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Brookdale Central Chandler

1919 W. Carla Vista Dr., Chandler, AZ 85224

(855) 798-2040

Verified Partner

3.7

(24 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2012, 2013

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Costs for Brookdale Central Chandler in Chandler, Arizona

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,685

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,712

Starting Price

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Reviews of Brookdale Central Chandler in Chandler, Arizona

3.7

(24 reviews)

  • Facility

    4.2

  • Staff

    4.5

  • Food

    3.6

  • Activities

    2.3

  • Value

    4.0

Top rated on Caring.com

2012, 2013

Michael

3

January 25, 2024

I visited this facility

I went to look at Brookdale Central Chandler. The staff seemed nice. The building seemed fair, but the memory care seemed horrible. It was a definite no for me when I saw the memory care. I know my mom was potentially a memory care person, if not now, in the very near future, and there's no way I was going to put her in there. In memory care they've got all of them jammed in there. They've got one little place where they can all gather. It was just like a patio, and you put chain links around the patio and lock them in. They couldn't even go out in the grass. It did not appeal to me whatsoever. They need to do something about memory care. The nice thing about it is that it was single-level.

Hortencia

5

January 24, 2024

I am a friend or relative of a current/past resident

I have my sister placed in Brookdale Central Chandler. I like the community because it's one story basically, and the fact that they have an outside area for them to be able to get out of the room and experience the days and not have to be stuck in their rooms, which is what I like. The staff was very good at helping me to try to get everything organized to get my sister there, and then she finally was transported by the hospital to the facility. Right now, she is just waiting for her husband to be transported. Her husband is going to join her there in that facility. Because I work full time, I have no time to go see what they're feeding them, but I'm sure they're good just like any other place would be. I wouldn't have any doubt about it because they're very meticulous about trying to keep the residents happy. It's always clean. They're very polite and very good to me. I am sure that they would do the same for her in about how they treat her. I wasn't disappointed at anything about getting her in there. It's very well handled. The staff in the front office was great.

Barbie

4

December 9, 2023

I am a friend or relative of a current/past resident

My mom was a resident of Brookdale Central Chandler. It feels very homey, very inviting, and very homelike, but the part that may not sound very complimentary to some seniors is, that it felt like a senior college dorm. Like everybody was just out and people were walking around, or people were on their scooters. There were a few people that have pets, from birds to dogs to cats. It just feels like home, feels like a comfortable place. I thought the staff was great. They may have been a little short-staffed from time to time, but I have no complaints whatsoever about anybody who I dealt with or who cared for my mom, whether it was somebody that was in corporate, in management, or somebody who was a CNA or one of their staff. I have no complaints. They have movie nights and also a bowling night. They have something at least three times a week. My mom was not a big participant, but they always had things. The dining hall was always a big social thing. They had a couple of nondenominational and then Catholic Services by one of the residents who lived there. I guess they call him Pastor Steve; he would have people come and meet for services if they wanted. There were a couple of other things that they did, like a sort of prom night. They always had something going on. They tried to keep the residents very engaged and active and involved if that's what they wanted. I will say the food was good when my mom first moved in, it seemed like it was very good. But then, I'm not sure if it was staff-related or because they had an outbreak with Covid and they didn't have enough staff, but it seemed at one point towards the end, in the last few weeks when my mom was there, the food just seemed very repetitive. At that time, it just seemed very bland, and not what their usual standard had been prior.

Rocco

5

February 19, 2023

I visited this facility

We liked Brookdale Central Chandler. Unfortunately, it was a bit out of our price range. That was the first we went to. We thought everything was wonderful. The rooms were very clean, and very streamlined. We liked the layout. They were kind of like little studio apartments. We left quite impressed with that place. We saw an activity; it was pretty funny because it looked like folks were having a good time. They looked like they were playing some board games in the lobby, and someone's grandkids were there. There was a group of ladies, I think they were in wheelchairs or walkers, and they looked like a group of friends going somewhere within the building to play a game or do some kind of activity. They invited us to join them, but we had to decline. The staff were wonderful, too. I can't remember the name of the girl that helped us, but she was patient with us. I think she realized right away that we were just really exploring, trying to learn. She did a really good job. She showed us a couple of different rooms, and just really explained the available options. Even after we knew right away that it was a bit out of our price range, she was still pretty helpful just helping educate us. We mainly talked with one gal and I'm sorry I can't remember her name. She was wonderful, very patient, and very thorough with us.

Johnny

4

February 8, 2023

I visited this facility

My tour experience at Brookdale Central Chandler was awesome. The lady was knowledgeable and she did a good job. In terms of the rooms, it was like I was on a hospital floor, but they deal with a lot of dependent people, so it was expected to have carts out in the hall. The rooms were a little smaller. The living atmosphere was ok, I saw some activities and they were playing some games there. The facility itself was a little bit old-looking.

