Provider Response
Mabel, thank you for sharing your positive experience with Pacifica Victoria Court! We hope to be of service to you again in the future. Take care!
Concession of $500 off for three months totaling $1500. Ask for details when you tour.
February 25, 2022
Provider Response
Mabel, thank you for sharing your positive experience with Pacifica Victoria Court! We hope to be of service to you again in the future. Take care!
October 26, 2021
Provider Response
We appreciate your positive review about your recent experience with us!
October 15, 2021
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Victoria Court. Thank you again, we hope that you have a wonderful day.
October 14, 2021
Provider Response
Hi K. Mccabe, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Victoria Court. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
April 21, 2021
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Victoria Court. Thank you again, we hope that you have a wonderful day.
December 05, 2020
Provider Response
William, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
December 07, 2019
Provider Response
Hi Cassandra, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Victoria Court. Thank you again, we hope you have a wonderful day!
December 04, 2019
Provider Response
We want to offer our deepest sympathies for the unexpected passing of your mother. We are grateful that you found our care comforting on your Monday visit that showed the health and happiness of someone who would "live to be 100!" Our physician has regular visits to see any resident who is feeling poorly for any reason and if they felt a hospitalization was an option, families are notified immediately. We agree that no person should go to the hospital alone. While we cannot speak to the specifics of your mothers care in a public forum, we do want to share that if the physician or nursing team had concerns or changes in care plan, you would have been immediately notified. Many families find comfort in a loved one passing peacefully in the night without pain. As you shared, the Rhode Island Department of Health found there was no wrong-doing in the natural passing of a resident who had seen the physician hours earlier. As for the concern of dishonesty from the receptionist, please know that our caring team will always spend time singing, talking, or enjoying music together regardless of their role. The front desk staff know our residents by name and interest, but may not be familiar with their personal habits and care needs in the same way of the care team. At Victoria Court, the average resident lives with us more than double the industry average and many times become stabilized enough to return home with in-house support. We pride ourselves on providing a caring, personalized environment and I am sorry you didn't feel that same experience. Thank you again for your time, and we are very sorry for your loss.
October 13, 2018
Provider Response
Thank you for your review.
September 20, 2018
Provider Response
Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
January 06, 2018
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!
November 10, 2017
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!
November 04, 2017
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!
October 16, 2017
Provider Response
J. Hoffman, we are so pleased you enjoyed your visit to Pacifica Senior Living Victoria Court! Please don't hesitate to reach out if there's anything we can do for you.
August 21, 2017
Provider Response
Thank you Patrick for your review, we are pleased to hear that you and family are happy with your decision. We are proud of our staff, our community and the exceptional level of care we provide. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Feel free to contact us at (401) 519-0260.
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
How many staffers are on duty in the daytime and overnight?
We have sufficient staff to meet needs and requirements of the population of residents within our community.
What programs or activities does Pacifica Senior Living Victoria Court offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.
What techniques does Pacifica Senior Living Victoria Court use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living Victoria Court keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Pacifica Senior Living Victoria Court. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Victoria Court is centrally located in Cranston, Rhode Island. We are in a rural, residential neighborhood yet just a few miles from popular restaurants, shops, parks and malls.
Is Pacifica Senior Living Victoria Court affiliated with a hospital if more care is needed?
We have worked with most of the major hospitals in RI; Rhode Island Hospital, Kent County Hospital, Fatima Hospital, Miriam, etc. Kent County Hospital is just a few miles away.
Situated in the vibrant community of Cranston, Rhode Island, Pacifica Senior Living Victoria Court offers full-service assisted living and memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer's disease and other forms of dementia. Our community focuses on programs that help individuals with memory loss to thrive while managing the issues of dementia.
Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. We understand how important this is to our residents and their loved ones. While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness.
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