Brookdale Central Chandler

Offers Assisted Living and Memory Care

19 Reviews

2012, 2013

1919 W. Carla Vista Dr.

Chandler

85224

Brookdale Central Chandler

https://d13iq96prksfh0.cloudfront.net/cdn/photos/238035/730x450%23.jpeg

3.6 19

Todd 2022-10-05 I liked Brookdale Central Chandler a lot. The rooms were nice. The price was quite a bit higher though than everybody else. Everything was awesome. The lady that gave me the tour was Mary, and she was extremely nice and I had very good talks with her. I wasn't sure why they would be so much pricier than anybody else. They don't have like pools or tennis courts or anything like that. It's just apartments. There was a central courtyard. As far as the assisted living, it was kind of in a separate building on the campus there. There's nothing wrong with it, but I don't want to go somewhere as far out as Chandler. I like to keep somewhere a little bit closer to Mesa. It was very nice. I loved the layout and the fact that it was a single floor. That would be the best thing for someone like my dad. I visited this facility

5 5 1

Tammy 2022-03-16 Brookdale Central Chandler was very nice and very clean. The staff was very friendly and very knowledgeable and they had a lot of great activities and great food menu choices. They could bring their own furniture to make it feel like home when they live there. The dining area was nice, open, spacious, and very welcoming. The room was cozy, nice, spacious, and very personalized with a very large bath. They had a salon so that they wouldn't have to go offsite to get their hair done, they did both men's and women's hair. I visited this facility

5 5 1

Stephanie 2022-03-02 I went to see Brookdale Central Chandler assisted living. It's very hospitable and safe. It just felt safe because of the way the courtyard was set up and the office, it was like a square. The way it was set up from the entrance to the back of the property on all four sides. It was a single-level building so to me, it felt safe. My mom likes to be on the second or third floor though because she feels safer on a different floor, not on the regular floor. She doesn't feel safe there. The apartment we saw was clean. I wouldn't say spacious because the rooms are not that big. There was no kitchenette. They just had it set up for people that were not as mobile and my mom is still mobile. She's still independent where she can get in and out though she still needs assistance. If she's not mobile anymore, I thought that would be a good fit but she's not there yet. The staff was very nice, very informative, and very open. She was very willing to help my mom. She made us feel like if it was not a good fit for mom, there might be other places for her and she just wanted my mom to be comfortable. She did not make her feel like that was the only option she had and she was very considerate of my mom. I didn't try the food, but I did see the dining room and it's beautiful and spacious. It was just set up very elegantly. I saw the menu and it looked good. Mom liked the menus and they had at least two different choices for their meals. I visited this facility

5 5 1

ChrissyA 2021-01-22 Lovely facility! My husband is in need of care, and I was really impressed with Traci H, who took great care of us from the start! She was kind enough to lead us on a virtual tour, knew every residents name and showcased all of the amenities available to residents. The facility was bright, clean and cheery! Covid has really inhibited the staff's ability to provide activities and events for the residents, but they go out of their way to engage residents. The outside grounds are beautiful as well. We are very much looking forward to my husband becoming a resident of Brookdale Chandler. I visited this facility

5 5 1

Gigidog 2020-10-27 very impressed with the Sales Manager, Traci and Ben the nurse who did the interview for my Mom. We are excited to have my Mom at Brookdale when she is approved for ALTC. I visited this facility

5 5 1

Danielle 2019-04-15 Brookdale Central Chandler was very much like a hospital. The rooms were small, shared, and they accept assisted living. The rooms were very small especially for 2 people to share. The dining area was small, too. The facility looked liked it need to be refreshed, but they dont have funding for that. I visited this facility

5 2 1

Pam 2017-11-29 My mother is in Brookdale Central Chandler. They've been operating for two years but they can't keep staff members. Everybody has only been there for two to three months. They're having a hard time finding their niche, so until they do, we'll have to move Mom to a safer place. However, it's a very pretty place, that's why we chose them in the first place. They have a game room for the residents that they can get up and go to themselves. Otherwise, they don't have an activities director for the Alzheimer's unit. There are two people to a room. They have a med-tech distributing meds who's neither certified nor an RN, and I think that's wrong. I am a friend or relative of a current/past resident