Todd

5

October 5, 2022

I visited this facility

I liked Brookdale Central Chandler a lot. The rooms were nice. The price was quite a bit higher though than everybody else. Everything was awesome. The lady that gave me the tour was Mary, and she was extremely nice and I had very good talks with her. I wasn't sure why they would be so much pricier than anybody else. They don't have like pools or tennis courts or anything like that. It's just apartments. There was a central courtyard. As far as the assisted living, it was kind of in a separate building on the campus there. There's nothing wrong with it, but I don't want to go somewhere as far out as Chandler. I like to keep somewhere a little bit closer to Mesa. It was very nice. I loved the layout and the fact that it was a single floor. That would be the best thing for someone like my dad.

Melinda

4

June 30, 2022

I visited this facility

I toured Brookdale Central Chandler. It's like assisted living and then they have memory care attached to it. They were pricey. You have to have a lot of money to stay there. What I like best about the place is that the facility is really beautiful, and they have nice paths that everybody can walk on. In the assisted living part, it looks like you could have a little more if you pay a lot like you could have bigger rooms. But the studio apartment, where there's one single bed and one chair in there, would only fit a TV and that's it. I don't even see where you could put a dresser in there, so it was that small. The staff was very open and thorough about everything. She would tell me like every time they if they need to get medication, that's $500 more, and if meals were brought to them, that's $500 more. Everything was like $500 more if you add them to the price of the room. By the time we were done, I think we were up to like $7000 a month, and I'm like, 'What?' They had a lot more amenities at that place because their assisted living was next door. They offered more classes and they also had classes where they could teach people with memory care how to do things easier and better for themselves. It seemed like they had more amenities going on, they had more staff, and it was a larger place. However, the rooms were super small. The facilities were very clean and very nice just super small.

Tammy

5

March 16, 2022

I visited this facility

Brookdale Central Chandler was very nice and very clean. The staff was very friendly and very knowledgeable and they had a lot of great activities and great food menu choices. They could bring their own furniture to make it feel like home when they live there. The dining area was nice, open, spacious, and very welcoming. The room was cozy, nice, spacious, and very personalized with a very large bath. They had a salon so that they wouldn't have to go offsite to get their hair done, they did both men's and women's hair.

Stephanie

5

March 2, 2022

I visited this facility

I went to see Brookdale Central Chandler assisted living. It's very hospitable and safe. It just felt safe because of the way the courtyard was set up and the office, it was like a square. The way it was set up from the entrance to the back of the property on all four sides. It was a single-level building so to me, it felt safe. My mom likes to be on the second or third floor though because she feels safer on a different floor, not on the regular floor. She doesn't feel safe there. The apartment we saw was clean. I wouldn't say spacious because the rooms are not that big. There was no kitchenette. They just had it set up for people that were not as mobile and my mom is still mobile. She's still independent where she can get in and out though she still needs assistance. If she's not mobile anymore, I thought that would be a good fit but she's not there yet. The staff was very nice, very informative, and very open. She was very willing to help my mom. She made us feel like if it was not a good fit for mom, there might be other places for her and she just wanted my mom to be comfortable. She did not make her feel like that was the only option she had and she was very considerate of my mom. I didn't try the food, but I did see the dining room and it's beautiful and spacious. It was just set up very elegantly. I saw the menu and it looked good. Mom liked the menus and they had at least two different choices for their meals.

ChrissyA

5

January 22, 2021

I visited this facility

Lovely facility! My husband is in need of care, and I was really impressed with Traci H, who took great care of us from the start! She was kind enough to lead us on a virtual tour, knew every residents name and showcased all of the amenities available to residents. The facility was bright, clean and cheery! Covid has really inhibited the staff's ability to provide activities and events for the residents, but they go out of their way to engage residents. The outside grounds are beautiful as well. We are very much looking forward to my husband becoming a resident of Brookdale Chandler.

Gigidog

5

October 27, 2020

I visited this facility

very impressed with the Sales Manager, Traci and Ben the nurse who did the interview for my Mom. We are excited to have my Mom at Brookdale when she is approved for ALTC.

Danielle

2

April 15, 2019

I visited this facility

Brookdale Central Chandler was very much like a hospital. The rooms were small, shared, and they accept assisted living. The rooms were very small especially for 2 people to share. The dining area was small, too. The facility looked liked it need to be refreshed, but they don’t have funding for that.

Provider Response

Thank you for taking the time to visit and provide feedback. We wish to assure you our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team.

Pam

3

November 30, 2017

I am a friend or relative of a current/past resident

My mother is in Brookdale Central Chandler. They've been operating for two years but they can't keep staff members. Everybody has only been there for two to three months. They're having a hard time finding their niche, so until they do, we'll have to move Mom to a safer place. However, it's a very pretty place, that's why we chose them in the first place. They have a game room for the residents that they can get up and go to themselves. Otherwise, they don't have an activities director for the Alzheimer's unit. There are two people to a room. They have a med-tech distributing meds who's neither certified nor an RN, and I think that's wrong.

Chchch1

2

November 25, 2017

I am a friend or relative of a current/past resident

I am working to get my live one out of here . My comment is on the assisted living not memory care. It has an institutional feel and the impression is it is a warehouse for the elderly. The residents do not seem groomed appropriately and most important there is a sad look in their faces. The staff is chronically understaffed, it is almost impossible to get a phone call in to your love one. They usually do not have an activity director or someone who is liscened to drive the bus, so the residents do not have transportation. Brookdale facilities have a good reputation, but it would seem that the reputation is not derived from this facility.

