The Hill at Whitemarsh

My father moved into The Hill at Whitemarsh. It's a beautiful setting on the old farms of Erdenheim. They have every amenity my father could think of having. They have fine dining, theater rooms, and two pools. The nurses are fantastic. I can't say enough about them being wonderful. They also have a ward where they can go if they're sick. They're excellent with their wound care and everything. It's such a beautiful place that it's like walking into a fancy hotel, and everybody caters to everything they need, and they watch them and take care of them 24 hours a day. They're just fantastic. They have buses and drivers that will take them anywhere they need to go. They just sign up and let them know. I'll probably go there when I retire too because it's beautiful where it's located, and I am overwhelmed with how well everybody has been taking care of my father. I do not have a worry in the world of him being there. They have so many activities too, even for the ones that can't get up and walk around. They have all kinds of things for them to do in their chairs, from painting to bingo, to even dancing and yoga in their chairs. They play music for them all the time and keep them moving, and that's the key. Even though they're stuck in a chair or something and can't walk, they are still trying to keep their bones moving. They're on top of everything above all the other places I've looked at. I've had dinners there as well and it's very nice. It's like a five-star dining all the way. The price is the average rate that's going around, so you can't get anything under $6,000 for 24-hour care. It's a good bang for the buck.

The Hill has gone down hill big time! Years past this was a destination of choice. I just had to remove my mother from rehab at the Hill on 1/7/2018 due to the grossly lacking care she received. Staff was not complying with Doctor orders. Refused to shower the patient after she was finally allowed to get one post op after a MONTH! Dignity of the patient was violated. She was isolated in her room due to a virus outbreak and the lights didn't function properly, the TV didn't work etc. Just horrible horrible care.

Life care doesn't live up to 5 star reputation! Mom has lived independently for years. She recently moved into assisted living, and was initially told she would be allowed to eat meals in the main dining room with the friends she has made over the years. However, the Hill is big on appearance and doesn't want someone with physical aging issues in the dining room. It's bad for appearances and public image. So, Mom is banded from enjoying the social connections and friends, trapped with memory care people, although her mind is still sharp.

My Aunt Mary has been at the hill off and on. I just wanted to thank all the workers and care givers to my Aunt for your patience, kindness and willingness for her. Everyone that works at the are super. I commend each and everyone as I think you are all awesome. Thank you

The Hill is good, my father is there, and I know a lot of people living in there. It’s a nice facility; the apartments are brand new and larger. The food is great, and the dining room is really nice. They have swimming and a gymnasium, and they have an auditorium for speakers and lectures.

I probably would give 5 stars to The Hill at Whitemarsh, but it is very expensive. However, that was what I was looking for: assisted living for my mother. It was beautiful. It had all the bells and whistles.