
Morningside of Raleigh
Offers Assisted Living and Memory Care
Reviews of Morningside of Raleigh
Assisted Living Reviews for Morningside of Raleigh
February 11, 2020
I visited this facility
March 16, 2019
I am a friend or relative of a current/past resident
September 30, 2015
I visited this facility
July 12, 2015
I visited this facility
May 29, 2015
I visited this facility
April 07, 2015
I visited this facility
February 16, 2015
I visited this facility
February 09, 2015
I visited this facility
February 09, 2015
I visited this facility
December 05, 2014
I visited this facility
August 11, 2014
I visited this facility
December 27, 2013
I visited this facility
July 30, 2013
I am a friend or relative of resident
June 26, 2013
I am a friend or relative of resident
Provider Response
We are sorry to hear that a family member was not pleased with our services. We appreciate feedback from family members of residents as we endeavor to exceed the expectations of all we serve. Family member concerns brought to the attention of management are documented, and addressed immediately. Through a variety of means, we convey an open door policy and hope that families will bring concerns to the attention of the Executive Director. In the case where concerns are not voiced to management, it is difficult to correct them or the impression of them. We continue to utilize our own internal quality improvement checks, monitors and oversight throughout the day and night 7 days per week. Areas of concern are then addressed and corrected immediately. Further, our Manager on Duty program provides families and residents 7 day per week access to an on-site manager to address any concerns as they arise and before. Our staffing levels are mandated by our regulations and we are frequently surveyed (deficiency –free state surveys for several years) to assure compliance with those staffing levels. We often staff well above the mandated minimums and do not fall below them. As in any healthcare setting professional male staff are employed and do provide personal care to residents. If requested, “female only” caregivers are assigned without question. When residents with dementia are given the freedom to walk about independently, they do sometimes visit other resident’s rooms. They may unknowingly pick up items that do not belong to them. This information is presented to families upon admission and is expected where Alzheimer’s dementia is concerned. In most cases the missing item is found and returned to its rightful owner. Falls are unfortunately a frequent risk taken on by communities caring for persons with dementia. We take falls very seriously and have a comprehensive review and reduction plan in place to minimize that risk as much as possible. We are a restraint free community. Please visit us in person to experience our lovely community, professional staff and happy residents.
May 27, 2013
I am a friend or relative of resident
May 22, 2013
I am a friend or relative of a resident
May 17, 2013
I am a friend or relative of resident
May 14, 2013
I am a friend or relative of a resident
August 20, 2012
I am a friend or relative of a resident
June 29, 2012
I visited this facility
March 17, 2012
I am a friend or relative of resident
September 02, 2011
Other
Provider Response
We appreciate feedback from family members and residents as we endeavor to exceed the expectations of all we serve. Morningside of Raleigh routinely surveys residents for input related to recreational and spiritual service preferences and makes every effort to honor those requests. Included on our monthly recreational calendar are a minimum of 6 worship and spiritual learning opportunities representing the denominational preferences of our residents. There are times when circumstances may develop that prevent our staff from providing the care and services we are accustomed to providing due to family mandates. In these cases, we continue to work diligently to resolve issues and assure comfort and safety of the resident. We regret this family member did not perceive his/her experience to be a good one. Our commitment is to quality improvement.
July 18, 2011
I am a friend or relative of resident
Provider Response
We appreciate the positive feedback regarding our lovely grounds and regarding the wide variety of worship and spiritual opportunities provided to our residents. While we do employ a registered nurse and a licensed practical nurse in leadership roles, the majority of direct resident care in Assisted Living is provided by non-licensed resident assistants and medication aids. The writer's reference to the "nurse" may not in fact be a misnomer. Wait times of 45 minutes are not our standard. Our goal is to always provide the very best care and services to our residents. Recently we experienced necessary turnover in our Resident Services Director position. Our commitment to the highest customer and resident services standards and our focus on quality improvement are demonstrated in our action steps taken to respond swiftly to customer feedback.
Memory Care Reviews for Morningside of Raleigh
January 26, 2021
I am a friend or relative of a current/past resident
Costs for Morningside of Raleigh
Services and Amenities of Morningside of Raleigh
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $4050/month
- Memory Care Starting At: $4865/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 90
- Staff Patient Ratio: Al Day 1 13; Alz Day 1 6
- Respite Care
- Minimum Age: Al 65+ Alz No Min (Exceptions Apply)
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Types of care
- Meal Preparation
Licenses
- Licenses: 4 Star
- State Licenses: HAL-092-088
About Morningside of Raleigh
Morningside of Raleigh offers compassionate senior care in Raleigh, NC. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Morningside of Raleigh shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Raleigh, NC.
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