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St. Andrews Memory Care

Offers Memory Care

13 Reviews
7617 SE Main St, Portland, OR 97215
Call (800) 385-2527
St. Andrews Memory Care (800) 385-2527
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Reviews of St. Andrews Memory Care

13 Reviews Write a review
Food
(5 Reviews)
Staff
(7 Reviews)
Facility
(8 Reviews)
Activities
(5 Reviews)
Value
(5 Reviews)

Memory Care Reviews for St. Andrews Memory Care

October 15, 2021

By Raven

I visited this facility

St. Andrews Memory Care was a nice place. It wouldn't work for my brother because he couldn't smoke. He smokes a lot. But that was a good place. They have activities with the patients. It seemed like whatever they were doing was geared towards the floor that the patients were on. They have nice outside grounds. It was well kept, clean, and nice. But because it was a nonsmoking facility, it was not going to work for him. I talked to the director, and she did the tour. They answered questions and they were polite. It was just a short quick tour. We didn't go into the rooms; they have patients. The residents were in the hallway in the dayroom and that seemed to be organized. They have a garden and a patio-type place.

Provider Response

Hi Raven, we are very happy to read your review and want you to know that we are here for you in the future. We are sorry that it did not work out for your brother here and want you to keep our community in mind in the future if he stops smoking. Thank you again for taking the time to let us know how we did. We hope you have a great day and hope to see you soon!

July 14, 2021

By SaraBen

I am a friend or relative of a current/past resident

St. Andrews is a great facility! Staff very friendly and welcoming. They genuinely care about our loved ones. We hav e seen some great changes within the facility as well over the last few months!!

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at St. Andrews Memory Care. Thank you again, we hope you have a wonderful day!

April 04, 2021

By Tanya A

I am a friend or relative of a current/past resident

My sister with early-onset dementia is a resident here, and while we were concerned the age difference would spook her, she has settled in very well. The staff is taking great care of her, and were very receptive to incorporating our experiences in her care to make it best for everyone. She takes full advantage of all the activities, and is even happier and engaged than when we were caring for her!

Provider Response

Tanya A, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

April 03, 2021

By Mary2611

I am a friend or relative of a current/past resident

I'm absolutely delighted that I placed my aunt here. she is so happy and always smiling when I see her. She seems engaged and healthy. Her room is a large suite that she shares with someone else. So the other person gets one half while my aunt gets the other half. In the room there is a bathroom with a sink and toilet. The rooms are always clean when I come and visit as is the bathroom. The bedrooms have wood or vinyl flooring. This is great because messes are easy to clean up and the smells don't linger for too long. Staff is very nice and pleasant. They look presentable and are always put together. I have noticed many of them are now wearing uniforms which makes it easy to tell who works there and who does not. I have seen residents enjoy walks outside and my aunt will talk about playing bingo. I did meet the Activity Director and she went over the calendar with me. They had scheduled things like making jewelry and grilled cheese sandwiches. It sounded like fun. The amenities offered are food for visitors. You do have to pay for it but its fairly cheap. They also have drive residents to and from appointments. They also did just open a salon. It's a great place.

Provider Response

Hi Mary2611, thank you very much for taking the time to leave us this positive review for our team at St. Andrews Memory Care. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

March 31, 2021

By Julia123456

I am a friend or relative of a current/past resident

This institution is absolutely lovely.When I walked inside it smelled clean. While I was visiting my sister a housekeeper cleaned my sister's room and her bathroom. The rooms are wonderful. They are larger rooms than what you would see elsewhere. Each room has a bathroom toilet sink ect. and they have windows in all of the rooms. It's magnificent. They are all hard wood or similar to hard wood. Which is great because it's easy to clean. Staff has been wonderful. They are really good about maintaining a positive attitude which then makes the residents have good attitude. The over all energy here is just so calming and happy. I seen some residents playing bingo and they really seemed to be enjoying that.They were able to win fun prizes and things. As well as making some bracelets out of beads. Staff was also participating in these activities and seemed to be having fun.The community offers quite a few amenities They have a massive yard. The residents are taken on walks where they are watched by a staff member.There are also benches outside for residents to rest and catch their breath. The community was a great place everyone there seemed happy and healthy. I'm truly glad I put my sister in this institution.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). This way you can see what we are all up to each day! Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

