Bickford of Middletown

Carol

We toured Bickford of Middletown. It's nice if you have the money. It's a beautiful place. The rooms were just the right size for a couple that is in assisted living. The staff that talked to us and showed us around was wonderful. They have a lot of amenities, but some people like my sister are not into things like that. They have like an ice cream bar and a lot of places where they can congregate with their families and friends. They have a dining room where they give you a menu, and you can eat what you want. And if you don't like what they're having that day, you can choose something else. They just told us about their activities. They have arts and crafts and stuff that they could work on.

Provider Response

Cheryl

Bickford of Middletown was a comfortable facility. The staff was friendly and helpful in describing and understanding their services. They're highly professional. The rooms were nice. The dining area seemed very adequate and roomy. They had numerous activities. My dad liked it the best because it was the most casual and comfortable atmosphere. The outdoor spaces were simple, clean, and comfortable.

Provider Response

Lynn

I went to The Bickford in Middletown. I like the atmosphere. It seemed a little more upbeat. I noticed the residents in assisted living seemed to be happy to be there and interacted with one another. On a tour they showed me different areas. You have a common area where you can sit and read, and then they have another common area where they have live music and pop popcorn. It looks like a social area. I also liked the size of the rooms, even the small room is still a nice size. The staff seemed really friendly. The staff was nice. She was informative, and she answered my questions.

Provider Response

Patricia

My mother-in-law is moving into Bickford of Middletown next week. I liked all the green space. We enjoyed all the open places for people to get together and talk. The residents that my mother-in-law met were very friendly. The staff was wonderful. They had a craft room that was open all day long so that you could go in and do whatever you want, even if you didn't want to partake in a class. And it had great food. That was very important to my mother-in-law. The staff was wonderful, very friendly, answered all my questions, and made my mother-in-law feel totally at ease. It was nice. Even when we went to eat, residents came and sat with her and it was just very, very -- she said when she left that it felt like home, and to me, that's a huge compliment. She just couldn't wait to get there. They keep people out of memory care as long as possible. They don't rush people into memory care. You may qualify for memory care, but if you're not ready to do it, then they keep you out in assisted living, which is wonderful. It was a really good experience, plus the longevity of the staff was huge which says something.

Provider Response

ReviewerFC072221A

I like the rooms at Bickford of Middletown. I like the way the place was laid out. It's homey, I like the location, it's kind of isolated, and it's more out in the country. If you like that kind of an atmosphere, it's very nice. A lot of people were sitting outside when I was there, and they seemed to enjoy that. The rooms were really clean, the place was clean, and the people were really nice. I like the atmosphere there really well. The only thing I saw was what was posted, and it looked like they had a lot of things going on, several things per day. It looks like there were lots of things for people to do if they choose to do those. I like the way the rooms were done. They all had kitchenettes, a microwave, and a little refrigerator. The rooms were laid out well, they're not huge, but they were laid out well, and quite usable. If they needed to go to doctors' appointments or go shopping or something like that, they could do that. The dining area had more like a fine dining atmosphere. It was a large area and they were all doing the social distancing thing. A lot of the chairs and stuff like that were removed simply because they didn't want everybody sitting together and they were doing things in shifts. It was a large area and it looked like really nice. The menu and choices looked good. I really like the place.

Provider Response

David

My mother-in-law is in Bickford of Middletown. The staff is fairly transient. They change quite often, so it's a fairly transient situation. The food is not all fast food. On special occasions like Christmas and things like that, without Covid, we're invited and we have partaken meals with them. There were also times you could go out and eat with your loved one. Upkeep is very good. They have an Alzheimer's wing and the rest of it is for just minimal assisted living. They have a room that is used for arts and crafts, and they have a chapel. They offer trips to the grocery store and trips to different places under normal circumstances. Their price is pretty much on par with the other assisted living homes, no more expensive, no less expensive, but all of them are expensive. I would give the nursing staff a 5 and for some of the staff for day-to-day things, it would be a 4. The food is sometimes pretty good, other times it leaves something to be desired. They have different cooks and the food goes as the cook goes. The facility is very good.

Provider Response

Reviewer RC#0304d

My grandmother is currently at Bickford of Middletown, and so far, the care has been OK. The staff was very kind and appeared to be genuinely caring. Administratively speaking, maybe they're a little bit disorganized, but overall it's been a good experience with the people. The meals have been very good, too. Sometimes they have a happy hour, and they have other activities where they get together, like a Super Bowl party or something like that. They have things on a weekly basis for them to do. It is difficult socially for them right now, but it seems like they're doing as much as they can for the residents.

James

I went to Bickford of Middletown. It's really clean, really up to date, and more like home. The people were great, they were eating when I was touring, they had choices of what they wanted to eat, so that was great, and they were getting ready to play bingo I think. I liked it.

