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Westmoreland Manor

2480 SOUTH GRAND BLVD, Greensburg, PA 15601

(800) 558-0653 (Caring Family Advisor™)

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3.2

(11 reviews)

Care Offered: Nursing Homes and Independent Living
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About Westmoreland Manor in Greensburg, Pennsylvania


To learn more about this provider�s license and review other available state reports, please visit:
Pennsylvania Department of Human Services Provider Directory

Map of Westmoreland Manor

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 395435
    Ownership Type: Government - County
    Rating Date: 9/1/2023

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Reviews of Westmoreland Manor in Greensburg, Pennsylvania

3.2

(11 reviews)

  • Facility

    2.5

  • Staff

    3.0

  • Food

    2.5

  • Activities

    3.0

  • Value

    2.5

Jeff

4

March 26, 2022

I am a friend or relative of a current/past resident

My aunt is in Westmoreland Manor. It's good so far, but we need to reevaluate her situation because she also needs memory care. They deal with a lot of lower-level patients that deal with a lot of attention, so the staff there are spending a lot of time with other people too, and can't give full attention to everybody. They always update me of changes in orders as far as medicines, or changes in their care. They seem to be very interactive with her like in conversation. I think the food is good, but I would rate it average because they're not watching the diet they're giving certain patients. They have a lot of activities. The rooms seem nice, they've got hallways where they can move around. But like most nursing homes or assisted living facilities, they're locked down because of COVID guidelines right now. Because all the patients are very medically involved, they don't want too many people in there.

GrannyIrish

5

October 13, 2020

Other

My mom was a resident at this facility. The staff treated her with dignity and respect for the entire two years she was there. Mom had multiple disabilities and was confined to a wheelchair. She was always clean and never had an oder about her which was no easy task as she could not self toilet. I never heard the staff raise their voice and no task was to much. I strongly recommend this facility.

jtownboy

1

January 17, 2020

I am/was a resident of this facility

The night and weekend staff ignore the patients often. Administration officials believe the staff over the patients and their families. Please do not allow your loved ones to endure such horrible treatment.

Bhajan Daniel

3

October 12, 2017

I am a friend or relative of a current/past resident

My mother has been in the Manor for over five years now. The nursing staff has given her a lot of pure love and for this I'm grateful. But make no mistake about the fact that this place is no picnic otherwise. Unless your loved-one is very high functioning, constant vigilance will be required to make sure that all goes well. And be clear that you're going to have to sometimes dig your heels in and fight. This is a large institution with all the problems that attend large institutions.

AS A MATTER OF FACT!!

3

June 23, 2017

I am a friend or relative of a current/past resident

Depending what floor a patient is on depends on the care they receive. The 2nd floor nurses that have been long-time employees are basically 'numb' to the care that the patients require. It's more like the patients are being 'dealt with' rather than cared for. The 4th floor secured unit definitely has respect and concern for each individual patient!!

we are pleased

5

May 8, 2017

I am a friend or relative of a current/past resident

What a caring environment! The staff couldn't be more compassionate - and they have been great about keeping us informed and about following up with our concerns. The facility is clean and has much to offer. We sleep better at night knowing that Mom is well cared for

leah62

1

July 24, 2015

I am a friend or relative of resident

As a family member of a resident, it is truly heartbreaking to see how this place has declined since the new administration (Premier) has taken over. The level of care, due to lack of staffing, has declined dramatically, especially on the weekends. There are only 3 NAs & 1 nurse per floor (there's about 45-50 residents per floor). The new administrator is only interested in making $. He shows no interest in addressing family concerns. All he is interested in making money for himself & not filling positions. So many quality employees, who were genuinely concerned about the welfare of the residents, left because the new administration. Very few were replaced, & those who were replaced were replaced by some of the most miserable people I've ever seen. Trying to get a hold of a social worker is like pulling teeth. They are so under staffed that they can't return calls in a timely fashion. There's only about 3 or 4 of them for over 400 residents! It's NOT the staff's fault; they are overwhelmed! It's a shame how the staff are over-extended. Such a shame; when my mom came here 8 years ago, this was a top notch place. Now... It's a mess. The elevators are always out of order. My father, who's 87, has to either walk up 2 flights of steep steps or walk the whole way around the building to get an elevator.

Lou Ann1

4

November 29, 2014

I am/was a resident of this facility

We were pleasantly surprised with Westmoreland Manor. The staff was phenomenal. They were understaffed, but the girls that were on that floor gave their all. I wouldn’t say it was great, but it was good.

caring0627213

3

July 25, 2013

I am a friend or relative of a resident

Everything seems to be fine at Westmorland Manor when my dad was there. They have some staff that are compassionate, patient, and willing to do things right. The place was clean. The food was fine. We requested to get him out of the room because the other person was making a lot of noise, but they did not immediately respond until we got dad to the hospital. Dad was going nuts with the noise.

chrissy1

3

June 29, 2012

I visited this facility

The facility is welcoming, clean workers are plesant.

brownjesse7

4

June 2, 2012

I am a friend or relative of a resident

My grandmother is stay here as she recovers from a stroke. From the outside it is a very beautiful place though i do worry because it is located close to the county prison. The staff are very kind though very busy at times it seems but they always get to any questions i may have or any favors such as making sure the local football game is on for her.The facilities themselves seem clean and well maintained and the elderly i see on the way to my grandmothers room seem well. If i was to have any complaints it would only be that as i stated before they seem a little understaffed at times. As i would like to finish with a positive since i would rate this facility very good would be that even if visiting hours arent at the time they always try to fit family in when it is good for us if its after hours visiting or moving therapy around.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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