The services are helpful by assisting my daughter with her everyday needs.
I would like for them to improve the scheduling. We aren't sure who is going to show up on the days of the care.
SYNERGY HomeCare of Columbus
Offers Home Care
16 Reviews
Call
(800) 973-1841
Reviews of SYNERGY HomeCare of Columbus
Home Care Reviews for SYNERGY HomeCare of Columbus
September 26, 2019
I am a current client of this provider
September 26, 2019
I am a past client of this provider
They could have provided a house cleaner.
They need to deliver what they promised in writing.
Provider Response
Elizabeth. We are sorry about your one unsatisfactory experience and the partial visit you cut short was not helpful. We would have been more than happy to provide new a Care Provider to improve your SYNERGY Experience but you were not willing to allow us to try to make things better. We all hope you are doing well and we are sorry this was not a positive experience for you.
September 26, 2019
I am a past client of this provider
They were reliable, they were helpful around the house, and they kept my loved one company.
They were very helpful with doing the laundry and making meals for my loved one.
August 15, 2019
I am a current client of this provider
The agency could make my life easier by guaranteeing me that I won't get in an accident while in their care.
I liked that they were nice, efficient, and confident.
August 13, 2019
I am a current client of this provider
They were very helpful and had a great personality.
They are easy to work with and are adapting to our needs.
July 10, 2019
I am a past client of this provider
They did some of the things that I wouldn't or couldn't do.
They are very kind, friendly, and easy to get along with.
July 02, 2019
I am a current client of this provider
They are consistent with the schedule and the caregivers are always on time.
They are very hands on and they are very good communicators.
June 25, 2019
I am a current client of this provider
They need consistency of the personnel. I just think it would be nice if someone would have some consistently.
The cost is too high.
Provider Response
Dear Anonymous_2013 We try very hard to keep consistency of care providers for our clients. Sometimes, life happens and it is not always possible to be 100% always the same people. We always encourage communication with our staff and would love to talk directly about this issue when it frustrates you. Please call us. We are priced extremely competitively in the Columbus market, nowhere near the most expensive. We monitor rates and keep ours reasonable and simple. We do not have a sliding scale, short shifts are not more expensive per hour nor is personal care more expensive. We like to be very straightforward. I am confident the care you receive is first rate, if you have any issues you want to discuss please contact us.
June 20, 2019
I am a current client of this provider
It is a nighttime service, and they are doing a good job.
I like the accessibility to the owner, and the great ability that he has to match the caregiver with the situation. He matches with not just the client, but with the family.
May 17, 2019
I am a current client of this provider
I am able to get away if I need to, and I know that they are safe.
I like that they are personable and pay attention to detail.
April 23, 2019
I am a current client of this provider
They have been here when we have had an emergency.
They are dependable, flexible, and very helpful for us.
April 05, 2019
I am a current client of this provider
They have helped him by taking care of things that would I would normally, such as mundane activities, like showering, shaving, and exercising.
I like the communication. I think the caregiver has taken good care of my stepfather.
March 13, 2019
I am a current client of this provider
They need to be more in tune with her mood and how she is doing.
They are responsive, and they try very hard to match a caregiver with the client. They pay attention to the details.
February 14, 2019
I am a current client of this provider
They go above and beyond. If the caregivers are needed outside of the normal schedule, they are available.
They are reliable and they have excellent communication between management, the caregivers, and my loved one.
December 12, 2018
I am a current client of this provider
They help just by being here and being willing to do things.
November 02, 2018
I am a past client of this provider
The services were helpful. Someone was there with my mother for whatever needs she had.
They were very responsive to our needs, and we enjoyed all of the people who served us.
About SYNERGY HomeCare of Columbus
We are focused on serving our communities and those in them who need Home Care services. We do this while providing personal and professional growth opportunities for our staff. The Golden Rule is our guiding principal, "Treat others the way you would want to be treated" and we work our way to the Platinum Rule. This is the pathway we use to accomplish our mission.
We recognize this is a very personal decision and manage our business in a very personal way. We strive to create mutually beneficial relationships between our Care Providers and our Clients.For patients in need of memory care, we have a unique take on Music Therapy and are happy to share how we use music when we meet with Clients to create a personalized plan.
Services and Amenities of SYNERGY HomeCare of Columbus
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
Training
- Continual Training
Training Areas
- Patient Transfers
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Credit Card
- Check
- Payment Options Extra: Ach, Payments Pulled Directly From Checking Or Savings Accounts.
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
