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Eternal Spring of Gilbert

940 East Williams Field Road, Gilbert, AZ 85295

(800) 558-0653

Verified Partner

4.25

(4 reviews)

Offers Assisted Living and Memory Care

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Reviews of Eternal Spring of Gilbert in Gilbert, Arizona

4.25

(4 reviews)

  • Facility

    5.0

  • Staff

    4.5

  • Food

    3.7

  • Activities

    3.5

  • Value

    4.0

Mylan

2

August 3, 2021

I am a friend or relative of a current/past resident

Eternal Spring of Gilbert is a relatively new place, so it's very contemporary, and beautiful. However, the food is horrible, and my friend is having a really hard time with the food. There are also some caregivers that are very good, and there are some that aren't. We've had meetings with the director, and they said they would fix everything, but they haven't really fixed anything yet. They post menus on the wall by the elevators about what's going to be served for the various meals, but it's in such a small font that she can't read. So, we asked if they could have menus at the table. They would say that it's a good idea, but then they don't do it, so not all the residents know what's available. They'll also say that there's two or three dishes available, and then she'll pick one, but when someone else will get something that was never stated, that she really wanted, she can't have that anymore because she's already ordered. So, she is not happy there, and even though it's beautiful, it's just too expensive to move now. They have happy hours once a week, but she can't go to it because she's too ill, so she hasn't really participated in anything. They also don't publish the activities for the residents to know. There's a small little tent in the front of the building, and sometimes activities are going on there, but if you're just in your room, you don't know that the activities are going on. It's a beautiful and clean place, but I would not recommend them.

Provider Response

Hello Mylan, I am sorry you feel that way about our Community. We care deeply about our residents and take your concerns seriously. We have good news to share - thanks in part to your feedback, the menus posted at the entrance of the dining room have been enlarged with bolder print. Also, we have recently added two additional Chefs to our dining room team in order to provide the best dining experience that we possibly can. All Activity schedules are delivered to each Resident apartments and the calendars are sent via email to family members on a monthly basis. All events are held inside the Community with the exception of our last large Wild - Wild West event that was held both inside and outside. We had a petting zoo outside under our porte-cochere and the tent was for the valet parking. We want to thank you again for your honest feedback and hope that you are happy with these changes - and more positive changes to come! We would be more than happy to meet with you or your loved one to review any concerns that are still pending resolution. Please reach out. Marcia Turner Executive Director

Kevin

5

May 18, 2021

I am a friend or relative of a current/past resident

We were looking to move into the Gilbert area so that's why we chose Eternal Spring of Gilbert for my mom. We were having communication issues with them, and there were a lot of missed calls from each other, but we had finally got that all worked out. They changed personnel to make that happen and they added personnel to make the coverage better, which is good. I had one opportunity to physically bring in my mom's belongings and go into her room and it is quite nice. We have multiple types of visitations. Mainly, we go outside and tables are set up specifically for social distancing. You can only have one family at a time and it is regulated by appointment. We could also do video chats with my mom and we would do basically FaceTime. She now has an iPad so that we can do that routinely. We were very pleased with the facility, with the level of care, and the progression as well. My mom will eventually have to go into a memory care side of the facility there. We are hoping she doesn't have to but we're being very realistic about it. The food we had was tremendous, and it was very good. Of what we could see, the facility was very nice, very clean, and well kept. The carpet looked almost brand new, the courtyard was well groomed, and her room was immaculate and really nice. For what she is getting, we could not find that kind of care for the price point.

Provider Response

Kevin: Thank you so much! We truly appreciate your kind words. Your mother is a delightful woman and we are pleased that you selected our Community for her new home.

Greg

5

October 30, 2020

I am a friend or relative of a current/past resident

Eternal Spring of Gilbert was very responsive/upfront with my inquiries. They did everything they could to get my dad there safely and securely, they worked wonderfully. So they earned my respect from the start. I haven't been able to get into his room, but he likes it very well. The place is very new and clean. From what I've seen of it, and what he tells me, it's well-kept and nice. The staff members have been great. Because of COVID I haven't been inside, but my dad seems to like it just fine. They have a new activities director which changed things a bit, and it seems that she's trying everything she can to do activities safely.

