Ohio Living Rockynol
1150 W Market St, Akron, OH 44313
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Reviews of Ohio Living Rockynol in Akron, Ohio
3.1
(16 reviews)
Facility
3.2
Staff
2.4
Food
2.6
Activities
2.5
Value
2.0
pamc1959
2
|
March 18, 2022
This is a beautiful place on the outside, but the service is poor. I have notice it takes at least 45 minutes or longer for the staff to answer your call light. The aides (staff) are rude to the residents, and the rooms are not properly cleaned by housekeeping, and their is a lot of falls by the residents and you never get a report about the incident until hours later or the next day.. The residents clothing comes up missing or stolen. The personal care that the residents are receiving is not high quality for the price they are charging the these people and their families is outrageous. The food is always late and cold. I would not recommend this facility.
djirchar
1
|
April 19, 2021
My mother was here for rehab and had an awful experience. The gave her stool softeners when she didn't need them and she ended up with diarrhea and we had a hard time getting them to give her immodium so she could have some relief. They took her clothes to laundry and she had nothing to wear but a hospital gown. I took her clothes and she had to wear them the next two day because they never did find her laundry. Their response time is horrible. She asked for tissues and 3 hours later she got them. We had to do window visits and they would only open the window a 1/4 of the way. I would never recommend anyone to go here unless they're being punished for a federal offense. We got her out before her rehab was finished because the care is so bad.
L.Miner
2
|
December 27, 2020
I had a 97 yr. old aunt at the rehab center. We noticed one day we wasn't wearing her own clothes, which her daughter provided. The staff seemed to have lost them and provided our aunt with other people clothes to wear...uncaring of the size or fit. But the worst part was that about half way through her stay they lost her hearing aids. Think about it, for her last week of her stay she couldn't hear us, through a half open window, and now that she is home and still missing the hearing aids it's difficult on caring for her and unsafe in not being able to hear what going on around her. Now, today, they have not found the hearing aids or our aunts clothes, continually saying they are looking for them. It's been weeks.
cdb1420
5
|
September 14, 2020
This is a beautiful and newish facility. The assisted living staff has been great with my mom even during this horrible pandemic. They are thoughtful and trying to make the best of a very tough situation. The restaurant staff is over the top and do everything they can to make sure the residents enjoy their meals. I wish I could take care of my mom on my own but since I can't, I'm glad Rockynol is here for us.
JASB
1
|
October 2, 2019
Living in Akron Rockynol was always the place you wanted your relatives to go when they needed nursing support. That is NOT really the truth anymore! The staff from management down really could care less about providing any care. The aides are rude and mouthy to the residents, take up to 30 minutes to answer a call light. I have observed the aides standing in the hall on their phones and not responding to call lights. The housekeeping is poor, there is trash under the bed (used tissues for days!), family is not consulted when there are proposed changed in services-therapy for example! Management does not return calls either! The latest was my Grandma's roommate (who moved in 2 days before her passing) was on hospice, the end was near and they didn't move them to a private room. My Grandma had to watch and listen to this poor lady pass away and her family grieve! She was then not allowed in her room for several hours after she passed. This is not something that should be on display for the residents to have to witness. They latest is that they want to get my Grandma on hospice services-the challenge is she has no underlying condition that death will occur in a short period of time. It is about billing for additional services. If you care about our relative do not let them live at Rockynol!
eve Lynn
1
|
June 10, 2019
Rooms lovely but cleaning very superficial. Very understaffed. Long waits 30-45 min for bathroom assistance . Pt. left alone in bathroom for same long waits before return to bed. Supervisor promised to review times for call light records but never followed through. Frequently over one hour delays in receiving pain medicine. Attempted to give incorrect medication on more than one occasion.
Shelly
4
|
January 13, 2018
My mother-in-law has moved into Ohio Living Rockynol. It's a very pretty, excellent community that caters to more wealthy clients. The staff members are very nice and caring. The rooms are lovely. You can take your own paintings, and they'll hang everything for you and place all your furniture. They're very good. My mother-in-law has a bedroom and a bathroom. It's very large and has very nice paintings. It has plenty of room like a regular apartment.
Mike882121
5
|
November 24, 2016
The apartments of Rockynol were first class. The staff and the people were very nice and warm. They have speakers coming in to the facility. The food was absolutely outstanding.
Caring85144050
4
|
December 26, 2014
My mom is at Rockynol. She is doing OK there. My biggest concern is what happens when she runs out of money because she is private pay right now. Regarding the staff, 80% are good, and 20% are not so good. What happens is when they transfer my mom and put her on the toilet, they'll leave her, and she'll sit there for a good long time waiting for them to come back and help her get back in her wheelchair. That has been the big frustration for her. I have complained about that, and I think it has gotten better. Also there are some foods that my mom prefers not to have. When they have those kinds of foods, they do have alternatives, but they are not much of an alternative. If my mom doesn't want to eat spaghetti, she'll get a single grilled cheese sandwich. No soup offer and no apple sauce offer -- just a single grilled cheese sandwich. I don't like it. They aren't always very compassionate about offering her alternatives. There is plenty of food and plenty of variety, it is just a matter of them offering and getting it for her. But as I've said, that's only 15 to 20% of the experience; 80 to 85% of experiences are fine and good. There have been very compassionate and very caring people that work with my mom as well. With regards to the room, my mom's room is very comfortable; however, I don't like the bathroom. It is very small. My mom can get the wheelchair in the doorway, and she can get on the toilet but she can't get to the sink.
