Brighton Gardens of Raleigh

Offers Assisted Living and Memory Care

21 Reviews

2014

3101 Duraleigh Road

Raleigh

27612

Brighton Gardens of Raleigh

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4.1 21

Karen Chadwick 2020-12-17 My mother-in-law has moved from assisted living in Wilmington, NC to independent living in Raleigh, to assisted living in Pinehurst, to assisted living at Brighton Gardens in Raleigh, NC. This by FAR is the worst management staff we have ever dealt with. We understand that COVID-19 has brought on new situations for staff. However, we are now about a week from Christmas 2020 and it seems the management has had time to get used to COVID procedures and protocol by now! My mother-in-law first tested positive for COVID October 21, 2020. We just returned from vacation and she tested negative while we were away. That said, of course, we do not want her to spend Christmas Day alone. We tried for three days to leaving messages and sending email to set up a visit (appointment required to visit relative). We received no responses. After two days, we questioned why Ashley had not responded. I was told she would be out the rest of the week. Upset, I left a message for the assistant executive director of the facility. Over 19 hours later, we still had no response. Determined to speak to someone, we called the facility and insisted on speaking to a person (no more VM). The assistant executive director repeatedly spoke over me as I tried to voice our concerns. It became a yelling match to see who could talk the loudest. It is not unusual to have difficulty having emails / calls returned concerning loved ones. I am extremely tired and frustrated with the excuse given by the management, "we have 70 resident families to communicate with...blah, blah, blah..." I did call the home office and the call was returned within the hour. As far as value, my mother-in-law pays nearly $7,000.00 per month. Value? You decide! Karen Chadwick I am a friend or relative of a current/past resident

5 1 1

Karen 2020-02-11 They were very nice at Brighton Gardens of Raleigh. I enjoyed talking to them, but the community wasn't what I was looking for for my uncle. It's not as bright. It's a hotel that was turned into a senior home, and it had that feel to it. It didn't feel like home to me. We went to both their assisted living and their memory care facilities. The dining area was pleasant, and they had a craft room. The physical facility was not my favorite, but the staff was lovely. I visited this facility

5 5 1

PS 2019-05-29 Brighton Gardens of Raleigh was remodelling, but it looked like it was going to be very nice. I would recommend others to look at it and definitely consider this place. The tour was a very good experience. I was pleased with it, but I only spent a couple of hours with them. The rooms looked lovely. It was clean and freshly painted. They had a nice menu. I visited this facility

5 3 1

Rose 2019-03-28 My visit with Brighton Gardens of Raleigh was good, and we were considering it. The issue was that I was told there's an LPN at night, but after further discussion we learned that there weren't LPNs at night which is a big deal for us. They showed us a recreational calendar and talked about how they get the residents involved. They had painting and other arts and crafts. The dining area seems fine and spacious, and I've had no issues with it. I visited this facility

5 4 1

Becky 2018-06-17 We selected Brighton Gardens. My father-in-law moved there for respite care, and it seemed very nice. The people there were very friendly, he seemed to enjoy whatever they offered, and he was happy. He said the food was good, and he had a private room with his own bathroom. I am/was a resident of this facility

5 5 1

BG 2017-10-30 We liked Brighton Gardens of Raleigh, but it was just not as aesthetically nice as the other facility we went to. We had a good overall experience with the tour. The facility was well-kept and clean. I visited this facility

5 5 1

joann802170 2017-05-26 Brighton Gardens of Raleigh was more expensive than the others, and it was out of our price range. It was absolutely beautiful, but you get two very similar, plain rooms with not a lot of windows in a little apartment, and for the price they were asking, it would have been more upscale. The dining area was very nice, open, and had lots of little tables where you could meet friends or smaller tables if you just want to have one other person with you. I really liked it, but the rooms just didn't equal the amount that you're going to pay. The staff all seemed very friendly, knowledgeable about the amenities that they provided, and very up to date on what they were talking about, which I appreciated. I visited this facility

