Senior Suites Healthcare

terrie hood

My mom and dad have been in Senior Suites for over year. My two brothers and myself very pleased with how they have been taken care of and treated. Nothing is perfect in life, but considering Senior Suites best Nursing Home Facility in Broken Arrow. All nurses, cmas, ladies that past out medicine have treated my parents greatly. The Administrater is outstanding Very helpful with all matters we may have, and always answers any concerns are questions we might have. I score Senior Suites with high stars and very thankful for all they have done and continue to do for our parents.

Hell Is Not Hot Enough For Him

Our mother was put here for physical therapy with a broken ankle. There was a nasty nurse here that took an instant dislike to our mother because our mother did not want to be dragged out of bed at the crack of dawn and made to sit in the hallway all day, this nurse made life hell for our mother and our family the entire three months our mother was in residence here, she cancelled a doctor appointment, another time she cancelled the driver, she lied about our mother and said she tried to hit her so she would be put in a psychiatric hospital for a mental evaluation, (the truth about that situation is this nurse and 2 or 3 CNA's were forcefully dragging our mother out of bed at the crack of dawn and my mother raised her hand to stop them, but that is not the story this lying nurse told everyone. Our mother was given 2 antidepressants at the same time (which she did not need), these pills forever altered her mind to the point she no longer knew who any of her children were for the 7 remaining months of her life. They dumped our mother off at home half-dead instead of taking her to the emergency room because someone was not taking vital signs everyday, when she arrived she could not lift her head off of her chest, her eyes could not focus and she could not speak other than to say "no" a couple of times. The day before this a nurse had taken away her table and water glass so our mother went without water all day and they put her food tray on the nightstand where she could see her food but not reach it, her food sat there and congealed all evening and no one cared that she had not had anything to eat or drink all day, we have no idea how many other times she was abused this way. Our mother was bedridden and too lethargic to press the call button for help when she needed it. After they dumped her off half-dead, the owner called and told me it was our fault his nurse didn't want to do her job, he said she hated to go in our mothers room every day and do her job because she felt my family did not like her, we were not there when this nurse was supposed to be working they just needed someone to blame for the abuse and neglect our mother suffered while in his hands. They don't take responsibility for anything, all they care about is protecting their precious money so they can live a lavish lifestyle. There was no investigation and no apology for the things that happened to our 84 year old mother while in his hands.

grateful guardian

My aunt has lived at Senior Suites for two years. She absolutely loves it there. It is consistently clean and free from odors. The food is excellent! I asked one of the nurses about her fit bit and how much she walked in a day. She said two days earlier it was 15,000 steps. They work hard for their money.

CJ10

Senior Suites wasn’t noisy. It wasn’t noisy and was carpet all the way through. It looked pretty decent and people seemed willing to help. I thought it was nice. The price was pretty high.

Laura114977750

Senior Suites looked fine to me. The facility is not large and not open enough. As for the rooms, they have both double and single. They were of nice sizes. The place is clean and looked pleasant. If I had to go to a skilled nursing facility, I would probably go there. I met the coordinator or the business person at Senior Suites who was very nice. They have activities and church services too. My initial impression of this place is that it is a warm and inviting facility.

BAPenny

My mother is in this facility and they have been great. No place is perfect but they have been responsive when we've called things to their attention. Courtney is an amazing nurse and Josie is a very competent and caring med tech. Even their weekend staff is wonderful especially Esmerelda. Their CNAs have been very good with Mom as she is very weak from end stage cancer. It's not home but if home isn't possible this is a good second. Keep up the caring and competent staff Senior Suites

grandpa's protector

My father in law was found in a ravine with a head injury and we had to place him in a nursing facility. We picked this one because of it's cleanliness, friendliness of staff and the skilled services they provided him. They have helped us with the Medicaid process and included us with his dementia plan of care. I would HIGHLY recommend this facility to anyone who has a need for high quality dementia/nursing care.

Grandma's Keeper

My grandmother was in this facility for months before she passed. The staff was wonderful and caring. They really took the time to get to know her and care for her personally. They were great about talking to us about her care. Nothing is perfect, but if you had to put your loved one in a nursing home this is a good one. I was really impressed with how well the staff listened to needs and the attentiveness of concerns.

friend of mine

After being advised by some people that know what the conditions are in this facility, we went ahead and entered my wife in this one. Here is what we found. #1 terrible responce time to call for assistance. #2 Staff for the most part poorly trained if at all. Turnover in floor personell really high. #3 Ongoing safety hazards ie: loose flooring in many patient rooms. #4 Loud talking in halls, #5 Hit or miss delivery of meals and selected by God only knows, some times the entree only, no drink or any thing else and they make a trip back to the kitchen or some where for each patient (silly). All in all it appears that there is a serious case of poor supervision in this facility. I have documented photos of the floor (terrible) and other items mentioned above. You should be ashamed. Come on guys you can do better than this. Let me ask you, would you put your mother or wife in a place ran like this?

Dissatisfied Family

This place is a cesspool! My dad was admitted to the hospital for dehydration and electrolyte imbalance. At the hospital they found he had MRSA is his urinary tract! He was dead within 2 months. During this same period my mother was also admitted to the hospital - for dehydration and acute renal failure. She eventually died in that nursing home -- of pneumonia. Also while a resident there, she became homicidal and suicidal. When admitted to the hospital, her drug screen was negative for Benzodiazepines (which the doctor had prescribed for her) and POSITIVE FOR MORPHONE (which WAS NOT prescribed for her). When I found out what her drug screen showed, I spoke to a psychiatrist about how she did not having any benzodiazepine in her system which she needed and had Morphine instead. When I told him she was suicidal, he stated, "Yep. That would do it!"

terbear

My wife was there for rehab six days the first day non of her medicine including breathing treatments that she desperately needed they did bath her for 4 days until I asked the therapist if they would forgot to feed her when they did get her medicines they brought when they felt like it.Left her sitting in chair all day and into the evening when I talked with her at 8:30 Tuesday night she had not been helped into bed and they forgot to feed her.The next morning they found her on the floor she had passed away.