Right at Home Greater Columbus

Elizabeth P_8

My caregiver always shows up on time to do anything that needs to be done. I like the caregiver I have.

Victoria L

Now that we have permanent caregiver, things are going really well. My dad’s caregiver is Charity, and she truly cares about him. She goes extra mile to make sure that his needs are attended to, and she also does very good job cleaning and organizing. We are lucky to have her and I wish all of the caregivers were as good as her. Some need more training, and Charity could serve as an example of what they need to be like.

Provider Response

Dominic R

We need to have the same person each time, which we have, and it is important. I like knowing that I have a person showing up throughout the week.

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Brenda W_17

It was very helpful to me because right now I haven't been able to do anything. I have had surgery on my hand three times, and I'm getting ready to have surgery on my back. The person that came to work for me was fabulous.

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Lis Davies

Right at Home was great! They jumped through hoops to get caregivers to our home immediately and the staff was friendly, nice and kind.

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Lelia L

The most helpful has been the caregivers helping my husband. They could have better scheduling.

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Bruce P

They have been extremely responsive to becoming involved in our established schedule. They have incorporated themselves well. The current service is excellent. The person is very confident and capable.

Anonymous_1709722076

The caregiver never picked up a mop or broom to help me out. The caregiver chatted most of the time. I would like the agency to improve on doing what hey say they are reported. I need a housekeeping not someone to chitchat.

Provider Response

Bob S_44

They are doing things for me that I’m not physically able to do anymore for myself. They have real friendly administrative staff.

Dorothy K_12

They have helped ease our worry. I like that they are flexible.

Anonymous_1702549442

They are very helpful to me. I only used service for one day and it was good. They are very prompt and service that is provided is very good. I have only good things to say.

Pam S_16

Communication is the main problem. I would like to see the communication improve.

Sandra W_24

The agency has listened to me, took what I said I needed to be turned it around, and took it for my use. The agency understands what I need and sent someone out to help with these needs.

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Susan H_81

They have been working and helpful. They clarified who's in charge of what. The owner transition was challenging making sure feedback input was getting where it needed to be.

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Maurice O

They were all very friendly and able to fill in spots where we needed to have someone to take care of him. I would recommend them because they were very quick to respond. We had a limited amount of time left and they set it up very quickly.

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Raymond B_7

They have been really consistent, and the caregiver is reliable and does a great job. They provided us with the same caregiver for a very long time. We like her.

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Calvin C_1

When they come out the service is good. They could be more consistent.

MarJean

MarJean would like to commend Charity as a very kind and helpful caregiver. As a 94 year old needing some personal assistance, Charity has always been professional, patient yet showing a level of caring that is appreciated by MarJean. Kudos to Charity!

Provider Response

Mary Lynn P

They are helpful, I need to learn how to better utilize the time I spend with them. We are working on a plan for that. They have been flexible in working with me.

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Edna "Jean" W

They have been here to stay with my mother-in-law so I can run errands. They keep her company. So far it has been a great service.

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Joyce B_22

We really need the services, any amount of help I can get with my handicapped husband, I greatly appreciate. They're efficient and get right to the point.

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Vernon K

She only comes one day a week for three. But she has been outstanding. I like the aide they sent.

Charles W_19

I have excellent service out of them when the girl was consistent with coming every week. They have been sending different people and I am getting tired of training new people.

Robert a_1

It has been a positive experience because it allows us to have the ability to do small things that my not be available to do at her facility. I recommend them because they have been responsive to our needs, and we have had a good fit.

Anonymous_7394

It's just if they would have more attention towards him. Because some are super good and some aren't.

Kathy W_25

Now that they have some consistent caregivers in place that match well with my mom, they care about their well-being. I would like them to have more communication between the caregivers and the office staff.

Mary Z_4

She takes good care of him and focuses on everything he is doing when she is helping him out of a chair and makes sure that he is doing it correctly. I like that they sent us Chrissy, who is reliable and at work.

Patricia H_37

They were very informed and encouraging and that meant a lot. They were very patient with my problems.

Joyce B_21

I would like to see the caregivers improve on their attitudes. I like Right at Home because they are very efficient.

Vijay G

I am always here taking care of household things. My husband just sits there and does what the caregivers ask. They are doing a good job of taking care of my husband's legs.

Denise S_15

I think it helps her. She wouldn't be able to live by herself without them. I like that they are able to be there and help her. They have been kind.

Carol C_39

They help me stay orderly. I like the caregiver they send me, and management knows what they are doing.

Girija T

They spend time with my mom so I can do my things at home, and they help her with her exercises. I would recommend them because they are helpful, caring, and nice.

Kathleen R_10

She is on time and says I am not too old to do things. She brings positive enforcement. They are very good at helping people, and I can call them. They have a person for everyone. If it doesn't work, they will find you someone new.

Nicole L_5

They take great care of my mother, it is positive, it gets her someone to socialize with. I like that they are personal and that they show the care for the patient.

Carol C_38

They help me do exercises and get things done. They make sure I have what I need.

Celeste R_1

The caregivers always show up on time. The service is good with the client.

