Pacifica Senior Living Victoria Court

Offers Memory Care

10 Reviews

$$$

55 Oaklawn Ave

Cranston

02920

Pacifica Senior Living Victoria Court

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4.6 10

William 2020-12-05 I would do nothing but recommend Pacifica Senior Living Victoria Court. My wife is happy and smiling there. The only problem we have, and everybody has, is that we can't go inside to visit or make an appointment, and that's not Pacifica's fault. The staff is professional and is what you could hope for in a medical facility for this purpose. They're excellent. It's very clean, well arranged, and not cluttered. I am a friend or relative of a current/past resident

5 5 1

cassandra Williams 2019-12-07 Pacifica senior living Victoria court is the best option for your families, the staff is wonderful and patient especially second shift staff there all great! When I brought my mother there the whole staff treated her as there own mother they took very good care of her. The rooms are clean and always organized and they do activities with all the residents , they sing with them , play games , live music , etc . There was a Cna working there named guerline and she had the kindest heart she always made sure that all the residents was comfortable and clean and my mother loved her, also the ed rhoda Smith was very kind thank you for your kindness to my mother and all the other residents . Pacifica Senior living Victoria court is the best place to put Your elderly people . I am a friend or relative of a current/past resident

5 5 1

Liza B 2019-12-04 STAY AWAY! I put my Mom here and she was dead in less than two months. I saw her the Monday of the week she died & when I left I said to myself she's going to live till 100! That Wednesday she was fatigued & not eating. She was seen by their doctor, blood tests were requested, one of their aids asked my Mom if she needed to go to the hospital, AND NOT ONE OF THEIR FIVE STAFF WHO KNEW MY LEGALLY BLIND MOTHER WITH DEMENTIA WAS NOT WELL CALLED ME. My Mom died Thursday night. Had they had the courtesy to call me I would have been there immediately. Their excuse is that she said she was fine - well my Mom was not a complainer & she would have been very scared at the thought of going to the hospital without her daughter. Also, since my Mom had only lived there less than 2 months you think they'd call since they weren't that familiar with her habits. Their staff lied to the RI DOH when I requested an investigation - the woman at the front desk who claimed she sang with my Mom & loved my Mom told the DOH that she was not familiar with my Mom. Shame on these people! STAY AWAY!! I am a friend or relative of a current/past resident

5 1 1

Arlene B. R. 2018-10-13 Warm, caring staff. Clean rooms. Meals adapted to dietary needs and preferences. Ongoing activities throughout morning, afternoon, and early evening. I am a friend or relative of a current/past resident

5 5 1

DiannaM 2018-09-20 I absolutely love Victoria Court where do I even begin! From the moment I walked in to visit a friend at the facility it felt very comfortable, it felt like I was home. I am always greeted with a smiling face and every employee I see is always smiling and welcomes me with a warm hello. You can tell by how every employee interacts with other residents that they actually know them, care for them and love their job! The facility is very nice, clean and well kept. The apartments are a nice size, plenty of room for a larger bed, couch and even a kitchen table. They have a beautiful courtyard with a gazebo that is so private and it's so relaxing to sit outside for some fresh air. My friend loves the activities there, especially the musical guests, bingo and the crafts. The nursing team is amazing and will tend promptly to anything of concern with care. Kudos to the management staff at Victoria Court for a job well done! You all are amazing and very special to not only my friend but to me too! I am a friend or relative of a current/past resident

5 5 1

Superstar 2018-01-06 This is a wonderful place for your loved one the care is wonderful and the staff are superstars! I am a friend or relative of a current/past resident

5 5 1

William R. 2017-11-10 I visited with a friend to see their dad doing this new program, "Brain in Play". WOW! I can't believe how great these seniors are doing! Amazing work that this staff does! The best! I am a friend or relative of a current/past resident

5 5 1

Adam G. 2017-11-04 So much love. My friend need help caring for her mom. These people are so caring and compassionate. Wonderful place. I visited this facility

5 5 1

J. Hoffman 2017-10-16 I love visiting the residents here. I visit my mom's friend and she is always so happy. The patio is so pretty and it's so nice that everyone is outside so often. Fun place to be! I visited this facility

5 5 1

Patrick 2017-08-21 We chose Pacifica for my in-laws, and they're very happy with it. My wife liked it based on the location, and the service they provide in as far as allowing them to stay together, even though my father-in-law does not have Alzheimer's. We've been to a couple of family cookouts and they have Bingo. They seemed to be satisfied with the different variety of food and three meals are served a day. I am a friend or relative of a current/past resident

