Anchor Bay at East Providence

Walter

My mom moved to Anchor Bay at East Providence a month ago. We chose it because of the location, the size of the room, and the friendliness of the staff and the residents. Inside, it is clean, well-organized, and up-to-date. It feels new and pleasant. The staff seems pleasant and helpful. They had gone out and gone to the beach one time, which I thought was nice.

Provider Response

Cathie

My dad will be moving to Anchor Bay at East Providence. It's beautiful and it's a nice location. I like the rooms, he has the option of a 1-bedroom or a studio. There's no carpeting so there's no worry about staining the carpets since their hardwood floors, so I like that. There are a lot of activities throughout the day for the patients. I like the office manager who stayed in touch with me throughout the whole process and is working closely with me. The staffing there seems great. They have a communal dining area, it seems nice and clean and there's no odor in the whole facility. The staff who gave me the tour was great.

Provider Response

Karen

I liked Anchor Bay at East Providence. It is more of a modern design because it's newer. I took a tour of the whole place and model apartments, and then the empty apartments. Their view is kind of set back in a marsh area, so you have a lot of wildlife back there. They encourage bird feeders and they have small garden plots where the residents, if they're gardeners, can go and plant flowers or things that they loved to do during their life. It's like a good second phase to your life. It doesn't make you feel like you're institutionalized. I thought they really cut down on that institutional feeling, so it was very, very pleasant. That's the word I came away feeling. Oh yeah, I was introduced to a lot of the staff, the fellow who guides the exercises and the young lady who does the crafts and things, the people that were showing me around, and you could see them interrelate with the residents there, and they knew everybody's name, so that was nice. And they ask questions. They didn't know who they were going to run into, but they asked questions about their life, and so it means that they were interested in, and cared to know that stuff.

Provider Response

Katherine

Anchor Bay at East Providence was fine, although I didn't care for it as much, it looked like a lovely place. I liked that it seemed like a manageable size. The people seemed very caring there and I think my friend would get the help that she needs. I was a little bit turned off about the cleanliness in a couple of rooms; I wasn't overly impressed, though it could have just been a bad day. The laundry room was kind of littered with paper all on the floor. Someone was doing the laundry, I was a little bit surprised at that. I believe that the ratio of caretakers to residents wasn't as high as the other place that we looked at. I'm not saying it wasn't workable, but it just wasn't as good as the other place we saw. But overall, it would probably work fine for my friend, but it just wasn't right up there on the top of my list. I kind of thought that the staff who gave the tour was a little indiscrete with the information that we gave her, she talked about that to someone else which made me a little uncomfortable. Other than that, she was excellent, seemed to have a lot of energy, and was very knowledgeable about the place. We were brought into the dining area and the person who runs that was very nice, and let us know that she certainly would try to accommodate the needs of our friend if she were to go there. So we were impressed with that. There were some scratches in the hallway and some dents in the wall; not a lot, just little things. There was one chair that had a stain, not overly bad, but it just was not top of the heap in my mind.

Provider Response

Jane

We chose Anchor Bay at East Providence for my dad because it is twenty minutes away from my house. Before, he was three-and-a-half hours away, and we're the closest relatives, so it was hard going down there, especially during COVID when we couldn't see him for the whole year. It's assisted living, and then they also have memory care, but he is in assisted living right now at level three. I just moved him in there yesterday, but overall, I'm happy with it right now. During my in-person visit, they were very good, and they were very nice. I talked to the sales and marketing rep there. I met a lot of people as we went through but because of COVID, not a lot of people were out in the halls. It seems like a nice place, and the rooms are bigger. My dad is in a studio apartment. The staff seems fine, and they all seem very nice. They are eating in the dining room but only one person to a table. The place is very clean, nice, and open, and I think it is better than where he came from. Now that his physical body has declined a lot, he is better on the ground floor. We actually picked this place because the studio was on the ground floor, and he could get to places easier and not be out of the way.

Provider Response

susancatherine

The warmth, generosity and deep kindness that Ashley gave us as we looked for homes for my 90 year old mother was so special. Their care and thoughtful went WAY beyond what any other facility or person offered~ And during a covid virus they worked with us on room size, sending videos, photos, measurements, hot cocoa with marsh mellows!? :D Unbelievable! My mother is so happy. With great heartfelt thanks from our entire family! xoxoxoxo

Provider Response

MFaust

My parents lived at Anchor Bay for 3 years and we could not have been happier for the care, environment and kindness. First, their health and safety is paramount at Anchor Bay. They were excellent at communicating when my parents' needs were not able to be met or there were issues that needed addressing. Their activities are varied and many. Definitely something for everyone. But really, the best thing is the staff. They pay attention and provide care in the kindest possible way. THis is a very difficult job and the staff handles it with great respect, kindness and humor.

Provider Response

William112642250

It is close to my house, and they got all the services my mother needs.They got movies, and trips that they take them on a van. They serve three meals a day. I am satisfied with everything. The food is very good.

Caring493

I can't thank them enough for all the help during the process of searching for a place for my wife. They were the first call I made, and the last one I needed to make. It was great! They made our difficult and confusing decision much easier, and also made it possible to have confidence in the decision we ultimately made. They are a wealth of information, not to mention gracious, warm and caring! We're glad to know she's in a place that is safe and with caring people. Highly recommended.