Zdena M

The caregiver makes my day better. She helps me so much with my condition. I love that the caregiver is willing to do anything.

LStarner13

After having dealt with other company’s, I was so happy when I found Right at Home. Everyone has been so helpful and friendly no matter what time of day and or night and no matter what the situation may be. The care needed for my husband is very important. Leah is an amazing caregiver. She has such an outgoing an amazing personality. She goes above what is asked of her. We’ve had other caregivers as well when Leah is not available and they have all been great.

Mary B_134

They come everyday and do what I ask her to do. I wish my caregiver would take the time to talk to me.

Connie M_13

Everything just works out for me and there are always things going on. It is a nice place to live because the food is good.

Alva "Jane" G

I wouldn't have much of a life without them. I would recommend them gladly. All the staff members are very adept, consciences, and skilled.

Frances E

I like that they take a personal interaction to make sure she is ok. I like that they are always there with a phone call.

sitar

My husband has Parkinson's Disease. He has been falling frequently, and it is hard for me to watch him all the time. Right At Home sends us helping angels to help him. some of the helping angels stand out like: * Madeline who went way beyond her call of duty and volunteered to look after our dog on a weekend when we were away, on her own time and at no cost to us. * Ibukin who from day one treated us like family by calling us uncle and aunt. She worked nights. She made sure all the doors (including the dog door) were locked. She cleaned up the kitchen and helped my husband in and out of the bed in the middle of the night multiple times. * Doris has a sunny personality and eagerness to help and learn new things. * Zainab who lights up the place with her cheerful nature. We thank Right at Home for sending us caring people to look after us. They provided different aides on both day shift and night shift for several weeks.

Russell B_3

They have done a great job with me. They have treated me very well. They have done a great job with me. They have treated me very well, the caregiver is doing a super job. She knows exactly what to do before I ask her.

Russell U

They take care of things around the home such as cleaning. I like that they are reliable and prompt.

Steve F_12

It's very helpful. The provider got Ruth through her a very rough patch and provided 24-hour care. I like that they return my phone calls and respond to complaints.

Hillary J

A family wedding has a million little details. Among them, ensuring your 95-year old mother has the undivided attention of a skilled, caring individual who enables mom to attend, participate and enjoy (thus allowing you to do the same)! That's exactly what we got with Sabrina from Right at Home. She rolled with the uncertainties of the event, for example, sitting and mingling with the family at a black-tie event, while making sure mom was her primary focus. She tended to all her personal needs, including driving her back to her assisted living facility and tucking her into bed. We could not have chosen someone who was better suited for this once-in-a-lifetime event for our family. Sabrina truly gave us, and mom, the peace of mind we needed to enjoy every minute of the event. Thank you, Sabrina and Right at Home!!

Carolyn H

Our mother needed more help in her life, but was not ready to move to Assisted Living. She was having hearing issues as well as losing her sight. Chrissy from Right at Home has been a great blessing for her. She aids her with physically taking care of herself, but more importantly, is there as a friend and confidante. We, her family, are relieved that someone is checking in on her when we can't be there everyday.

Todd L.

They have been the best with taking care of our loved one. Thank you so much!

M Clark

I have been using the services for a while now and they are fabulous! I enjoy the girls and they are always willing to do what is requested. They are fun, supportive and very enjoyable. I couldn't ask for more! Right at home is amazing and I would recommend them to everyone!

Jan H.

Our family contacted Right at Home years ago when we realized Mom needed a bit of help with simple everyday tasks at her independent living facility. As her needs have changed, the Right at Home staff has worked closely with us to make sure she has the care she needs such as help with laundry, bathing, medication reminders, etc. They have been extremely flexible and attentive in facilitating changes and adding services, sometimes with little notice. The Care Angels are like family! Mom feels safe and loved, they truly care about Mom. They know her likes and needs, and notify us of any changes they see. We feel we have true partners in her care. The recent lock downs have made life particularly challenging for families. I don't know what we would have done with out the continued support of Right at Home.

Princess12

This company is terrific. I asked my Dad once, who gave better bathes, me(his daughter) or Randi from Right At Home, he said, Randi, I laughed and said, why, he said, she warms my shower chair up before I sit in it and you don't. How is that for care, lol

none available

Great staff that truly cares as if they are part of the family. 24/7 availability is truth... I have never waited more than a couple of minutes for a call back, and usually don't even have to wait for a call back because Martha, Misty or JP pick up. Any small training curves or concerns have been addressed and solved efficiently and professionally. They are the best thing that ever happened to us. My dad loves each and every care angel. I highly recommend Right At Home. I have had some very usual requests and they have not treated them to be unusual at all. They are willing to make my dad's life the best quality possible, no matter what it takes.

Peace of mind.