5 5 1

55 Oaklawn Ave, Cranston, RI 02920

Call (800) 385-2527

Pacifica Senior Living Victoria Court (800) 385-2527

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Reviews of Pacifica Senior Living Victoria Court

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Memory Care Reviews for Pacifica Senior Living Victoria Court

December 05, 2020

By William

I am a friend or relative of a current/past resident

I would do nothing but recommend Pacifica Senior Living Victoria Court. My wife is happy and smiling there. The only problem we have, and everybody has, is that we can't go inside to visit or make an appointment, and that's not Pacifica's fault. The staff is professional and is what you could hope for in a medical facility for this purpose. They're excellent. It's very clean, well arranged, and not cluttered.

Provider Response

William, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

December 07, 2019

By cassandra Williams

I am a friend or relative of a current/past resident

Pacifica senior living Victoria court is the best option for your families, the staff is wonderful and patient especially second shift staff there all great! When I brought my mother there the whole staff treated her as there own mother they took very good care of her. The rooms are clean and always organized and they do activities with all the residents , they sing with them , play games , live music , etc . There was a Cna working there named guerline and she had the kindest heart she always made sure that all the residents was comfortable and clean and my mother loved her, also the ed rhoda Smith was very kind thank you for your kindness to my mother and all the other residents . Pacifica Senior living Victoria court is the best place to put Your elderly people .

Provider Response

Hi Cassandra, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Victoria Court. Thank you again, we hope you have a wonderful day!

December 04, 2019

By Liza B

I am a friend or relative of a current/past resident

STAY AWAY! I put my Mom here and she was dead in less than two months. I saw her the Monday of the week she died & when I left I said to myself she's going to live till 100! That Wednesday she was fatigued & not eating. She was seen by their doctor, blood tests were requested, one of their aids asked my Mom if she needed to go to the hospital, AND NOT ONE OF THEIR FIVE STAFF WHO KNEW MY LEGALLY BLIND MOTHER WITH DEMENTIA WAS NOT WELL CALLED ME. My Mom died Thursday night. Had they had the courtesy to call me I would have been there immediately. Their excuse is that she said she was fine - well my Mom was not a complainer & she would have been very scared at the thought of going to the hospital without her daughter. Also, since my Mom had only lived there less than 2 months you think they'd call since they weren't that familiar with her habits. Their staff lied to the RI DOH when I requested an investigation - the woman at the front desk who claimed she sang with my Mom & loved my Mom told the DOH that she was not familiar with my Mom. Shame on these people! STAY AWAY!!

Provider Response

We want to offer our deepest sympathies for the unexpected passing of your mother. We are grateful that you found our care comforting on your Monday visit that showed the health and happiness of someone who would "live to be 100!" Our physician has regular visits to see any resident who is feeling poorly for any reason and if they felt a hospitalization was an option, families are notified immediately. We agree that no person should go to the hospital alone. While we cannot speak to the specifics of your mothers care in a public forum, we do want to share that if the physician or nursing team had concerns or changes in care plan, you would have been immediately notified. Many families find comfort in a loved one passing peacefully in the night without pain. As you shared, the Rhode Island Department of Health found there was no wrong-doing in the natural passing of a resident who had seen the physician hours earlier. As for the concern of dishonesty from the receptionist, please know that our caring team will always spend time singing, talking, or enjoying music together regardless of their role. The front desk staff know our residents by name and interest, but may not be familiar with their personal habits and care needs in the same way of the care team. At Victoria Court, the average resident lives with us more than double the industry average and many times become stabilized enough to return home with in-house support. We pride ourselves on providing a caring, personalized environment and I am sorry you didn't feel that same experience. Thank you again for your time, and we are very sorry for your loss.

October 13, 2018

By Arlene B. R.

I am a friend or relative of a current/past resident

Warm, caring staff. Clean rooms. Meals adapted to dietary needs and preferences. Ongoing activities throughout morning, afternoon, and early evening.

Provider Response

Thank you for your review.