5 3 1

Chchch1 2017-11-25 I am working to get my live one out of here . My comment is on the assisted living not memory care. It has an institutional feel and the impression is it is a warehouse for the elderly. The residents do not seem groomed appropriately and most important there is a sad look in their faces. The staff is chronically understaffed, it is almost impossible to get a phone call in to your love one. They usually do not have an activity director or someone who is liscened to drive the bus, so the residents do not have transportation. Brookdale facilities have a good reputation, but it would seem that the reputation is not derived from this facility. I am a friend or relative of a current/past resident

5 2 1

ConcernedinChandler 2017-06-08 I would not take a loved one here. My experience with my Mother has been horrific. The high turn over, the med techs are hired through a temp service. Night staff is lazy, no activities for the residents on memory care side. Ive given plenty of time and it continues to get worse. they just had bedbugs. food portions are very small and looks like left overs from assisted living side. Management is very rarely there or when I need to address an issue they are in a meeting, conference call. Medical files are either somewhere here or back there or we're behind on filing. the in house doctor prescribed schitzo med without advising family members I am a friend or relative of a current/past resident

5 1 1

AZMom2000 2017-02-09 Do not put anyone you love in this facility. It is absolutely awful. The staff has gone steadily down hill over the years. The food is mediocre at best. Expect bed sores, bed bugs, very long wait times when you call for help - imagine walking in to visit someone and a stranger is calling to you to help them because they've fallen, pressed their button and no one is coming. I actually pressed my grandmother's button one time and waited 40 minutes for someone to show up. Just awful. All I can figure is a combination of bad management and high turnover results in a sub-standard living facility. My advice is to go anywhere but here. I am a friend or relative of a current/past resident

5 1 1

Sue121450550 2016-03-13 My mother is in Brookdale Central Chandler. Their caregivers are very friendly, and caring to the residents. They are in the process of doing some updating, and remodeling. So, it is not pristine yet, but they are working on that. They seem to be very organized. She is in a semi-private room. It is nice. It has a good size closet, pretty nice bathroom, and shower. They have a lot of activities. Unfortunately, because she is confused and blind, there isn’t much that she can participate in. The caring attitude of the actual caregivers impresses me most. I guess the food is pretty good. I am a friend or relative of a resident

5 4 1

Visitor37 2015-12-29 My father doesn't like it at Brookdale Central Chandler. We're thinking about moving him because we're not happy. The room is just OK, nothing special. The food is fine. I am a friend or relative of a resident

5 1 1

Caring113877350 2015-09-28 I did visit Brookdale Central Chandler. The people there were great, and what they offer is wonderful, but the place needed more attention. It looks worn out and not clean. I looked at an apartment, and it was sufficient. I saw some activities when I went there, but they offer quite a bit of activities. I visited this facility

5 3 1

JJen 2013-11-25 This is a great facility. Kelly and Angie are always willing to help. I am a friend or relative of resident

5 5 1

Carol40 2013-06-29 My mom moved in just this May. Everything was very nice. The staff was wonderful, very helpful, and very supportive. My mother to this day has no complaints, so it's been great. She says the food is okay. I visited this facility

5 5 1

Diana12 2013-06-18 It looked good and clean, but it was outdated and had dark tone in it. It also had an old fashion smell. They should improve on their furniture and put something to brighten it up. I visited this facility

5 3 1

kuzopt 2012-01-25 Nice, clean facility, plenty of friendly staff helping in what is a difficult situation I visited this facility

5 4 1

Melinda 2022-06-30 I toured Brookdale Central Chandler. It's like assisted living and then they have memory care attached to it. They were pricey. You have to have a lot of money to stay there. What I like best about the place is that the facility is really beautiful, and they have nice paths that everybody can walk on. In the assisted living part, it looks like you could have a little more if you pay a lot like you could have bigger rooms. But the studio apartment, where there's one single bed and one chair in there, would only fit a TV and that's it. I don't even see where you could put a dresser in there, so it was that small. The staff was very open and thorough about everything. She would tell me like every time they if they need to get medication, that's $500 more, and if meals were brought to them, that's $500 more. Everything was like $500 more if you add them to the price of the room. By the time we were done, I think we were up to like $7000 a month, and I'm like, 'What?' They had a lot more amenities at that place because their assisted living was next door. They offered more classes and they also had classes where they could teach people with memory care how to do things easier and better for themselves. It seemed like they had more amenities going on, they had more staff, and it was a larger place. However, the rooms were super small. The facilities were very clean and very nice just super small. I visited this facility

