The Winfield at Richmond Heights Richmond Heights, OH

Offers Assisted Living and Independent Living

11 Reviews

$$$$

261 Richmond Road

Richmond Heights

44143

The Winfield at Richmond Heights

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4.5 11

famik 2021-04-16 My mom was left in her chair for twelve hours no one changed her diaper all day. She has a bed sore on her lower back and she needs to be put in bed every few hours. They forget to give her medication at least three or four times a week. The emploees have long fingernails I can't believe they have not scratched my mom. I would not recommend this place to anyone. It is horrible and only a few employees care about the residents. I visited this facility

5 1 1

Paul 2018-11-24 The Waterford at Richmond Heights was the finest facility I toured. The staff was very hospitable to me as a visitor, and polite. What I observed with the care of their patients was very high level. Even without extensive cleaning, I thought the rooms were in very good condition. I was impressed. I visited this facility

5 5 1

Marvetta 2017-01-15 The Waterford was a beautiful, pleasant facility. Everything looked beautiful and smelled good. It was wonderful. It seemed like the staff was very involved and all the residents looked happy and engaged. They had activities, like exercise class. The food looked good. I visited this facility

5 5 1

Caring112042950 2015-09-07 We went to The Waterford. Everything there was superb. It was a marvelous location. The people were excellent. The facilities were very nice. My mother made a comment when we left. She said, "I could see myself living there." I visited this facility

5 5 1

Caring99564750 2014-12-30 We have decided to stay at The Waterford, and we are on the waiting list. They have fulltime nurses, and the staff is pretty good. It’s a new place comparatively, and we’re very pleased with what we saw. The atmosphere is very pleasant and homey. I visited this facility

5 5 1

Julie11 2013-06-22 Waterford at Richmond Heights is a very nice facility. They have game room and a nice library. My sister got a small apartment with a living room, a kitchenette and a bedroom. At first, we had adjustment issues when she went there, like she stopped eating, etc., but she's doing well now. The staff are very helpful. She is getting good care from them. My sister does have dementia and she doesn't have the presence of mind to ring a bell or anything, so they have her on the schedule where they would come and check her every couple of hours. She has gotten used to the care and to the routine and she's getting a lot better now. We went up there for her birthday and were going to take her out but the director said, "Why don't we just put you in a private dining room and let her have lunch here with you guys, because it's upsetting to her to be in a new environment?" So they gave us a real nice lunch and they had some birthday cake for her. It was a very nice touch. I am a friend or relative of a resident

5 4 1

Vivian 2022-05-18 The Winfield at Richmond Heights is close to me. So, proximity was good. The campus has a nice grassy area. It's quiet and the building itself was easy to get around, but I think maybe for someone new moving in, it would take a little bit of getting used to. They had call buttons for safety purposes if something should happen (which was important for my aunt). They had a little kitchenette in their apartments. Some of them even have a den and a balcony, which my aunt liked. The amenities were nice. I saw both the independent and assisted living and we had a good discussion throughout the whole tour. Then afterward we sat down and just talked about my aunt and things that she was interested in. They wanted to get to know her a little bit more. The lady who gave the whole tour was very knowledgeable. I visited this facility

5 5 1

Sharon 2018-07-19 The Waterford at Richmond Heights was very nice and the people there were very accommodating. My mom used to be a resident in the independent living there. She was in a 1-bedroom apartment with a large den and full kitchen facilities. She went to the dining area to eat, but she could also cook her own food if she wanted to. It was very clean, the apartments were nicely-sized, and the atmosphere was very pleasant. The grounds were lovely, and they have an actual location where the residents can do gardening. Plus the location is convenient, with a hospital just around the corner. I am a friend or relative of a current/past resident

5 5 1

Bruce M. 2017-12-26 The Waterford was at the top of my list. The rooms were larger than the others that I looked at. The staff member who assisted me was excellent. I visited this facility

