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KindredHearts of Brown Deer
4015 West Doodale Avenue, Brown Deer, WI 53209
Featured Review
4
|
February 25, 2017
My elder relative spent her last years here and died peacefully in her sleep 2 years ago.. She had advanced memory problems, but with help from the staff (and a disinclination to go outside on her own), it worked out as well as I could imagine.. The staff (2-3 depending on the shift) was tolerant, helpful & kind, though not especially proactive, socially speaking.. The usual problems with certain tenants pulling their alarm strings too frequently unfortunately seemed to cause a casual response to alarms in general. That being said, they excelled in respecting tenants' privacy and keeping track of medications, physical needs & meals. I was always called when anything unusual occurred - a fall, sores that might appear, increased disorientation, etc. Psychological needs - loneliness, boredom, anxiety -were my loved one's greatest unmet needs, caused by mental illness and memory loss. Frequent visits and stimulation from outside by family & others was the way I addressed this. (Sometimes it DOES take a village!.) I commend the manager highly for her long experience at this facility, her empathy, humor, discretion, high standards of cleanliness and safety and her open door policy. Though there was considerable turnover in staff, she was proud of keeping some key long-term staffers. I know she was sometimes overworked and tired. Even under these conditions she managed to be helpful & kind to all who came to her door. In summary -- in a perfect world the elderly with mental challenges would have a 24/7 nurse & companion. That not being the case for my loved one, Kindred Hearts -- a home-like setting, near where I live, and close to a wonderful park -- was the next best thing. I will always be grateful for the MANY there who, by taking care of her, granted me the freedom to live my life more fully!
Community Comparison
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Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$1,702/mo
Care Types
Assisted Living, Independent Living
Bedroom Type
Starting Price
$3,000/mo
Care Types
Assisted Living, Independent Living, Memory Care
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About KindredHearts of Brown Deer in Brown Deer, Wisconsin
KindredHearts knows that when it comes to senior living, choice is everything. That's why we provide our residents with the very best choices and opportunities. And, while we're happy to be a safe, supportive and comfortable environment for residents who need very little care, we're also adept at providing care to those who have complex needs and require services and healthcare monitoring. Through our customized service plans, KindredHearts is ready to help, whatever level of assistance may be required.
We know that building strong relationships with our residents and their families is key to assuring that every resident enjoys the highest quality of life. At KindredHearts, we honor each person's individual uniqueness and empower them to remain in charge of their own decisions. We live it through the care and compassion with which we treat every resident and employee. And, we instill it into every service we provide, every meal we serve and every opportunity we make available.
To learn more about this provider�s license and review other available state reports, please visit:
Wisconsin Department of Health Services Division of Quality Assurance Provider Search
Services and Amenities of KindredHearts of Brown Deer in Brown Deer, Wisconsin
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Reviews of KindredHearts of Brown Deer in Brown Deer, Wisconsin
4.0
(1 review)
C. Collopy
4
|
February 25, 2017
My elder relative spent her last years here and died peacefully in her sleep 2 years ago.. She had advanced memory problems, but with help from the staff (and a disinclination to go outside on her own), it worked out as well as I could imagine.. The staff (2-3 depending on the shift) was tolerant, helpful & kind, though not especially proactive, socially speaking.. The usual problems with certain tenants pulling their alarm strings too frequently unfortunately seemed to cause a casual response to alarms in general. That being said, they excelled in respecting tenants' privacy and keeping track of medications, physical needs & meals. I was always called when anything unusual occurred - a fall, sores that might appear, increased disorientation, etc. Psychological needs - loneliness, boredom, anxiety -were my loved one's greatest unmet needs, caused by mental illness and memory loss. Frequent visits and stimulation from outside by family & others was the way I addressed this. (Sometimes it DOES take a village!.) I commend the manager highly for her long experience at this facility, her empathy, humor, discretion, high standards of cleanliness and safety and her open door policy. Though there was considerable turnover in staff, she was proud of keeping some key long-term staffers. I know she was sometimes overworked and tired. Even under these conditions she managed to be helpful & kind to all who came to her door. In summary -- in a perfect world the elderly with mental challenges would have a 24/7 nurse & companion. That not being the case for my loved one, Kindred Hearts -- a home-like setting, near where I live, and close to a wonderful park -- was the next best thing. I will always be grateful for the MANY there who, by taking care of her, granted me the freedom to live my life more fully!
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