Care Advantage - Staunton

Offers Home Care

15 Reviews
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Care Advantage - Staunton (800) 973-1841
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Reviews of Care Advantage - Staunton

15 Reviews Write a review

Home Care Reviews for Care Advantage - Staunton

May 14, 2018

By Anonymous_1071

I am a past client of this provider

I was never aware of why no one was coming for me. They were very stressful for me. I would have liked for them to let me know who was coming and to receive my phone calls so I could know if anyone was coming at all.
Provider Response
First, I thank you for taking the time to share your feedback. I apologize that you did not have a great experience with our agency. Our goal is always to relieve stress, not to increase it, so I am sorry to hear that we did not do that for you. It is standard practice to remain in close contact with our clients as it relates to scheduling, and wellness. I have addressed this diversion from our standards of excellence with the office team to ensure that going forward, you, and anyone else who contracts with Care Advantage can be completely satisfied with the services they receive.

April 28, 2018

By ROBERT H_17

I am a past client of this provider

I'd say it was average care. They need to be here, they left me, as well as my loved one, and I need care. They were late to their shifts.
Provider Response
Dear Sir, I am disheartened to hear that your experience with our agency was not excellent. I apologize that this was your experience, and want to assure you that this is not indicative of our desire to provide exceptional care to all who trust us with this very personal service. I do hope that you are receiving the care that you need, and will be happy to assist you in the future by personally handling the arrangements. Thank you for taking the time to offer this valuable feedback.

April 23, 2018

By MARY C_27

I am a past client of this provider

I would recommend them because they have been really good to me. I have really been blessed with my caregivers, they have been really good. Everyone of my caregivers knew what they were doing and were very kind. I cannot say anything other than this. They really worked hard.

April 13, 2018

By Anonymous_952

I am a current client of this provider

I was more willing to put more effort into working than my caregiver was. Today I wanted to get some exercise and she was helping me but I was more interested than she was to get things done.
Provider Response
I am so sorry to hear that you had an unpleasant experience with a particular caregiver. We make every effort to ensure that the caregivers we send exceed the client's expectations. It is clear that we have disappointed you. I do hope that you have let the office team know so that we could replace this particular caregiver with one that would take initiative and help you with your exercise. Thank you for choosing Care Advantage for your personal care needs, and for taking the time to share this valuable feedback.

March 19, 2018

By KATHY B_5

I am a current client of this provider

They always make sure that someone is there, even if the normal caregiver can't make it. They do the best they can. They do things for my mother while I am working. It prevents me from having to do everything.

February 21, 2018

By JOHN FORESTER T_1

I am a current client of this provider

I would absolutely refer them, but they are all sick right now and we cant get anyone to come. They have saved my sanity. My husband is very old and they come in to help.

February 16, 2018

By SHARON B_7

I am a current client of this provider

They do an excellent job and are always wiling to serve. We're happy campers. They give him his medicine when he needs it, and their work ethic is amazing.
See all Home Care reviews (15) See fewer reviews

About Care Advantage - Staunton

Our Mission, our purpose, our duty...

Care Advantage companies are fully committed to enhancing the lives of our patients, our employees, and the communities we serve.

We are focused on delivering exceptional care to our patients in their residence. We will provide a nurturing environment for our team members to grow and excel. We vow to make a positive contribution in the communities we serve and will do so with passion, integrity, and care.

Our Vision

To become the leader in the healthcare industry by continually evaluating and improving the way we conduct ourselves, ensuring our patients always receive exceptional service and care.

Our Values

These are our values, they define us as a company. They are a source of inspiration as we lead the way to a brighter future for our company and all who depend on it. They support our mission of making the lives better for each and every patient we care for.


C

COMPASSION We care and we are passionate about what we do. We give our hearts to our patients, their families, and our employees.


A

ATTITUDE We maintain a positive attitude. We display a "can-do" approach as we perform our responsibilities and engage those responsibilities with hard work, honesty, and integrity.


R

RESPECT We cherish each other's diversity and opinion. We have a deep admiration for everyone's unique story, skill, and knowledge.


E

EXCELLENCE We vow to go above and beyond. We are committed to delivering excellence to our patients, our employees, and our communities.


Photos of Care Advantage - Staunton


Services and Amenities of Care Advantage - Staunton

Rates

  • Hourly Rate: $20 $25/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Online Payments Accepted

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Home Care Organization License

Get Costs

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Care Advantage - Staunton

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