive. I specially like to single out Mr. Chupp, Ms. Turner, RN, and Ms. Byrum for all the help and support they have provided over the last two years. The facility is pleasant and well maintained. The green spaces and open areas are a most welcome benefit to the residents.
HalM
5
|
September 30, 2020
Mom was a resident at SVS since 2016 and was very happy there until her recent passing. She loved the staff who cared for her as if she were their own family. It was a great comfort for the family to know she was so well cared for. We visited often and had many family gatherings at SVS which was especially convenient when mom became more fragile. We are grateful for the loving staff that greatly enhanced mom's final few years.
Provider Response
Mosa
4
|
September 30, 2020
My scheduled FaceTime visits are always on time and the staff is great. So far my dad’s experience has been a good one.
4 M Weppie
5
|
September 29, 2020
My dad has been in the skilled nursing unit for almost 3 years. The care he gets is really good. The facility is clean and well maintained. I have enjoyed meals with him in the dining room. Before Covid I would take him for walks down the street to Burger King or Echo coffee. He enjoys just going outside for the fresh air.
Provider Response
szippay
5
|
September 29, 2020
The memory care staff are the best. Jeff and Kathy have been so sincere and compassionate. They will take time In their busy schedules to update me when I ask about my wife , since we’re not able to do in-person visits at this time. They have provided weekly FaceTime video visits which is comforting.
Provider Response
Pogoberg
4
|
September 29, 2020
My dad has been here for almost 2 years and he feels safe and well attended to for any of his needs. Kathy, the director of nursing is especially attentive to any and all issues that have arisen. Overall we are pleased with the level of care my dad receives at Scottsdale Village Square.
Provider Response
aperson1961
5
|
September 29, 2020
My dad has lived in the memory care area on the first floor for 1 year now. The best thing about this facility is that every single unit opens to the outdoors. On the first floor, that is a decent size open grassy area that he can walk around with flowering plants and caged parakeets (or maybe they are lovebirds). It really feels like an apartment so that residents feel independent. They provide all food, meds, cleaning, etc. if an ER visit is needed then tgey take care of that. They have nurse practitioners that visit the facility that will take care of their healthcare My dad is happy with everything so far. He seems to think the food is okay but I haven’t tried it so I’m not going to rate it They do have quite a few activities ... but reduced with Covid. They do a great job of keepIng families informed. My dad has fallen a few times Getting out of bed and they always call me right away. The staff is nice. They do take AZLTC which made it affordable for my dad.
Provider Response
Gregory Alan
5
|
September 29, 2020
The room my Dad resides in always smells good, even though he is incontinent. Staff members are responsible to request to arrange for a "zoom" visit with Dad, this is especially good during Covid restrictions. We would choose SVS again.
Provider Response
PNSEY
4
|
September 29, 2020
My father likes the assisted living facility overall. The most important issue that concerns him is the declining quality of the food service at SVS. He brings it up in our conversations almost every time we talk. There needs to be improvement in this area. He does like every other aspect of SVS and likes the staff with who he has contact.
Services and Amenities of Scottsdale Village Square in Scottsdale, Arizona
Aquatic Amenities
- Swimming Pool
- Hot Tub Spa
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Personal Care
- Meal Preparation
- Cooking services
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Financing & Payment Options
- All Inclusive Rent
- Rent And Care Fees
Dining
- Communal Dining
- Room Service
- Guest Meals
Guests
- Guest Parking
- Overnight Guests
Inside Amenities
- Computer Room
- Entertainment Venues
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Pets
- Pets
- No Cats
- No Small Dogs
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Hospice Care
- Pharmacy on-site
- Psychiatric Care
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
Transportation & Shopping
- General Transportation Services
Staff Training & Qualifications
- Staff trained in memory care
Additional Amenity Information
- Dining: Restaurant-style dining
- Special Comment: Preserve your independence in our outdoor apartment style community. Our family-owned campus offers a lush desert landscape with plenty of gathering areas for your enjoyment and relaxation.
- Licenses: Licensed
- State Licenses: AL10612C
State Licenses
State License: AL10612C
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
4.0
Costs for Scottsdale Village Square in Scottsdale, Arizona
Memory Care
$3,795
Starting Price
Assisted Living
$2,995
Starting Price
Independent Living
$2,700
Starting Price
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