5 4 1

Eric1 2012-01-04 I have visited many memory care facilities and it was by far the best choice for my mother. The director of the memory care really cares about the residents. She has activities and programs that keep the residents involved and active. I could tell a difference from my first visit. The administration was superb. They worked hard with me to achieve placement of my mother. I am very grateful to all of them. Definately five star all the way around. I visited this facility

5 5 1

1919 W. Carla Vista Dr., Chandler, AZ 85224

Call (800) 385-2527

2012, 2013

Brookdale Central Chandler (800) 385-2527

View Photos

Get cost information

Contact for Costs

Find out availability

Schedule a Tour

Ask about payment options

Get Options

Reviews of Brookdale Central Chandler

19 Reviews Write a review

Food

(4 Reviews)

Staff

(9 Reviews)

Facility

(9 Reviews)

Activities

(2 Reviews)

Value

(1 Review)

Assisted Living Reviews for Brookdale Central Chandler

October 05, 2022

By Todd

I visited this facility

I liked Brookdale Central Chandler a lot. The rooms were nice. The price was quite a bit higher though than everybody else. Everything was awesome. The lady that gave me the tour was Mary, and she was extremely nice and I had very good talks with her. I wasn't sure why they would be so much pricier than anybody else. They don't have like pools or tennis courts or anything like that. It's just apartments. There was a central courtyard. As far as the assisted living, it was kind of in a separate building on the campus there. There's nothing wrong with it, but I don't want to go somewhere as far out as Chandler. I like to keep somewhere a little bit closer to Mesa. It was very nice. I loved the layout and the fact that it was a single floor. That would be the best thing for someone like my dad.

March 16, 2022

By Tammy

I visited this facility

Brookdale Central Chandler was very nice and very clean. The staff was very friendly and very knowledgeable and they had a lot of great activities and great food menu choices. They could bring their own furniture to make it feel like home when they live there. The dining area was nice, open, spacious, and very welcoming. The room was cozy, nice, spacious, and very personalized with a very large bath. They had a salon so that they wouldn't have to go offsite to get their hair done, they did both men's and women's hair.

March 02, 2022

By Stephanie

I visited this facility

I went to see Brookdale Central Chandler assisted living. It's very hospitable and safe. It just felt safe because of the way the courtyard was set up and the office, it was like a square. The way it was set up from the entrance to the back of the property on all four sides. It was a single-level building so to me, it felt safe. My mom likes to be on the second or third floor though because she feels safer on a different floor, not on the regular floor. She doesn't feel safe there. The apartment we saw was clean. I wouldn't say spacious because the rooms are not that big. There was no kitchenette. They just had it set up for people that were not as mobile and my mom is still mobile. She's still independent where she can get in and out though she still needs assistance. If she's not mobile anymore, I thought that would be a good fit but she's not there yet. The staff was very nice, very informative, and very open. She was very willing to help my mom. She made us feel like if it was not a good fit for mom, there might be other places for her and she just wanted my mom to be comfortable. She did not make her feel like that was the only option she had and she was very considerate of my mom. I didn't try the food, but I did see the dining room and it's beautiful and spacious. It was just set up very elegantly. I saw the menu and it looked good. Mom liked the menus and they had at least two different choices for their meals.

January 22, 2021

By ChrissyA

I visited this facility

Lovely facility! My husband is in need of care, and I was really impressed with Traci H, who took great care of us from the start! She was kind enough to lead us on a virtual tour, knew every residents name and showcased all of the amenities available to residents. The facility was bright, clean and cheery! Covid has really inhibited the staff's ability to provide activities and events for the residents, but they go out of their way to engage residents. The outside grounds are beautiful as well. We are very much looking forward to my husband becoming a resident of Brookdale Chandler.

October 27, 2020

By Gigidog

I visited this facility

very impressed with the Sales Manager, Traci and Ben the nurse who did the interview for my Mom. We are excited to have my Mom at Brookdale when she is approved for ALTC.