March 26, 2021

By manny159

I am a friend or relative of a current/past resident

I can not begin to express how impressed I was with St.Andrews Memory Care. The rooms great. Staff Awesome. But lets talk about the activities!! First off those two ladies in activities are the nicest people there. They were extraordinary. I couldn't get the elevator to work so one of them helped me. And not just opened the elevator for me. But actually walked me up to my moms room and made sure I got there. In the elevator we talked and I asked her what they do all day. And she told me what they were doing. I was beyond impressed. I saw them painting nails that day, decorating for Easter going outside with residents and also sitting down with residents and just reassuring them that it's ok and that they are safe. These ladies were so amazing. It lets me breath knowing that my mom isn't just sitting doing nothing all day long. It was one of my big fear when I put her in a facility. But I know that she is being well taken care of and she is being stimulated by all of these enriching activities that those two are doing. This place is great and if you have any fear about putting you family in a facility. Look at their activity calendar. And think would you be happy with these activities. Because When I looked at the St.Andrews Calendar I would do all of these activities

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at St. Andrews Memory Care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again, we hope you have a wonderful day!

March 19, 2021

By Kayla Black

I am a friend or relative of a current/past resident

Staff is kind and friendly. Not only to family members but to the residents as well. The room are quite spacious. It depends on the room of course but you standard size room is quite generous. They provide some furniture such as table and chairs. Any time I visit my mother she is well showered. There food is pretty good and everyone seems to enjoy it. I have been here several times and I have seen a vast amount of improvements. From the staff to the residents over all well being. staff seem happier and more put together. They looking professional. And the residents and always looking clean and taken care of. I have also noticed an improvement in the types of activities offered. Residents seem very engaged in all sorts of activities from milk and cookies to bowling. amenities offered is the building has a huge amount of property. Any time I go to visit I see people walking outside and enjoying the weather. I've never had an issue with anyone there. If mom's stuff goes missing staff is more than happy to help. And I usually get a call or an email informing me that her stuff has been found. If I am ever not able to make it over there to see mom in person I can always call the building and they let me talk to her granted that she is up. I am so happy I chose this facility.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

March 31, 2018

By Dell

I visited this facility

I went Pacifica at St. Andrews. The outside looked very nice but it was quite depressing inside. The person who was supposed to give us a tour was sick, so someone else gave us the tour. It was kind of awkward because she didn't know the answers to some of our questions. The dining area is beautiful because it is in the chapel part of the place, and they have a beautiful lawn. However, I didn't see any amenities or observe any activities. Also, the rooms were outdated and a little rundown.

Provider Response

Hi Dell, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We thank you for bringing this matter to our attention, and will use this as an opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. We would love to have you return for another tour and allow us the opportunity to showcase our community and properly address your questions. If you are willing to give us another chance, please reach out to us to speak to our manager directly.

September 06, 2017

By Byron

I visited this facility

Pacifica Senior Living St. Andrews did a nice job for us. The RN came out to see what condition my wife was in and inspected her. She suggested hospice care and was very helpful. The place looked nice, and the people were very kind. I really appreciated them. The room looked fine and adequate. It had a nice, full bathroom with a roll-in shower.

Provider Response

Thank you very much for taking the time to leave us this positive 5 star review. We are always more than happy to assist you if anything else comes up. If you have any further questions, please give us a call. We're always happy to help!

