SYNERGY HomeCare of Columbus

Offers Home Care

42 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Columbus (800) 973-1841
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Reviews of SYNERGY HomeCare of Columbus

42 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Columbus

November 30, 2020

By Karen F_18

I am a current client of this provider

If they were more aggressive in the care given, if they could do more around the house, like the little house chores. If they were more consistent with their care workers, there are too many coming in and out.

November 30, 2020

By Bonita (

I am a current client of this provider

I could not do it alone, at all. It makes my life so much easier. They pay attention to what you say.

October 21, 2020

By Faye W

I am a current client of this provider

They help with the day to day work. The owner is really nice and the caregivers are great.

October 07, 2020

By Reid and Fran W

I am a current client of this provider

They're very helpful. They do whatever I need to be done. I think they're a great organization.

Provider Response

Thank you for your kind words and for taking the time to leave this review.

October 07, 2020

By Bethany_1

I am a current client of this provider

My father really liked the caregiver that came, however she didn't speak English that well. The owner was wonderful and very accommodating.

September 24, 2020

By Lori S_10

I am a current client of this provider

They find a caregiver with the best match possible. The office staff is very friendly.

September 11, 2020

By Anne D_9

I am a current client of this provider

It permits me to run errands, like tomorrow I will be able to see my grand kids run in a cross country race. We have had several aides and some of the particular aides have shown a lot of love and care for her.

August 24, 2020

By Beverly D_8

I am a current client of this provider

All I need is supervision in the shower, which does not have much of an impact on me. They only come in when I need to take a shower.

August 24, 2020

By Diane M_19

I am a past client of this provider

He was afraid to be alone, and afraid for me to leave, and they were there and encouraging to him. I think that they provide fabulous people. My husband was in the hospital for a week, and they sent someone out there to be with him which was great.

August 07, 2020

By Dru Z

I am a current client of this provider

They check up on me to make sure I'm taking my medicine. I can't say enough good things about them. They are reliable.

July 23, 2020

By Anthony D_2

I am a current client of this provider

The client is able to do things, like shower. The owner is very attentive to your needs.

July 16, 2020

By Connie F_3

I am a past client of this provider

I was told I would receive information about what the caregivers were doing but I never received any tracking. She was a high fall risk and was supposed to have 24 hour care. One of the caregivers left for lunch for about three to four hours. The patient fell while they were supposed to be watching her.

Provider Response

We are/were very sorry about how our relationship ended. We worked with you for about two and a half days and gave access to see care notes. The Care Provider who misconstrued instruction and left for an hour was relieved of her duties due to unacceptable lack of judgement. We take this very seriously. As to the fall, we were with your sister, directly behind her at the vanity with a gait belt on but the way her knees buckled combined with her size, there was little we or anyone could have done to keep her from falling. Again, we are very sorry about how this relationship ended, we strive for continued improvement and always will. We also admit when we are wrong and take actions to keep from making the same mistake twice. Best to you.

June 05, 2020

By Lisa A_6

I am a current client of this provider

They help the most with just filling in with the care that she is already getting. They can improve on their communication and create standardizing care plans for clients. They got the care in place very fast, but they did not tell us exactly what they were going to be doing or about how we were going to be having multiple caregivers. They need to have a small survey for us to let them know of exactly what we need.

June 04, 2020

By Michael R_10

I am a current client of this provider

It has been very good. There is nothing to complain about. It enables me to continue in a very difficult situation. If you can afford it this is the way to do that. They have been completely reliable and I'm not worried about having coverage.

May 20, 2020

By Anonymous_3776

I am a current client of this provider

I like they are there for us. I like the representative they send out.

April 07, 2020

By Wanda H_3

I am a current client of this provider

They do some housework for me. It helps me to not bend over and scrub. They show up on time.

March 05, 2020

By Sandra G_7

I am a current client of this provider

Continue to improve and get to know what my mom and dad need and try to anticipate their needs. I wish I knew what they did while they are there. More followup communication.

January 10, 2020

By Sherron E

I am a current client of this provider

We use the nighttime service. That allows me to get sleep so I can function during the day. It helps her throughout the night. I appreciate their ability to provide the service we need and the flexibility.

December 19, 2019

By Al M_1

I am a current client of this provider

They are here when I go out of town. They show up when they are supposed to.