5 5 1

Freda 2017-10-05 I went to The Waterford, and it was gorgeous. They had everything there, they had a dining room, they had activities galore, transportation at a certain radius, and housekeeping included. They showed me a physical therapy facility, beauty salon, an outside area for cookouts, and it was really nice. However, it was out of my mother's price range. The apartment had a huge bathroom with a washer and dryer inside, linen closets, and a shower and bath. It was roomy. I want to move there also. I visited this facility

5 5 1

Sue316436 2016-07-27 The Waterford at Richmond Heights is a very nice and beautiful place. The staff all seemed to be very pleasant. The young woman who took care of me was a very nice and helpful woman who really went out her way. The grounds were very nice and clean. The eating area was very nice, kind of like a restaurant with tablecloths. They're just very good. The food smells good. The dining area was beautiful. They went out of their way to take care of their folks and had a very nice menu. My sister-in-law said it was good. I visited this facility

5 5 1

261 Richmond Road, Richmond Heights, OH 44143

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The Winfield at Richmond Heights (800) 385-2527

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Reviews of The Winfield at Richmond Heights

11 Reviews Write a review

Food

(2 Reviews)

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(6 Reviews)

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(6 Reviews)

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Assisted Living Reviews for The Winfield at Richmond Heights

April 16, 2021

By famik

I visited this facility

My mom was left in her chair for twelve hours no one changed her diaper all day. She has a bed sore on her lower back and she needs to be put in bed every few hours. They forget to give her medication at least three or four times a week. The emploees have long fingernails I can't believe they have not scratched my mom. I would not recommend this place to anyone. It is horrible and only a few employees care about the residents.

Provider Response

Thank you for taking the time to give us feedback. We here at The Winfield at Richmond Heights would like to extend our sincerest apologies concerning all of the issues that your mother has experienced. We pride ourselves in maintaining the highest quality standards for all of our residents and their families. We hope you will give us an opportunity to discuss these matters further and come to a resolution. Please give us a call. Thank you.

November 24, 2018

By Paul

I visited this facility

The Waterford at Richmond Heights was the finest facility I toured. The staff was very hospitable to me as a visitor, and polite. What I observed with the care of their patients was very high level. Even without extensive cleaning, I thought the rooms were in very good condition. I was impressed.

January 15, 2017

By Marvetta

I visited this facility

The Waterford was a beautiful, pleasant facility. Everything looked beautiful and smelled good. It was wonderful. It seemed like the staff was very involved and all the residents looked happy and engaged. They had activities, like exercise class. The food looked good.

September 07, 2015

By Caring112042950

I visited this facility

We went to The Waterford. Everything there was superb. It was a marvelous location. The people were excellent. The facilities were very nice. My mother made a comment when we left. She said, "I could see myself living there."

December 30, 2014

By Caring99564750

I visited this facility

We have decided to stay at The Waterford, and we are on the waiting list. They have fulltime nurses, and the staff is pretty good. It’s a new place comparatively, and we’re very pleased with what we saw. The atmosphere is very pleasant and homey.

June 22, 2013

By Julie11

I am a friend or relative of a resident

Waterford at Richmond Heights is a very nice facility. They have game room and a nice library. My sister got a small apartment with a living room, a kitchenette and a bedroom. At first, we had adjustment issues when she went there, like she stopped eating, etc., but she's doing well now. The staff are very helpful. She is getting good care from them. My sister does have dementia and she doesn't have the presence of mind to ring a bell or anything, so they have her on the schedule where they would come and check her every couple of hours. She has gotten used to the care and to the routine and she's getting a lot better now. We went up there for her birthday and were going to take her out but the director said, "Why don't we just put you in a private dining room and let her have lunch here with you guys, because it's upsetting to her to be in a new environment?" So they gave us a real nice lunch and they had some birthday cake for her. It was a very nice touch.

