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Featured Review
5
|
October 10, 2024
My wife is currently in TerraBella Southern Pines memory care. The place seems very well-kept. The staff is also very friendly and willing to assist. So far, I haven't had any complaints about anything. They have activities that they schedule to assist with the patients instead of them being idle. That's important to me since it's a big transition for my wife, having to deal with being moved out of home. She has times when she knows what's going on. In times when she's not being active, they give her something to look forward to or something to do. They encourage her to get involved with other residents too, as much as possible, and that's a plus. I have no complaints about the staff, so far. Each time I go in and have something to ask, they are eager to assist or direct me to whatever information I'm searching for. It's a little bit expensive. I understand that you get what you pay for but I think they should be a little bit more considerate. It's not a facility that provides everything. You pay for the care but you have to buy all the bedding and everything yourself so the only thing they're providing is the care and the management.
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About TerraBella Southern Pines in Southern Pines, North Carolina
Elmcroft of Southern Pines is conveniently located in the southwest section of Moore County, within minutes of Moore Regional Hospital. A short drive in the country will take you to the surrounding communities of Carthage, Cameron, Robbins and Pinebluff, while the cities of Fayetteville, Greensboro, Charlotte and Raleigh, North Carolina are all less than a four-hour round trip. The area surrounding Southern Pines is well known for horseback riding, pottery and golf. Nearby downtown Southern Pines, full of welcoming specialty shops and restaurants, is regularly enjoyed by our residents. Accommodations and Services Elmcroft of Southern Pines is an assisted living and Alzheimer's Care community offering accommodations for those who may require assistance in their daily living activities. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. In addition, Elmcroft of Southern Pines has a licensed Health Care Director on call 24 hours a day. Elmcroft of Southern Pines features a full sprinkler system and each apartment is equipped with an emergency call system that may be used whenever the need arises. In addition, all exterior doors may be locked so that a secure environment can be maintained. Each apartment includes all meals and basic utilities as part of the monthly fee. Also, residents enjoy daily activities, private dining room for family and guests, library and sitting areas, bistro and billiard activity room, housekeeping services and many other amenities. Other services include a beauty/barber shop for a nominal fee. The emphasis on activities is a main thrust of the service offerings. Social interaction is a vital part of overall good health and Elmcroft of Southern Pines is committed to offering residents a full range of social, recreational and spiritual activities from which to choose. Scheduled transportation on the community van allows all residents to take advantage of travel activities. Our Chronicles memory care program uses the Best Friends™ approach. This relationship-centered care is built around each individuals life history, cultural heritage and current abilities and interests. Elmcroft of Southern Pines is truly a great place to live and work and is proud to be a part of the Southern Pines, North Carolina community.To learn more about this providers license and review other available state reports, please visit: North Carolina Division of Health Service Regulation Licensed Facilities
Costs for TerraBella Southern Pines in Southern Pines, North Carolina
Assisted Living
$4,800
Starting Price
Memory Care
$6,100
Starting Price
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Reviews of TerraBella Southern Pines in Southern Pines, North Carolina
4.5
(10 reviews)
Facility
4.6
Staff
4.9
Food
1.0
Activities
3.0
Value
3.0
Darryl
5
|
October 10, 2024
My wife is currently in TerraBella Southern Pines memory care. The place seems very well-kept. The staff is also very friendly and willing to assist. So far, I haven't had any complaints about anything. They have activities that they schedule to assist with the patients instead of them being idle. That's important to me since it's a big transition for my wife, having to deal with being moved out of home. She has times when she knows what's going on. In times when she's not being active, they give her something to look forward to or something to do. They encourage her to get involved with other residents too, as much as possible, and that's a plus. I have no complaints about the staff, so far. Each time I go in and have something to ask, they are eager to assist or direct me to whatever information I'm searching for. It's a little bit expensive. I understand that you get what you pay for but I think they should be a little bit more considerate. It's not a facility that provides everything. You pay for the care but you have to buy all the bedding and everything yourself so the only thing they're providing is the care and the management.