Caring102900050
5
|
December 12, 2014
The people that I ran across at Rockynol were friendly and helpful. The apartments were clean and laid out well, and it seemed that it will suffice -- spacewise -- for one person and some of them could be two person apartments. Their dining room seemed like it was laid out well, and the décor was nice. They had multi activities from exercise to going places to shopping and entertainment trips.
Caring76095550
4
|
January 24, 2014
My mom stayed at the Rockynol Retirement Community for a while. The rooms were very nice and many of their aides were outstanding. She shared a room, but the side that she had was a nice view and it was pleasant. She was staying in the rehab part, it may be different from an actual apartment, but overall the ambience was as good as it can be. It had a wonderful PT department, the physical therapy was excellent.
Whatever89
2
|
June 17, 2013
I stayed in Rockynol for two weeks. It was one of the oldest facilities in the area and this one was considered the better one. I was staying in a very nice room, it was just refurbished. The staff were very nice. However, the food they served there was too salty for me. I also wasn't able to participate in some activities because those that I liked were not in the same building as I was at that time. I didn't have the capability to go to other buildings because of my inability to get around real well.
KarloB
4
|
October 18, 2012
Overall, my experience with Rockynol was very positive. My family made the difficult decision to have my Grandmother placed there when she had advanced Alzheimer's and we could no longer care for her at home. Rockynol was clean and nicely decorated, and the floor my Grandmother was placed on was specially suited for Alzheimer's patients, with other patients who were similarly impaired. Since she was still mobile and talkative, but we could no longer care for her at home, it was wonderful to have a facility that could provide her the care she needed, but did not seem sterile or hospital like. When my Grandmother deteriorated further, she was moved into a comfort care room. It was nice that she didn't have to be moved to a hospital or a different facility in her last days, but rather was still in the same facility and therefore did not have the confusion or upset of a move. The staff was kind and caring, and several had specialized training and experience in dealing with Alzheimer's patients, which made them ideal in caring for my Grandmother.
wamama
4
|
June 2, 2012
My experience was positive. Staff was always attentive to patients and helpful with questions or conerns that family members have. The facility was always clean and had a positive atmopshere. They do special things for their residents like have "Bing Night" and honor their birthdates. My grandmother's favorite thing was to go soak in the "big tub". They allowed their residents occasional baths in a tub with jets. The food was ok. There is room for improvement with the food selection. However, most of the residents seemed to be happy and enjoying their time at Rockynol. Upon my grandmother's passing, the nursing facility was very respectful of the family and gracious in working with hospice. They were obliging and many of the staff attended her funeral services. The staff seems to form special bonds with their residents. This facility is especially nice because they offer different levels of assistance. This is a place that you can spend the rest of your days in comfort and with high quality care.
Mook
3
|
May 24, 2012
My dad spent several weeks in this facility. He came there after spending 9 days in the hospital. When he arrived from the hospital no one explained how things worked and what to expect on a daily basis. I constantly had to ask qustions. I think they were under staffed with help. Food was inferior. Therapy team was great! Some nurses were better than others. My dad is still able to think clearly and communicate so he was able to express his need for medication, etc. I don't think I'd chose to place him there for assistant living.
dejawog
4
|
April 1, 2012
Rockynol Assisted Living has a beautiful campus, near the very diverse Highland Square area, in Akron, OH. It has two large ponds, with huge koi and geese that return every year, and memory gardens and trees throughout. There are Independent Living Apartments, an Assisted Living Unit, a Special Care Unit, and a Nursing Care facility. They've recently added a beautiful non-demoninational chapel. The Assisted Living Facility has many activities, and outings, including shopping, lunches and dinners out, and campus wide cocktail parties on Fridays. The Special Care Unit is improving, as far as staff training, care, activities, and consistency in staffing. They are working to improve their knowledge of treatment with dementia and Alzheimer's residents. The Nursing Care Unit is recommended for rehabilitation after hospital stays or surgeries, and residents that require more intense medical care. Both of my parents have been in the Assisted Living, Medical Nursing Unit, and now Special Care. They moved in in May of 2006, and I would move them there again today. There are many facilities nearby, but Rockynol has been chosen #1 for 7 years in a row. No place is perfect, but I now find Rockynol willing to consider new ideas, new information, and new treatments. As long as they're working towards improvement, I can't ask for more.
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Services and Amenities of Ohio Living Rockynol in Akron, Ohio
Dining
- Guest Meals
- Communal Dining
Guests
- Overnight Guests
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Specialized Staff
- Nurse on Staff (Part time)
Room Amenities
- Kitchen Appliances In Unit
Staff Training & Qualifications
- Staff trained in Medication Management
Parking Options
- Parking Lot
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Health Services
- Medication Reminders
Aquatic Amenities
- Swimming Pool
Inside Amenities
- Entertainment Venues
Pets
- Pets
On-Site Services
- Religious Services
Personal Care
- Meal Preparation
- Personal Care Assistants
Outside Amenities
- Garden
Housekeeping & Maintenance
- Housekeeping Services
- Linen Services
- Laundry Services
Financing & Payment Options
- Accepts Insurance
Languages
- English spoken
Resident Information
- Offers Respite Care
Kitchen Types
- Kitchenette
Therapies
- Physical Therapy/Rehabilitation
- Occupational Therapy/Rehabilitation
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Dining: Cooked-to-order meals with full-service restaurant-style dining, Flexible dining options, Multiple dining venues and private dining room
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
4.0
About Ohio Living Rockynol in Akron, Ohio
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