February 16, 2017

By dry martini

I am a friend or relative of a current/past resident

Lots of turnover, hard to get information on your family member, lost clothing and personal items, not a lot of engagement. Caregivers do their best but don't seem to be well trained or that happy with their jobs. It's not abusive but not much more than taking care of basic needs. Was great with previous owners!

Provider Response

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (503) 200-3028. We hope to hear from you to resolve your concerns.

January 19, 2016

By What a place!

I am a friend or relative of resident

My family decided that St Andrews is the right place for our mother. She is well cared for and engaged in social events daily. The activities are fun, the food could be better, but all in all, we love the place. The care givers are attentive and always go the extra mile. We searched all over Portland for the "right" place for mom and when we arrived at St Andrews we knew had found the place.

November 29, 2015

By Anonymous114533850

I am a friend or relative of a resident

I didn't like St. Andrews, but I didn't have a lot of choice of where to take my mom, and she was only there for a short time or so. It was an older building, and the staff seemed to be made up of a lot of young people that did not know what was going on. I would come in there trying to get a little information, and the staff wasn't really helpful. The atmosphere was supposed to be friendly and warm and comfortable. This one was an older building; some of the other places had brand-new, much nicer, more modern buildings.

March 30, 2015

By Renee25

I visited this facility

We already moved in my husband's grandmother. The name of the community is St Andrews Memory Care. It is a more faith based community, and she likes the location because it is nearby her two sons. All the staff is extremely friendly. They had all the services there like getting your hair done and nails done. The dining hall has a garden-like setting outside, and they have a garden club. It is a nice facility in a nice location. The room is really nice. It is like a studio room which has a kitchen area and bathroom area. It is a good size, and it seems fairly updated. It is like it had newer carpet, and it is kept in good condition and very clean. It met all our standards. I wouldn't say it is the most luxurious place because we couldn't afford the most luxurious place for our grandmother. We needed something that Medicaid would offer. But as far having all the basic things that we needed to be great for her living life, they have all those things. It is clean and neat. My husband looked around at other ones, but this is the one that he likes where he felt grandma would feel comfortable.

Provider Response

Hi Renee25, we are very happy to have provided you with such a positive experience!
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Questions about St. Andrews Memory Care

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

How many staffers are on duty in the daytime and overnight?

We have sufficient staff to meet needs and requirements of the population of residents within our community.

What programs or activities does St. Andrews Memory Care offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does St. Andrews Memory Care use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding. To enrich the dining experience we also provide all our meals on colorful plating.

How does St. Andrews Memory Care keep residents' families informed about their loved ones' health?

The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Describe the neighborhood around St. Andrews Memory Care. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

St. Andrews Memory Care is nestled in a residential neighborhood near a church and an elementary school, close to the freeway making it convenient for loved ones to visit. The community is full of rich history and preserved architecture. St. Andrews is proudly considered a Portland landmark protected by the historical society.

Is St. Andrews Memory Care affiliated with a hospital if more care is needed?

Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with Portland Providence located within 7 miles from our community and the Adventist Medical Center is less than 3 miles away.

Costs for St. Andrews Memory Care

Cost of Memory Care

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Starting Price

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Services and Amenities of St. Andrews Memory Care

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Garden And Patio
  • Security Gate
  • Spa

Cleaning services

  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms

Guest services

  • Guests At Mealtime
  • Overnight Guests

General

  • Resident Capacity: 85
  • Pets: No Pets Allowed

Licenses

  • State Licenses: 5NA107

Costs

  • Memory Care Starting At: $5050/month
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    About St. Andrews Memory Care

    Situated in Portland’s quaint southeast neighborhood, Pacifica Senior Living St Andrews offers full-service memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer’s disease and other forms of dementia. Our community focuses on programs that help individuals with memory loss to —even thrive—while managing the issues of dementia.

    Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. We understand how important this is to our residents and their loved ones. While providing the best in customized care for our residents, we also provide support and education for families, helping the entire family enhance their understanding and happiness.

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