September 20, 2018

By DiannaM

I am a friend or relative of a current/past resident

I absolutely love Victoria Court where do I even begin! From the moment I walked in to visit a friend at the facility it felt very comfortable, it felt like I was home. I am always greeted with a smiling face and every employee I see is always smiling and welcomes me with a warm hello. You can tell by how every employee interacts with other residents that they actually know them, care for them and love their job! The facility is very nice, clean and well kept. The apartments are a nice size, plenty of room for a larger bed, couch and even a kitchen table. They have a beautiful courtyard with a gazebo that is so private and it's so relaxing to sit outside for some fresh air. My friend loves the activities there, especially the musical guests, bingo and the crafts. The nursing team is amazing and will tend promptly to anything of concern with care. Kudos to the management staff at Victoria Court for a job well done! You all are amazing and very special to not only my friend but to me too!

Provider Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

January 06, 2018

By Superstar

I am a friend or relative of a current/past resident

This is a wonderful place for your loved one the care is wonderful and the staff are superstars!

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

November 10, 2017

By William R.

I am a friend or relative of a current/past resident

I visited with a friend to see their dad doing this new program, "Brain in Play". WOW! I can't believe how great these seniors are doing! Amazing work that this staff does! The best!

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

November 04, 2017

By Adam G.

I visited this facility

So much love. My friend need help caring for her mom. These people are so caring and compassionate. Wonderful place.

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

October 16, 2017

By J. Hoffman

I visited this facility

I love visiting the residents here. I visit my mom's friend and she is always so happy. The patio is so pretty and it's so nice that everyone is outside so often. Fun place to be!

Provider Response

J. Hoffman, we are so pleased you enjoyed your visit to Pacifica Senior Living Victoria Court! Please don't hesitate to reach out if there's anything we can do for you.

August 21, 2017

By Patrick

I am a friend or relative of a current/past resident

We chose Pacifica for my in-laws, and they're very happy with it. My wife liked it based on the location, and the service they provide in as far as allowing them to stay together, even though my father-in-law does not have Alzheimer's. We've been to a couple of family cookouts and they have Bingo. They seemed to be satisfied with the different variety of food and three meals are served a day.

Provider Response

Thank you Patrick for your review, we are pleased to hear that you and family are happy with your decision. We are proud of our staff, our community and the exceptional level of care we provide. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Feel free to contact us at (401) 519-0260.

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Questions about Pacifica Senior Living Victoria Court

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

How many staffers are on duty in the daytime and overnight?

We have sufficient staff to meet needs and requirements of the population of residents within our community.

What programs or activities does Pacifica Senior Living Victoria Court offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does Pacifica Senior Living Victoria Court use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.

How does Pacifica Senior Living Victoria Court keep residents' families informed about their loved ones' health?

The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Describe the neighborhood around Pacifica Senior Living Victoria Court. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Victoria Court is centrally located in Cranston, Rhode Island. We are in a rural, residential neighborhood yet just a few miles from popular restaurants, shops, parks and malls.

Is Pacifica Senior Living Victoria Court affiliated with a hospital if more care is needed?

We have worked with most of the major hospitals in RI; Rhode Island Hospital, Kent County Hospital, Fatima Hospital, Miriam, etc. Kent County Hospital is just a few miles away.

Costs for Pacifica Senior Living Victoria Court

Cost of Memory Care

Starting Price

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Services and Amenities of Pacifica Senior Living Victoria Court

Costs

Rent Plus Care Fees
Memory Care Starting At: $5500/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments
Housing Extra: Cottages

Dining options

Dining Room Shared Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Pharma

Guest services

Guests At Mealtime

General

Resident Capacity: 65
Minimum Age: None
Pets: Small Pets Allowed

Licenses

State Licenses: ALR01454

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About Pacifica Senior Living Victoria Court

Situated in the vibrant community of Cranston, Rhode Island, Pacifica Senior Living Victoria Court offers full-service assisted living and memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer's disease and other forms of dementia. Our community focuses on programs that help individuals with memory loss to thrive while managing the issues of dementia.

Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. We understand how important this is to our residents and their loved ones. While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness.

Pacifica Senior Living Victoria Court

Reviews of Pacifica Senior Living Victoria Court

Memory Care Reviews for Pacifica Senior Living Victoria Court

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Questions about Pacifica Senior Living Victoria Court

Costs for Pacifica Senior Living Victoria Court

Photos of Pacifica Senior Living Victoria Court

Services and Amenities of Pacifica Senior Living Victoria Court

Costs

Room and housing options

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Features

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Health services

Guest services

General

Licenses

About Pacifica Senior Living Victoria Court

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