Triple Creek Retirement Community

Bfernbach

The rooms are ok. The food is mediocre at best. The place is understaffed. No where near enough people to care for the patients. My mom has been here 17 days now. The last 3 days I have had to clean her up because she was sitting in a puddle of piss. They tell me she has a button to push. She is supposed to be on a check and change every couple hours. They were doing ok at first. I would not recommend this place if you have any kind of incontinence or need personalized care because its not going to happen.

Provider Response

Loretta

I'm moving into Triple Creek Retirement Community. They have assisted living, too, but I'm going to the independent living side. It's very welcoming and very clean. The apartment meets all my needs. It's a two-bedroom and it's very good. The staff was very professional, very helpful, and very friendly. The dining area was very nicely set up and very clean. They have a lot of activities. She gave me a calendar of the events for May. They have different trips and excursions to restaurants. They have happy hour on Fridays. They have bingo. They have a workout room if I want to use it. They have a lot of things to do. I was very impressed with the facility.

Provider Response

Anita

Triple Creek Retirement Community was excellent. I like them so much because the homes were like little cottages with their own garages and own patio. The staff was very kind, very generous, and very helpful, gave me a package with all the information and where everything is located. They had a gym, a restaurant, and transportation. They had retirement living, assisted living, and nursing home facilities. It's near a mall and it's very close to Colerain Township.

William

We are currently at Triple Creek Retirement Community. It's not all in one big building like the other ones. The facility was like a duplex with garages. I didn't like the sound of the expressway, so they've offered to completely redo one room on the other side of the street, which is much, much quieter and acceptable to us. One of the reasons we're staying here was that they have been helpful about almost everything I've asked. We have a lady that comes in and cleans in here. She's exceptional and very congenial. If you have any kind of problem, we have a person you could go to, and she's right across the road from us. She immediately takes care of any problem. They've got good people in this place. The food was satisfactory to me. They have little events going on all the time. They bring around a calendar that lists activities time of the day and if it's for men or women. They have bingo, a place to read books, and a workout room.

BS

Triple Creek Retirement Community was very nice, and I really like it. It would be my first choice if I were to go to a place because the price was a lot better. It is also in the general area where we are living now, and we would still be close to our churches, doctors, and everything. I had a nice tour, they were ready for me, and they weren't pushy or anything. The staff showed me the individual independent homes. Those were very nice, and they even had a garage. The one-bedrooms and two-bedrooms were the same price. I thought that was interesting because they had a little extra room with the one-bedroom that could have been like an office or something. I got to see a room in the memory care wing. It was fine, and it was like a little hospital room. I met one of the residents who was obviously having memory problems, and he was very pleasant. The staff talked with him, and apparently he knew her, so that was nice that she was getting around and meeting people. The only thing I didn't like is that, if you live in the village homes (the separate independent units) there was a pretty long walk up to the clubhouse where you would get meals. Meals were not included in the price. They were $5 each meal, but you didn't have to eat at all, and you can cook at home.

J.M.

We found Triple Creek Retirement Community for my parents. It's great, they love it, everybody's friendly, they've made a lot of friends, they do as many activities as they can, and everybody's been real helpful. They have a villa, they have an exercise room available, they have a salon, there's an exercise room in the clubhouse, and they have bible studies there. The staff is very friendly and very helpful. There were a couple of maintenance things that needed to be done and they were done very quickly.