Shawnee Carespring

Anonymous

I was a PT inpatient at ShawneeSprings, Harrison. Most of my review pertains to the staff, room, and my OT and PT specialists. I was admitted with a fractured femur. The OT/PT dept. worked me hard but with wonderful results . I was able to come home to complete my home care PT. The staff is so kind, caring and the program for me touched all bases in order for me to become well on my way to becoming “walker free”. I thank them from the bottom of my heart. A great group! My private room was new and very nice and quiet. A little small but doable. Bathroom was very large to accommodate my walker. The nursing staff was nice as well. They worked with me and all the meds that I’m on. In the beginning, they were diligent on checking my vitals. The aides/STNA’s/office/etc were very tentative to my needs. They were so very kind to me and I had my favorites. Even housekeeping and food servers showed respect to this ole gal. I’ve never had to PT in my life and all in all, I was impressed with this facility. Thanks to all the gals at ShawneeSprings.

DONTDOIT

Rooms were decent, food was decent, staff not decent didnt care and let my loved one get bed sores . Do not take your loved one to this place or you will regret your decision. Waiting times for the call light, 2hrs, aides didnt want to do thier job, got upset when had to change soiled diapers. Please please please DO NOT LEAVE YOUR LOVED ONE IN THIER CARE!!!!!!!!!!!!!!!!

Justbad

The food just keeps getting worse. You never get what is on your menu or if you do, there is barely 4 small bites of it any more. Depending on the time of day, your call light may be answered within 15 minutes and at other times, you are lucky if anyone comes within an hour. Most of the aides are wonderful and the facility workers are very caring. There are some activities but they are all in-house. Since covid restrictions have been lifted there has not been any outings to like the park, movies, or shopping.

JLBeckman

My father was a short term resident who was to be there for 20 days for rehab following a pnuemonia diagnosis and was dead within 10 days. He fell out of bed 9 times in 10 days with no brain scan done, claimed he was eating 75% of 4 meals a day but lost 16 pounds and found his false teeth in a drawer, had his medical records reviewed and was being given high doses of basically benadryl to knock him out and sleep all the time, never had his own clothes on (even when he passed he has someone else's clothes on, and his death certificate read that he died of bacterial pnuemonia due to open sores and them not cleaning him. Would not recommend this place to anyone . . .please if your family members are there, watch EVERY minute of EVERY day they are there or move them to another facility.

notformyfamily

We had a really bad experience at Shawneesprings. My father was there for rehab and getting antibiotics. I felt like a family member had to be there at all times because he was not being responded to when he needed to go to the restroom. We were told by the staff to expect a 20-30 minute wait after we hit the call button. Therefore, I had to help him daily to use the restroom. Otherwise, he would have wet the bed. THe first night he was there, he was not cleaned up and had the same gown on from the hospital. I had to ask daily that he be cleaned up for the day. One day I had to wait til 4:00 PM for him to get a sponge bath and medicine on his sore. Also, I do not believe anyone addressed him by name in the five days he was there. The nursing staff seemed professional and the food was good and the room seemed cleaned, but otherwise a terrible place. When we got him out of there into another facility, everyone was relieved. I do not recommend this place for anyone you love. Also, if there were any activities, no one told us about them.

A. Jean

I went to Shawnee Springs for rehab after having surgery. Whenever I needed help with getting in or out of bed, or needed changing, it took the staff, during the majority of my stay, between an hour to two hours to answer the call light. Twice in the middle of the night, I needed help and ended up calling my family to come help me, as no staff came to assist after having my call light on for an hour and forty minutes. A number of times when the staff did come in, they would say that they would go get someone who could help me. But no one ever showed up. One time a staff member came in, and I said I needed help getting up from the bed, and she said: "well, how am I supposed to do that?" I was not assisted with washing or cleaning up until the last day, when I was able to wash myself. I had physical therapy twice for 15 minutes. I was told that I could go to the various recreational activities they offered and that they would bring me a schedule. However, I never received a schedule, even after again requesting it. The food was deplorable. I was supposed to stay there for 3 weeks, but my family got me out after a week. I would not recommend this facility to anyone.