Kenwood Terrace Care Center

feeling sorry for the patients

Understaffed period. The nurses sit on their busts and the aides work their busts off but they are fighting a losing battle because there is just too much work for the few that care. The blame falls solely on the management. I saw a aide go on a tirade in front of residents and management cussing and carrying on and she was back the next day. The administration is worthless and shows clear favoritism toward certain employees. Stay away.

Mommyk

I am a caregiver and I sit with my client for companship only!! We put her light on to get her ready for the day and go to theapy it took over an hour to come and see what we needed there is only two good aids here. How long would it take for them to get here if the resident was on the floor?? I would NOT recommend this rehab place at all.

barb567

I will absolutely not recommend anyone I know to this nursing home! I'm a very angry past costumer. My father was an resident there the care team there the nurses an stna were great but food was poorly and I don't see it getting any better. The owner doesn't give a care in the world to fix the problem either. So many people besides me even residents had complained about this but still remains the same.

Daughter in town

My mother is a resident of this facility. The administration is below par. The owner has not updated this building and although the State of Ohio has not required any updates dictated by the federal law related to persons with disabilities. Very disappointed in the care and food. I was not notified when my mother was admitted to the hospital even though I am her legal and health POA. I COULD GO ON BUT CHOOSE NOT TO

wazzie

While I was just there for a short time, due to surgery rehab, the care I received from most of the nurses, and care providers were very good. The food was very tasty for a rehab facility and they cleaned every day. I would like to think that I was not an overly needed person to deal with, so I did not have to have a lot of assistance, but when I did need help the majority of my care givers were very kind and concerned. There were of course a few that I would not even give a 1 star rating too and I will be writing to the facility on the things that concerned me with those individuals in hope that it may assist someone else in receiving care from these individuals. I was released by accident early and that has been a real disaster. I was given the name of an organization that would handle my in home care, my physical therapy and machines, etc. I would not use them again. This company was expecting me to leave on Friday and not Wednesday so according to the physical therapist that my only conversation with her was today around 4:30PM. She explained that the machine I need to help with the rehab of my knee and to help with the pain I am it I may not get until Monday. Unacceptable to have to wait a total of 6 days for this equipment. Her answer to me was because I was released early and the paperwork was not completed. I could understand if they were being called on Friday to say I was being released that day and that I needed my equipment on that day, but they have been given more than enough time. I would highly suggest anyone using the Kenwood Terrace Facility, that they look into using another Home Care Partner. I would recommend Kenwood Terrace to someone that needed medical rehab.