April 15, 2019

By Danielle

I visited this facility

Brookdale Central Chandler was very much like a hospital. The rooms were small, shared, and they accept assisted living. The rooms were very small especially for 2 people to share. The dining area was small, too. The facility looked liked it need to be refreshed, but they dont have funding for that.

Provider Response

Thank you for taking the time to visit and provide feedback. We wish to assure you our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team.

November 29, 2017

By Pam

I am a friend or relative of a current/past resident

My mother is in Brookdale Central Chandler. They've been operating for two years but they can't keep staff members. Everybody has only been there for two to three months. They're having a hard time finding their niche, so until they do, we'll have to move Mom to a safer place. However, it's a very pretty place, that's why we chose them in the first place. They have a game room for the residents that they can get up and go to themselves. Otherwise, they don't have an activities director for the Alzheimer's unit. There are two people to a room. They have a med-tech distributing meds who's neither certified nor an RN, and I think that's wrong.

November 25, 2017

By Chchch1

I am a friend or relative of a current/past resident

I am working to get my live one out of here . My comment is on the assisted living not memory care. It has an institutional feel and the impression is it is a warehouse for the elderly. The residents do not seem groomed appropriately and most important there is a sad look in their faces. The staff is chronically understaffed, it is almost impossible to get a phone call in to your love one. They usually do not have an activity director or someone who is liscened to drive the bus, so the residents do not have transportation. Brookdale facilities have a good reputation, but it would seem that the reputation is not derived from this facility.

Provider Response

We are sorry to hear we are not meeting your expectations. We are committed to providing the highest-quality service and care for each resident and hope you will call our Resident and Family Connection Team at 877-400-5296 to discuss your concerns.

June 08, 2017

By ConcernedinChandler

I am a friend or relative of a current/past resident

I would not take a loved one here. My experience with my Mother has been horrific. The high turn over, the med techs are hired through a temp service. Night staff is lazy, no activities for the residents on memory care side. Ive given plenty of time and it continues to get worse. they just had bedbugs. food portions are very small and looks like left overs from assisted living side. Management is very rarely there or when I need to address an issue they are in a meeting, conference call. Medical files are either somewhere here or back there or we're behind on filing. the in house doctor prescribed schitzo med without advising family members

Provider Response

We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.

February 09, 2017

By AZMom2000

I am a friend or relative of a current/past resident

Do not put anyone you love in this facility. It is absolutely awful. The staff has gone steadily down hill over the years. The food is mediocre at best. Expect bed sores, bed bugs, very long wait times when you call for help - imagine walking in to visit someone and a stranger is calling to you to help them because they've fallen, pressed their button and no one is coming. I actually pressed my grandmother's button one time and waited 40 minutes for someone to show up. Just awful. All I can figure is a combination of bad management and high turnover results in a sub-standard living facility. My advice is to go anywhere but here.

Provider Response

We appreciate you taking the time to share your feedback. We are committed to quality service and care and will review your feedback with our management team.

March 13, 2016

By Sue121450550

I am a friend or relative of a resident

My mother is in Brookdale Central Chandler. Their caregivers are very friendly, and caring to the residents. They are in the process of doing some updating, and remodeling. So, it is not pristine yet, but they are working on that. They seem to be very organized. She is in a semi-private room. It is nice. It has a good size closet, pretty nice bathroom, and shower. They have a lot of activities. Unfortunately, because she is confused and blind, there isn’t much that she can participate in. The caring attitude of the actual caregivers impresses me most. I guess the food is pretty good.

December 29, 2015

By Visitor37

I am a friend or relative of a resident

My father doesn't like it at Brookdale Central Chandler. We're thinking about moving him because we're not happy. The room is just OK, nothing special. The food is fine.

Provider Response

We are sorry to hear that your experience with us is not meeting you and your loved one’s expectations. We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.

September 28, 2015

By Caring113877350

I visited this facility

I did visit Brookdale Central Chandler. The people there were great, and what they offer is wonderful, but the place needed more attention. It looks worn out and not clean. I looked at an apartment, and it was sufficient. I saw some activities when I went there, but they offer quite a bit of activities.