October 07, 2019

By Anonymous_2618

I am a current client of this provider

It helps when she is here. She is here three hours a week. She runs errands and picks things up, and does things that I cannot do. I am on a walker, and she helps me not fall over. I have them for a short period of time, and they do a good job. They supply someone, and that is all that is necessary, but they should follow through with what they say.

September 26, 2019

By Anonymous_2465

I am a current client of this provider

The services are helpful by assisting my daughter with her everyday needs. I would like for them to improve the scheduling. We aren't sure who is going to show up on the days of the care.

September 26, 2019

By Elizabeth M_10

I am a past client of this provider

They could have provided a house cleaner. They need to deliver what they promised in writing.

Provider Response

Elizabeth. We are sorry about your one unsatisfactory experience and the partial visit you cut short was not helpful. We would have been more than happy to provide new a Care Provider to improve your SYNERGY Experience but you were not willing to allow us to try to make things better. We all hope you are doing well and we are sorry this was not a positive experience for you.

September 26, 2019

By Kay K

I am a past client of this provider

They were reliable, they were helpful around the house, and they kept my loved one company. They were very helpful with doing the laundry and making meals for my loved one.

August 15, 2019

By Henry S_10

I am a current client of this provider

The agency could make my life easier by guaranteeing me that I won't get in an accident while in their care. I liked that they were nice, efficient, and confident.

July 10, 2019

By Margret M

I am a past client of this provider

They did some of the things that I wouldn't or couldn't do. They are very kind, friendly, and easy to get along with.

July 02, 2019

By Lisa G_1

I am a current client of this provider

They are consistent with the schedule and the caregivers are always on time. They are very hands on and they are very good communicators.

June 25, 2019

By Anonymous_2013

I am a current client of this provider

They need consistency of the personnel. I just think it would be nice if someone would have some consistently. The cost is too high.

Provider Response

Dear Anonymous_2013 We try very hard to keep consistency of care providers for our clients. Sometimes, life happens and it is not always possible to be 100% always the same people. We always encourage communication with our staff and would love to talk directly about this issue when it frustrates you. Please call us. We are priced extremely competitively in the Columbus market, nowhere near the most expensive. We monitor rates and keep ours reasonable and simple. We do not have a sliding scale, short shifts are not more expensive per hour nor is personal care more expensive. We like to be very straightforward. I am confident the care you receive is first rate, if you have any issues you want to discuss please contact us.

May 17, 2019

By Becky M_1

I am a current client of this provider

I am able to get away if I need to, and I know that they are safe. I like that they are personable and pay attention to detail.

April 23, 2019

By Bruce R_1

I am a current client of this provider

They have been here when we have had an emergency. They are dependable, flexible, and very helpful for us.

April 05, 2019

By Jeff S_8

I am a current client of this provider

They have helped him by taking care of things that would I would normally, such as mundane activities, like showering, shaving, and exercising. I like the communication. I think the caregiver has taken good care of my stepfather.

March 13, 2019

By Nicole R_3

I am a current client of this provider

They need to be more in tune with her mood and how she is doing. They are responsive, and they try very hard to match a caregiver with the client. They pay attention to the details.

February 14, 2019

By Lisa G_13

I am a current client of this provider

They go above and beyond. If the caregivers are needed outside of the normal schedule, they are available. They are reliable and they have excellent communication between management, the caregivers, and my loved one.

December 12, 2018

By Russell B_1

I am a current client of this provider

They help just by being here and being willing to do things.

November 02, 2018

By Andy M_1

I am a past client of this provider

The services were helpful. Someone was there with my mother for whatever needs she had. They were very responsive to our needs, and we enjoyed all of the people who served us.
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About SYNERGY HomeCare of Columbus

We are focused on serving our communities and those in them who need Home Care services. We do this while providing personal and professional growth opportunities for our staff. The Golden Rule is our guiding principal, "Treat others the way you would want to be treated" and we work our way to the Platinum Rule. This is the pathway we use to accomplish our mission.

We recognize this is a very personal decision and manage our business in a very personal way. We strive to create mutually beneficial relationships between our Care Providers and our Clients.

For patients in need of memory care, we have a unique take on Music Therapy and are happy to share how we use music when we meet with Clients to create a personalized plan.

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Services and Amenities of SYNERGY HomeCare of Columbus

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Ach, Payments Pulled Directly From Checking Or Savings Accounts.

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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SYNERGY HomeCare of Columbus

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