Sandy Lewis

5

January 29, 2020

I am a friend or relative of a current/past resident

We moved my parents in to Eternal Spring after looking for 2 years. There was so many things that we looked for in an Assisted Living home for them. I can not stress enough how happy that my parents are and the relief that our family has. From the moment we entered, when we toured with our parents we were so impressed! The front lobby is so welcoming from the beautiful furnishings to the gorgeous staircase. As we continued our tour we saw the that they have 2 bistros, one on each floor, the home theatre, activities room, game room, library, private dining room available, hair salon and even a family kitchen. I love the idea of the family kitchen to be able to do cooking or baking with our mom. One of the important things we were looking for was a good memory care. We know that it is a very real option that we might need in the future. As with all the furnishings, it was inviting and comfortable. My dad said he felt like you were in your own living room. Their head chef is the best that I have seen. (When researching new assisted living options we would always visit over a meal time.) Residents will be eating 3 meals a day there and you want to make sure that the food is appetizing. The entire staff has an open door policy and always eager to listen to input from my parents or family. They have told us from the first day, “This is their home and we are guests in their home to assist them”. I just want the entire staff to know how much they are appreciated and the peace of mind that I personally have. Thank you, Sandy L.

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Costs for Eternal Spring of Gilbert in Gilbert, Arizona

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,080

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,180

Starting Price

Services and Amenities of Eternal Spring of Gilbert in Gilbert, Arizona

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • Companion Suites: We do offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

About Eternal Spring of Gilbert in Gilbert, Arizona

At Eternal Spring of Gilbert, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Gilbert area. Residents have many opportunities to participate in a variety of life-enriching activities and events designed to stimulate the mind, body, and soul. From cocktail-hour gatherings where you can learn about the nuances of a good Pinot Noir, to a discussion of the latest best seller in our Life-Long Learning series, to exploring new ways to stay healthy in a fitness class...expect the unexpected.

Eternal Spring of Gilbert includes a specially designed neighborhood to serve the special needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. With our Life Enrichment program, a Montessori-inspired philosophy for care, we create a specialized, life-enriching environment that affords each individual maximum self-expression. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs.

Our services are created to meet your needs:

  • Medication assistance and management
  • Regular assessment and service planning
  • Bathing, dressing, grooming, and other self-image enhancements
  • Mobility, Escorts and reminders
  • Dining and Social or activities assistance
  • Care coordination and other health care management assistance
  • Many communities offer care for special budget concerns including state-assistance programs for assisted living

Memory Care has a special meaning here. We understand how dealing with Alzheimer’s Disease or other related forms of dementia may be very distressing. At our communities, we look forward to creating a bond and friendship with each resident, their loved ones and other healthcare partners to craft a program that benefits each resident. Our communities are specifically designed to nurture activity, exercise, dining, and restful opportunities, as well as engaging and purpose, filled activities that stimulate personal abilities.

Montessori-Inspired methods are utilized at each of our communities. This engaging and individualized life enrichment programming is our signature. Residents are encouraged to do what they are able, historical knowledge is celebrated and acknowledged and new abilities are recognized and utilized. If you are seeking a positive approach where residents are doing more than you would expect, where residents find a sense of belonging and meaning and where loved ones are happy to visit, then you may have just found the right place!

Our biography boards or memory boxes describe the rich life history of each resident. Further, these assist our residents to recognize where their apartment home is and allow for more independence. Our exceptional team members are also able to gain more appreciation of what each resident is capable of, what likes and dislike are and how to bring more joy to their lives.

Thank you for your interest at Eternal Spring of Gilbert. Please give us a call to schedule a free tour.

Map of Eternal Spring of Gilbert

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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