See all Assisted Living reviews (6)

Independent Living Reviews for The Winfield at Richmond Heights

May 18, 2022

By Vivian

I visited this facility

The Winfield at Richmond Heights is close to me. So, proximity was good. The campus has a nice grassy area. It's quiet and the building itself was easy to get around, but I think maybe for someone new moving in, it would take a little bit of getting used to. They had call buttons for safety purposes if something should happen (which was important for my aunt). They had a little kitchenette in their apartments. Some of them even have a den and a balcony, which my aunt liked. The amenities were nice. I saw both the independent and assisted living and we had a good discussion throughout the whole tour. Then afterward we sat down and just talked about my aunt and things that she was interested in. They wanted to get to know her a little bit more. The lady who gave the whole tour was very knowledgeable.

July 19, 2018

By Sharon

I am a friend or relative of a current/past resident

The Waterford at Richmond Heights was very nice and the people there were very accommodating. My mom used to be a resident in the independent living there. She was in a 1-bedroom apartment with a large den and full kitchen facilities. She went to the dining area to eat, but she could also cook her own food if she wanted to. It was very clean, the apartments were nicely-sized, and the atmosphere was very pleasant. The grounds were lovely, and they have an actual location where the residents can do gardening. Plus the location is convenient, with a hospital just around the corner.

December 26, 2017

By Bruce M.

I visited this facility

The Waterford was at the top of my list. The rooms were larger than the others that I looked at. The staff member who assisted me was excellent.

October 05, 2017

By Freda

I visited this facility

I went to The Waterford, and it was gorgeous. They had everything there, they had a dining room, they had activities galore, transportation at a certain radius, and housekeeping included. They showed me a physical therapy facility, beauty salon, an outside area for cookouts, and it was really nice. However, it was out of my mother's price range. The apartment had a huge bathroom with a washer and dryer inside, linen closets, and a shower and bath. It was roomy. I want to move there also.

July 27, 2016

By Sue316436

I visited this facility

The Waterford at Richmond Heights is a very nice and beautiful place. The staff all seemed to be very pleasant. The young woman who took care of me was a very nice and helpful woman who really went out her way. The grounds were very nice and clean. The eating area was very nice, kind of like a restaurant with tablecloths. They're just very good. The food smells good. The dining area was beautiful. They went out of their way to take care of their folks and had a very nice menu. My sister-in-law said it was good.

See all Independent Living reviews (5)

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Costs for The Winfield at Richmond Heights

Cost of Assisted Living

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Cost of Independent Living

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Services and Amenities of The Winfield at Richmond Heights

Costs

Entry Fee
Fee Structure Extra: Entry Fee Cost : $1200
Assisted Living Starting At: $4170/month
Independent Living Starting At: $2970/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

General

Resident Capacity: 141
Respite Care
Minimum Age: 62
Pets: Small Pets Allowed Only

Licenses

State Licenses: 2533R

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About The Winfield at Richmond Heights

The Winfield at Richmond Heights offers Independent Living and Assisted Living in Richmond Heights, Ohio. The community's thoughtfully designed floor plans strike a perfect balance between safety and comfort.

What Makes Us Special

The Winfield at Richmond Heights, an atmosphere of warmth and caring promotes companionship among residents and staff. Our Independent Living and Assisted Living community in Richmond Heights offers thoughtfully designed one- and two-bedroom apartments.

The Winfield at Richmond Heights Richmond Heights, OH

Reviews of The Winfield at Richmond Heights

Assisted Living Reviews for The Winfield at Richmond Heights

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Independent Living Reviews for The Winfield at Richmond Heights

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I am a friend or relative of a current/past resident

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I visited this facility

I visited this facility

Costs for The Winfield at Richmond Heights

Photos of The Winfield at Richmond Heights

Services and Amenities of The Winfield at Richmond Heights

Costs

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General

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About The Winfield at Richmond Heights

What Makes Us Special

Map of The Winfield at Richmond Heights

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