As my parents went into their aging & immobility phase fast , we had no idea how to help them. Right At Home has been absolutely wonderful! The peace of mind knowing a care giver is with my mom has meant the world. Her aid from Right At Home provides, not only straightening up, caring for my moms needs, etc... but more importantly companionship. After my dad passed away my mom was alone. Even though she is in an assisted facility she’s alone much of her day. There is no better gift than to have someone you trust hang out with your loved one. What a blessing. Also if we’ve had questions about billing, etc. there have been nothing but angels on the other line to help us. It’s just been a beautiful experience from every angle.

joshuasmith926

From what I can tell Right at home does a fantastic job offering the best in home care possible. I have had nothing but positive interactions with this company. I would recommend right at home to those who need in-home care services. Thank you!

Tomandodie

The care and concern experienced exceeds anything imagined. How can you put a price on the cost of caring for your best friend and spouse when you cannot do it yourself? You cannot. The justification is that their care represents what I would have done. Amazed at how personal these professionals are in every instance. Highly, highly recommended.

laurieyyyy

Right @ home is a very professional company. The caregivers are always polite and do a wonderful job. I have had a great experience with them and would highly recommend the company to anyone.

Mary W_24

I think they schedule the girls too heavily and she's tired. Some of them are really good, but my concern is they scheduled too many for the girl on my day and she doesn't get here till 3:30, so she's tired and doesn't do a real good job.

Robert "Bob" S

They could have someone come and rub my legs. I had a broken leg and I have swelling in my leg, and they don't want to send me nurses anymore. I like the person that comes and helps me.

Jan P_2

They have made things easier in their actions and the way they do things. I love my aide that comes here.

Jackie G

They are pretty necessary. I like the personnel and the availability.

Robert and Ann P

They always bring us stuff, like nuts and candy. We have a lady that comes in three times a week who helps us tremendously.

Anonymous_1490

The caregiver takes me out once a week because I do not drive. At the moment, I have a caregiver who I think the world of.

Billie B_1

They do things that I cannot do, like take the trash out and look under the bed for me. They are always checking on me, and if there is bad weather, they will check on me too.

Anonymous_1576

The caregivers are very efficient and are very clean. I like that it is very comfortable, and the manager and the caregivers are very nice.

Joan R_11

They take care of my husband. They bath him and get him dressed. They get him breakfast. They are consistent, caring, and knowledgeable. They seem to know what they are doing.

Grant W

First of all, I have two individuals. The one during the week is like having my mom here. She is makes sure my needs are met. The agency isn't the key, it is the people who care for me.

Asenath M

It has changed the process of me being alone all the time. They call if there is a problem or a change in the schedule.

SheilaI

Very dedicated to great care and wonderful team office and care staff

teresa.72

Our needs change as time goes on and our caregiver is on time and helps us meet my husband's everyday personal needs. She is so helpful and never fails to ask if there is anything else she can assist us with. There have been times we have needed to change time and day and the agency has always been very accommodating .

Charles G_11

I don't have to worry about doing everything that I can't do, and it's all taken care of. I couldn't do it without them. The caregiver I have is always on time, and if I need something extra, she'll do it. She really helps me, and I appreciate it.

Joan K_6

They cannot clean the way I want them to clean. It is frustrating. I require them to clean the floor and dust. We have very different definitions of what it means to clean something.

Nancy L_9

I don't know what I would do without them. They are friendly and give good service.

Susan M_11

Having the same caregiver would help. Also, they should never assume someone is just a custodial care. They need to be consistent with the caregivers they send and have better reporting of injuries.

Robert C_20

They have helped me the most by lifting up my spirit and making sure my apartment is clean. The last two I have had have been really good caregivers.

Vicky D_1

It has helped me. They help me keep my house going and in shape. I just need help because my health is bad, and I can't do a lot of things myself.

Delbert S

It helps me out quite a bit, because it's hard for me to get a lot of things done. I like that they do their job.

Mary M_25

There are things that I can't do in my home that my aide does for me, which I really appreciate. I like the aide I have, she does what she is supposed to do and is very friendly.

Maxine P_1

They have helped my wife with doing her various functions. The quality of the caregiver they send to us.

Elke G

Just going shopping and then coming and doing housekeeping, especially sweeping because I cannot do that. I have a wonderful caregiver. When I go shopping, I will go really slow and she will keep pace with me.

Anonymous_292

It depends on who's here. One caregiver is very poor. They need to learn what they're doing, how to properly put the socks on, and how to listen and follow the instructions. They could give me a permanent schedule at the time that I would like. I want them at 8:00am or 8:30am and they can't seem to arrange that. I want to compliment and praise a certain caregiver. They are very skilled and very knowledgeable, well-trained, well-spoken, has excellent work ethic. They're excellent.

Provider Response

Sheryl B_1

My wife is a stroke victim, and I had a bypass surgery last year. The caregivers come three times a week. They're easy to work with and have quality caregivers.

Linda B_1

They helped with showering my loved one. We are currently satisfied with the help aide, but we have had some who were below our satisfaction.

Reno Z

We have lucked out with a really good caregiver! It has more to do with management of the company. I would like the communication to be improved.

Archie Stanley

Right at Home is affordable, efficient and effective. They're professional, courteous and punctual. The caregivers are kind and service is very personalized. I highly recommend their service.

Margaret11

All the caregivers have been excellent. They are not only very competent but very easy to get along with. The office staff has also been so helpful and compassionate.