November 25, 2013

By JJen

I am a friend or relative of resident

This is a great facility. Kelly and Angie are always willing to help.

June 29, 2013

By Carol40

I visited this facility

My mom moved in just this May. Everything was very nice. The staff was wonderful, very helpful, and very supportive. My mother to this day has no complaints, so it's been great. She says the food is okay.

June 18, 2013

By Diana12

I visited this facility

It looked good and clean, but it was outdated and had dark tone in it. It also had an old fashion smell. They should improve on their furniture and put something to brighten it up.

January 25, 2012

By kuzopt

I visited this facility

Nice, clean facility, plenty of friendly staff helping in what is a difficult situation

See all Assisted Living reviews (17)

Memory Care Reviews for Brookdale Central Chandler

June 30, 2022

By Melinda

I visited this facility

I toured Brookdale Central Chandler. It's like assisted living and then they have memory care attached to it. They were pricey. You have to have a lot of money to stay there. What I like best about the place is that the facility is really beautiful, and they have nice paths that everybody can walk on. In the assisted living part, it looks like you could have a little more if you pay a lot like you could have bigger rooms. But the studio apartment, where there's one single bed and one chair in there, would only fit a TV and that's it. I don't even see where you could put a dresser in there, so it was that small. The staff was very open and thorough about everything. She would tell me like every time they if they need to get medication, that's $500 more, and if meals were brought to them, that's $500 more. Everything was like $500 more if you add them to the price of the room. By the time we were done, I think we were up to like $7000 a month, and I'm like, 'What?' They had a lot more amenities at that place because their assisted living was next door. They offered more classes and they also had classes where they could teach people with memory care how to do things easier and better for themselves. It seemed like they had more amenities going on, they had more staff, and it was a larger place. However, the rooms were super small. The facilities were very clean and very nice just super small.

January 04, 2012

By Eric1

I visited this facility

I have visited many memory care facilities and it was by far the best choice for my mother. The director of the memory care really cares about the residents. She has activities and programs that keep the residents involved and active. I could tell a difference from my first visit. The administration was superb. They worked hard with me to achieve placement of my mother. I am very grateful to all of them. Definately five star all the way around.

Get Costs

Costs for Brookdale Central Chandler

Cost of Assisted Living

Starting Price

Click to unlock price

Cost of Memory Care

Starting Price

Click to unlock price

Photos of Brookdale Central Chandler

Get Costs

Services and Amenities of Brookdale Central Chandler

Room and housing options

Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Garden And Patio
Resident Parking
Security Gate

Cleaning services

Housekeeping

Health services

Medication Management

Languages

English

General

Minimum Age: 65
Pets: Yes

Licenses

State Licenses: AL3331

Costs

Assisted Living Starting At: $3350/month

Memory Care Starting At: $5120/month

Get Costs

About Brookdale Central Chandler

Brookdale Central Chandler offers a homelike setting and cheerful smiles from the professional staff who greet you every day. Each senior gets the assistance they need while respecting their independence. The restaurant-style dining experience, activities and beautiful setting combine to create a wonderful living environment every day. Home-style meals and daily activities add to each resident's experience. Through special events, activities, clubs and ongoing cultural enrichment programs, The community offers unlimited opportunities for the residents to get to know each other. Brookdale Central Chandler is the perfect place for seniors who want their independence while still having assistance with medication management or dining assistance if needed.

Brookdale Central Chandler

Reviews of Brookdale Central Chandler

Assisted Living Reviews for Brookdale Central Chandler

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a resident

I am a friend or relative of a resident

I visited this facility

I am a friend or relative of resident

I visited this facility

I visited this facility

I visited this facility

Memory Care Reviews for Brookdale Central Chandler

I visited this facility

I visited this facility

Costs for Brookdale Central Chandler

Photos of Brookdale Central Chandler

Services and Amenities of Brookdale Central Chandler

Room and housing options

Dining options

Features

Cleaning services

Health services

Languages

General

Licenses

Costs

About Brookdale Central Chandler

Map of Brookdale Central Chandler

Senior Living Communities near Maricopa County, AZ

Senior Living Communities near Chandler, AZ

Other Senior Care in Chandler, AZ

More Senior Care near Chandler, AZ

Helpful Articles

Get Costs