My mother is in HarborChase of Beavercreek. They're lacking in personal care, and they give too many excuses. The staff is somewhat caring, but we've asked multiple times for things to be done for her care, and it's still not getting done. The facility is very nice, but they need to step up in order for me to keep my mom there. She has a private room. The issue is with the management. They don't really listen to you.
Provider Response
Thank you for taking the time to share your concerns. Our associates are chosen for their commitment to our core values of respect, attentiveness, integrity, stewardship and excellence. They are sincerely focused on creating a safe, fun and caring atmosphere for our residents and their loved ones. We strive to alleviate any worries or concerns our residents and family members may have. We’d love the opportunity to speak with you further about your experience. Please give us a call to set a meeting.
