Wingate Residences on the East Side

LMP1

My sister was there a few weeks recuperating from a fall at home. Everyone there were so passionate and caring. She had a beautiful room , she enjoyed all the meals that were served and had many social activities to join in if she was interested. She was very happy there and we were so relieved to have her being taken care of until she felt better to return home.

Andy M

My mother-in-law lived here for 2.5 years, in both the Assisted Living side and later Memory Care (which is called “The Neighborhood”). If I had written this a year ago, I would have given 5 stars. Moving here improved Mom’s quality of life exponentially - the ease of meals, the socialization, the support. As she could no longer drive, the location was perfect - walking distance to stores, and adjacent to the river walking path. She loved her sunny 1 BR apt, enjoyed the gym and pool, and participated in many activities. Unfortunately a new Nursing Director arrived just at the time Mom had a sudden health crisis that left her requiring hospice care for the last 3 months of her life. The new Nursing Director appeared to have a total ignorance about hospice and end of life care. This was very concerning and shocking for the medical director of an eldercare facility. This Nursing Director challenged and overruled the care plan of the hospice experts up until our mom’s last day. Mom suffered terribly on her deathbed because of it (withheld her comfort meds etc). This was all a nightmare for our mom and family. However, the reason I would not rule this facility out entirely, if you’re currently looking, is how the Wingate Corporate leaders responded after our mom’s ordeal. They were extremely concerned and told us that the Nursing Director and staff would undergo extensive training about hospice and end of life care so that what happened to our mom would never happen to another resident. Last comment - the rest of the floor staff was extremely caring, hardworking, and warm. The Fitness Director in particular is a total gem. And the dining room staff was fantastic too.

P. R.C.

This is a choice for those who like a small, pleasant, easy going and caring home for a loved one. I have visited many times and find myself continually surprised by the friendly and helpful and alert staff. I cannot praise Wingate enough. Take a look and you will be sold too!

Maureen

Wingate Residences on the East Side was lovely. The rooms were very nice and it was definitely fancier than the others. The person was very nice even though I told her I had a deposit elsewhere, and she gave me some information that I would have needed in helping my mom. People were doing activities when we were there. It was lovely.

CR

I love Wingate Residences on the East Side. My dad was all set to go there, but he got sick. Wingate was probably the best place. There was something about the atmosphere that I really like. They had many activities, a book club, and activities were very good. If I have to choose for myself, I would go to Wingate. The people were lovely and the place was very nice. Even though my dad didn't stay there, I'm still getting little messages from them. They had very good communication.

Vince427581

Wingate Residences on the East Side was very nice and very much like a hotel. The staff was very attentive to our tour and very nice. It seemed like they had a daily schedule of nice activities to do, like a pool and exercise program in an exercise room.