Richmond Heights

horrible place for your love one

short staffed,ignor the needs of the residents ,adminstrative staff has changed 3 times in a year.They are not trustworty. Not all staff was bad. revolving door of staff. Never had clean linen .

Angela

My mother was in Richmond Heights Place for rehab. The facility is beautiful, but as far as the care my mother received while she was in there, I was not pleased with it. I'm assuming because they're new, I guess they're trying to get things together, for one instance, they put a pan in the bedpan and forgot about it, they were very bad -- when she rang her buzzer for them to come, it took them too long, and then they're saying, she just rang it or something like that. The social worker there can be very rude, no help in helping you understand the ins and outs of having my mother in the nursing home. She was there a little over ten days.