Home Instead - Verona, VA
11 Green Hills Dr, Verona, VA 24482
Community Reviews and Comparisions
Featured Review
Leonard
5
|
July 17, 2026
11 years ago, I had major surgery following a serious illness. The hospital contacted Home Instead in Verona, VA to provide personal care services before they would discharge me. While my recovery lasted over 4 years, to this day I have limited physical abilities and still require personal care for my daily ADLs - dressing, hygiene, transportation, housekeeping. My care giver, Rausey, is amazing! She is always on time, friendly, kind, compassionate and attentive to my needs. She is sensitive to my concerns, careful to help me with those embarrassing moments while making me feel at ease and brightens my day. My wife no longer worries about me while she is away at work knowing Rausey has it under control. We're very happy with Home Instead and Rausey.
About Home Instead - Verona, VA in Verona, Virginia
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer's or Parkinson's disease. When a client's condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency's service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don't require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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Reviews of Home Instead - Verona, VA in Verona, Virginia
4.8
(14 reviews)
Leonard
5
|
July 17, 2026
11 years ago, I had major surgery following a serious illness. The hospital contacted Home Instead in Verona, VA to provide personal care services before they would discharge me. While my recovery lasted over 4 years, to this day I have limited physical abilities and still require personal care for my daily ADLs - dressing, hygiene, transportation, housekeeping. My care giver, Rausey, is amazing! She is always on time, friendly, kind, compassionate and attentive to my needs. She is sensitive to my concerns, careful to help me with those embarrassing moments while making me feel at ease and brightens my day. My wife no longer worries about me while she is away at work knowing Rausey has it under control. We're very happy with Home Instead and Rausey.
Rating
5
|
July 15, 2026
Caregiver is punctual and pleasant, compatible, attentive and follows routine and/or specific requests. We are quite pleased. Agency is responsive and available via phone or email. Working well together.
428cj
5
|
June 24, 2026
Home Instead Verona, Va. has been very good to work with. They have addressed any and all of my concerns. My caregiver Jacqueline is the best I could have asked for. She is very concerned for my well being and conducts herself in a most professional manner.
StephenB
5
|
April 7, 2026
We were thrilled with the responsiveness to our needs shown by Home Instead for our mom. They were able to start scheduling around the clock caregivers the very next day. All of the caregivers were wonderful, keeping her safe, ensuring that she took her medication on time, and assisting her as needed including caring for her dogs! Kathleen especially connected with her, sharing stories and really lifting mom's spirits when Kathleen was there.
The Baths
5
|
December 11, 2025
Home Instead Verona added a new care person to our team, Gazella, and she is wonderful. She jumped right into the work that needed to be done and is doing an excellent job. I look forward to working with her in the future.
Suzie
5
|
September 10, 2023
Home Instead - Verona, VA started taking care of my mom over a week ago, and I've been very pleased. They help her with her therapy. They keep an eye on her. They give her showers, give her food, they clean up, make her bed, clean up a room where she's been, and they do her laundry. The scheduling has been fine. I am overall pleased with the caregiver and the company.
Lmcnealjr
4
|
August 25, 2021
When I can get the staff person I want I am always very pleased.@
Kammygirl
5
|
March 26, 2020
The Home Instead agency has been quite responsive to any requests we have had over the past 5 years. Interactions with caregivers are very good. I call them friends after all the time Mom and I have spent with them. They are each unique in the way they care for Mom's needs, yet all are careful that Mom is safe and her needs are met. As in everything, some relate to Mom better than others, but my brother and I have found, over the years, that each caregiver has special qualities and meets Mom's needs in their own way. The ladies are very rarely late and always call in to Home Instead when something comes up to make them a few minutes tardy. Overall, I believe Mom's longevity (93) is part of the care and concern her Home Instead "family" has always shown her.
8mjc35
5
|
January 25, 2019
Home Instead Personnel have been very quick to answer our questions and respond to needs for changing schedules, etc. They are so easy to work with. The Care person assigned to us is wonderful! Both my husband and and I appreciate his warm willingness to help. He always arrives on time, is always cheerful and his presence is a great encouragement as well as wonderful assistance.
parsok
5
|
December 19, 2018
Home Instead provides transport services and care during outings and appointments for my 80 year old mother and 49 year old disabled brother, both of whom live in an assisted living facility. All interactions have been positive and my mother and brother have enjoyed interacting with their caregivers.
Fdee
5
|
June 27, 2018
The care givers were very caring and friendly. Always on time and did the job fantastic. I would highly recommend them.
MomcareVA
5
|
December 29, 2017
They are very organized and thorough. The provider assigned to my mom is wonderful and very caring. I love the assurance that she is well taken care of when I am not around.
AHarris
5
|
June 20, 2017
Home Instead was great at finding caregivers who made my Mom feel very comfortable! The caregivers who have come help with light housework as well as making sure my Mom has the care she needs.
Karen275342
4
|
August 16, 2016
My caregiver from Home Instead Senior Care was reponsive, helpful, pleasant, and everything else that you would want from a caregiver.
Services and Amenities of Home Instead - Verona, VA in Verona, Virginia
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
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