Nanette
5
|
January 3, 2024
Mom moved into TerraBella Southern Pines. The professionalism of the staff, the cleanliness of the buildings and the price for what they offer compared to the other places we visited seemed like the best deal. I saw the dining room, a fireplace by the living room, and the TV room. There's an outdoor patio with bird feeders. They encourage everybody to come to the dining room. I think that they come and make sure that they're up, and that they can go to the dining room. They have things like bingo and some exercises, but I don't think she's taken part of that yet.
Reviewer RC#1108d
5
|
November 17, 2023
The tour I had at TerraBella Southern Pines was good. I didn't meet any staff, just the girl in the office that took me around. She was fine. She was friendly and OK. The facility was pretty when you walked in. It's a larger facility. We didn't tour the dining area, but I know it was off to the side that you could see it. I didn't care for their apartments as much. They weren't as bright and cheery. They take their residents out fishing, shopping, and doing different things with them, and that's nice. I hate it because they don't have cable for the residents in their rooms to watch TV. They can watch something, but they can't watch anything like Netflix or something like that and TV is important for my sister to watch, but as far as activities, they appeared to be the best one. I met the activity director and she seemed very nice. I give the activity director a five rating. The other girl, a four, probably. I just feel like they were pushing me to make a decision within two days while the other place I went to gave me time to consider. They were like "You have to sign the papers the day after tomorrow or we can't give you this deal." It's like being pressured.
ReviewerFC082623A
5
|
August 29, 2023
TerraBella Southern Pines was clean and smelled nice. There were no bad odors. The staff was friendly, very pleasant, knowledgeable, and was able to answer our questions. They had screened-in porches, activity rooms, and a beauty salon onsite. It's near shopping.
Carol
5
|
September 20, 2022
We like TerraBella Southern Pines. We've already put a deposit down on it. We're just waiting for when my brother can move here. It's very nice, very clean, very light feel, and very modern. The staff seemed very knowledgeable and very active from what I could tell. We selected the room that we wanted for him. They had a nice patio. It was very well painted. It was nice and clean and that's what I liked about it. It didn't have that odor. I saw some of the other residents that were there. They were involved in activities, especially in dementia care. They were doing little things. They were watching TV, and they were playing bingo and stuff like that.
Mike
5
|
August 13, 2022
TerraBella Southern Pines was nice. The overall experience was very good. The lady we met with was very professional. She had us in her office, to begin with, and answered all our questions. She took us on a tour. She showed us two different potential places for my parents. She showed us the cafeteria, the main room, and the activity rooms, things like that. She was very thorough in showing us their property. The rooms were adequate for what we were looking for. They're very nice rooms. It would seem that they would fit what my parents would need.
sick at heart
1
|
November 23, 2021
Even in a locked building people were able to come into my mom's room and walk out of the building with her personal belongings. A $500 hurricane lamp was taken, pictures were taken off the walls in her room. She entered with her wedding rings and only God knows who took them. Not happy with this place at all. Management wouldn't tell you the truth if their life depended on it. Mom's only way out was death.
Darryl
4
|
July 16, 2019
The staff was the most professional. The place itself and the people I met there were definitely on the top of the list of places I would consider. The place is clean and you can choose from several different sizes. You can put in whatever you want to make the rooms a little homier. The dining room was big and nice. There are areas where you can go outside.
Gayle
5
|
May 3, 2018
My mom is now here. It is very nice and really good to me. The staff members are very nice and very helpful. The rooms are nice, too. I saw a one-bedroom and a studio. The activities are very good. They have exercise class, meet and greet activities, and word games. They also have a small library and a beauty salon.
Barbara M.
5
|
October 18, 2017
We visited and it was a very nice facility. The lady who showed me around was very accommodating and answered all my questions. It was very clean, and the rooms were very nice. They have a lot of activities
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