Loretta

I went to Bickford of Middletown, but they did not have an opening, and the price was higher. It was very comfortable, the residents were in places chatting, and it looked like a very friendly community. The staff was excellent, and very helpful. The layout was very accommodating to the residents. The rooms were very nice and set up well. We got to taste the food there, and everything was very nice in the dining area. The staff was very friendly and accommodating, and the residents seemed very happy.

dopsysniece

We had to relocate our 94 year old aunt here from FL. She was at Bickford of Middletown for just under 7 months before her passing. All of the staff at Bickford is so amazing, caring & truly love their work & loved our lil Aunt. They would call us immediately if there was a medication change or for any issues whatsoever. We had peace of mind knowing she was truly cared for. If we could rate higher than the 5 stars we certainly would. They have been a true Godsend for our family. God bless them all!!

Beloved Sister

My sister was admitted and was there to get better and to regain her strength. However, this was not the case In fact, she declined after being placed there. After only 6 days she was removed by family and re-admitted to hospital due to UTI, pressure ulcers, and e-coli from her stay at this facility. Staff seemed to be nice but care was very minimal. Too many patients and not enough nurses. Only good thing I can say is that the rooms were clean. I would not recommend this facility for any reason.

EK

Bickford of Middletown has been wonderful taking care of my mom. The place is very nice and kind of country style, and my mom is a farm lady, so that's nice. It's very clean, and I'm very satisfied with it. There's a little issue with the food, and the residents are not very happy. It seems to repeat itself a lot. The room size is nice, and they have a lot of things going on. It's a pretty building inside and out. They have lots of activities and plenty of things to do. The price is a little higher than others.

Deborah

Bickford of Middletown is wonderful and beautiful. The staff is really good. The dining area is really pretty. They have a lot of different activities. The apartment we saw had a living room and a bedroom. The place is friendly and everybody looks happy.

Dana

My mom was at Bickford of Middletown for about a month in a respite care room. The food was very good, and the place was extremely clean. The staff was eager to meet needs. The rooms were very clean, nicely decorated with windows, and met basic needs. It was good but very expensive.

Laurie052868

Bickford of Middletown is very nice. They had activities and different areas, but it was a little less secure. They had walking paths, and it was more an open campus style so people could roam a little bit more. The only problem with them was they didn’t have an opening, and you would have to go on a waiting list. As far as the facility, I would have had no problems with it. It would have probably met my parents’ needs.

Bob322435

Bickford of Middletown was the best and most pleasant one of the three places visited. There were many activities going on, the residents seemed to be more engaged, and the staff seemed plentiful. I saw their menu while they were having lunch, and it looked like a very nice arrangement.

Dean633822

Bickford of Middletown didn't take Medicaid, but it was very nice.

Debbie426450

Bickford of Middletown is where my mother-in-law lives. The people are very friendly and the place is a good size; not too big, not too small. They have bands and bingo every day, games, exercise time, puzzle time, cards, get-togethers, and theme days, like farmer day and crazy hat day. They have a doctor that comes once a month and provide three meals a day; they encourage them to eat at the common area. One night we were there visiting and she didn’t show up at dinner, so they came to find out why. She’s very happy there.

Provider Response

Denny5

Bickford of Middletown was a nice facility and a little newer than the other facilities I’ve seen. The structure was also better. If my parents need a higher level of care, they don’t need to go to another facility. They have a church area and a pastor who comes in. Their dining hall is like a restaurant where you can order what you want. They have a movie room, a library, exercise room, and music room.

Suzanne42

The visit I had at Bickford of Middletown was very good. In fact, that was almost where I decided to stay. I like the presentation and atmosphere. It was very good. The dining room seemed fine, though I didn’t eat a meal there, but they did have pastries out for us when we got there. We had pastries and coffee while we talked initially. The rooms were very good, spacious, clean, and bright.

Caring87154750

At Renaissance, it was all on one level. It was very pretty inside and spacious, safe and very clean, and the rooms seemed really nice. There was a community area, which was very pretty, and they were talking about a book that they had read. The staff were very helpful.

Jeff24

The visit at the Inn was very nice. The staff was very nice. The thing that impressed me the most was that it was new.

Caring84911750

Inn At Renaissance Village was very good. I had a very difficult time deciding between this one and another facility because they were comparable. They basically had the same kind of focus, and so it was really difficult to decide between the two. The staff was helpful. They were very nice. I didn't have any problem with them.

Happy customer

My mother recently moved to the Renassaiace and we couldn't be happier. Wonderful staff, great food, lots of activities for the residents. They just had a casino night for the residents that was beyond amazing. I highly recommend.

Caring7691

We went for a tour at The Inn at Renaissance Village and the thing that stood out most about the facility is that the residents looked very happy and the staff interaction was really good. My mom likes it and she is moving in next week. The facility is also very clean. They got lots of things going on. Every time we visit there, the residents are all very busy.