Provider Response

We are sorry to hear we are not meeting your expectations. We are committed to providing the highest-quality service and care for each resident and hope you will call our Resident and Family Connection Team at 877-400-5296 to discuss your concerns.

ConcernedinChandler

1

June 8, 2017

I am a friend or relative of a current/past resident

I would not take a loved one here. My experience with my Mother has been horrific. The high turn over, the med techs are hired through a temp service. Night staff is lazy, no activities for the residents on memory care side. Ive given plenty of time and it continues to get worse. they just had bedbugs. food portions are very small and looks like left overs from assisted living side. Management is very rarely there or when I need to address an issue they are in a meeting, conference call. Medical files are either somewhere here or back there or we're behind on filing. the in house doctor prescribed schitzo med without advising family members

Provider Response

We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.

AZMom2000

1

February 9, 2017

I am a friend or relative of a current/past resident

Do not put anyone you love in this facility. It is absolutely awful. The staff has gone steadily down hill over the years. The food is mediocre at best. Expect bed sores, bed bugs, very long wait times when you call for help - imagine walking in to visit someone and a stranger is calling to you to help them because they've fallen, pressed their button and no one is coming. I actually pressed my grandmother's button one time and waited 40 minutes for someone to show up. Just awful. All I can figure is a combination of bad management and high turnover results in a sub-standard living facility. My advice is to go anywhere but here.

Provider Response

We appreciate you taking the time to share your feedback. We are committed to quality service and care and will review your feedback with our management team.

Sue121450550

4

March 14, 2016

I am a friend or relative of a resident

My mother is in Brookdale Central Chandler. Their caregivers are very friendly, and caring to the residents. They are in the process of doing some updating, and remodeling. So, it is not pristine yet, but they are working on that. They seem to be very organized. She is in a semi-private room. It is nice. It has a good size closet, pretty nice bathroom, and shower. They have a lot of activities. Unfortunately, because she is confused and blind, there isn’t much that she can participate in. The caring attitude of the actual caregivers impresses me most. I guess the food is pretty good.

Visitor37

1

December 30, 2015

I am a friend or relative of a resident

My father doesn't like it at Brookdale Central Chandler. We're thinking about moving him because we're not happy. The room is just OK, nothing special. The food is fine.

Provider Response

We are sorry to hear that your experience with us is not meeting you and your loved one’s expectations. We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.

Caring113877350

3

September 29, 2015

I visited this facility

I did visit Brookdale Central Chandler. The people there were great, and what they offer is wonderful, but the place needed more attention. It looks worn out and not clean. I looked at an apartment, and it was sufficient. I saw some activities when I went there, but they offer quite a bit of activities.

JJen

5

November 26, 2013

I am a friend or relative of resident

This is a great facility. Kelly and Angie are always willing to help.

Carol40

5

June 29, 2013

I visited this facility

My mom moved in just this May. Everything was very nice. The staff was wonderful, very helpful, and very supportive. My mother to this day has no complaints, so it's been great. She says the food is okay.

Diana12

3

June 19, 2013

I visited this facility

It looked good and clean, but it was outdated and had dark tone in it. It also had an old fashion smell. They should improve on their furniture and put something to brighten it up.

kuzopt

4

January 25, 2012

I visited this facility

Nice, clean facility, plenty of friendly staff helping in what is a difficult situation

Eric1

5

January 4, 2012

I visited this facility

I have visited many memory care facilities and it was by far the best choice for my mother. The director of the memory care really cares about the residents. She has activities and programs that keep the residents involved and active. I could tell a difference from my first visit. The administration was superb. They worked hard with me to achieve placement of my mother. I am very grateful to all of them. Definately five star all the way around.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Brookdale Central Chandler in Chandler, Arizona

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,685

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,712

Starting Price

Services and Amenities of Brookdale Central Chandler in Chandler, Arizona

Kitchen Types

  • Kitchenette

Dining

  • Communal Dining

Housekeeping & Maintenance

  • Housekeeping Services

Parking Options

  • Parking Lot

Pets

  • Pets

Languages

  • English spoken

Health Services

  • Medication Reminders

Safety & Security

  • Gated Facility

Staff Training & Qualifications

  • Staff trained in Medication Management

Outside Amenities

  • Garden

Fitness & Wellness Programs

  • Salon Services

Additional Amenity Information

  • State Licenses: AL3331

About Brookdale Central Chandler in Chandler, Arizona

Brookdale Central Chandler offers a homelike setting and cheerful smiles from the professional staff who greet you every day. Each senior gets the assistance they need while respecting their independence. The restaurant-style dining experience, activities and beautiful setting combine to create a wonderful living environment every day. Home-style meals and daily activities add to each resident's experience. Through special events, activities, clubs and ongoing cultural enrichment programs, The community offers unlimited opportunities for the residents to get to know each other. Brookdale Central Chandler is the perfect place for seniors who want their independence while still having assistance with medication management or dining assistance if needed.

Map of Brookdale Central Chandler

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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