5 3 1

judith552324 2017-05-26 The residents at Brighton Gardens of Raleigh were out of their rooms and interacting with each other, and it seemed for the most part that they were having a good time. The staff seemed to enjoy their jobs, and the facility had a good ambiance. Also, the food was wonderful. The location was very convenient for me, and the facility itself was beautifully designed. The landscaping at the front was very beautiful, and there was a nice outdoor sitting area for the residents. I visited this facility

5 4 1

RB000011 2017-01-05 Brighton Gardens of Raleigh was very nice and clean but way too expensive. I thought the people were very attentive to the residents, but my mother can't afford it, so it's not an option. I visited this facility

5 4 1

Sandra156526 2016-07-29 I visited Brighton Gardens, and their food was awful. The hallways were very small, and it was hard to get around. It’s on a very busy street, so it did not really look good at all. The staff was very nice. During my visit, they had the television on. They didn’t have any activities when we were there. The dining room was very small and old looking. I visited this facility

5 4 1

Beth073721 2016-07-27 I went to Brighton Gardens. I liked the atmosphere and the staff. Everybody seemed very friendly. They had a pretty dining area. The one thing I didn’t really care for about it was that most people sit out in front of the building in rocking chairs where there is a lot of traffic. The rooms seemed nice, cozy, comfortable, maybe a little bit dated with furnishings but overall very nice. It did not have a pool, but I do remember a salon and a small library. It seemed like there were a good variety of activities. They had a lot going on on the calendar. When I was there, there were some residents who were getting ready to head out shopping on a shuttle. It looked like it’s a very active community. I visited this facility

5 4 1

CynthiaVUBNY 2016-06-10 I loved Brighton Gardens of Raleigh and put down a deposit. It was clean, caring, and had attention being paid to all memory care unit people. I was impressed and rather happy with it. I think I saw the end of lunch when they are talking to each other and the caregivers. There was a lot of interacting and I was pleased with that. Instead of trying to control them with drugs, they were keeping them involved. The rooms are clean, nice, and pleasant. Rooms are had nothing because people furnish them. The rooms are just a blank space. I visited this facility

5 5 1

Caring102062050 2014-11-21 We have visited Brighton Gardens, and we did like this facility, but it was more expensive than we could afford. They offer lots of services, but at that time my sister-in-law did not need all of those. Their staff seemed fine. The rooms were fine, but they were not big enough. We were not able to eat there, but the food looked fine. I visited this facility

5 4 1

Caring76430750 2014-02-28 We were able to put dad at Brighton Gardens of Raleigh last October. We looked at several facilities and we liked this facility the most. Dad had an accident and is having brain injuries, so from the specifics of activities there are very few that he could participate in. The only ones that he can go to are the ones that are exercise related. We’ve been very happy with the staff for the most part. They all have been very friendly and helpful and in general, I am really pleased. I am a friend or relative of a resident

5 4 1

Janice23 2013-11-28 We found Brighton Gardens of Raleigh and we liked it, but unfortunately my father is not ready yet. The facility is great. It's clean and it looks like it was well run. The staff seemed very caring. I really don’t remember much of the activities, but they have social groups, cards, and classes. I was there during dinner time and the dining room smelled great. I would recommend this facility. I visited this facility

5 5 1

Michelle32 2013-08-27 Brighton Gardens of Raleigh was in my area. The staff seemed pleasant and very nice. The accommodation seemed clean and appropriate. They just didn't have much amenities and their residents were older. They could improve on having more activities both inside and outside the facility. I visited this facility

5 4 1

Denise9 2013-08-13 I was very impressed with Brighton Gardens of Raleigh and I really liked it but it was not affordable. The staff were good, very nice and they spent time with me. The place was well-ran, the living area and common area seemed like a pleasant place. The rooms were too small, so it would be better if they had bigger rooms. The residents all looked happy. I visited this facility

5 4 1

Donna25 2013-07-25 Brighton Gardens of Raleigh was absolutely beautiful. This facility was very clean. It was like a country club. The location works very well for me. I only met their administrator who gave me a tour of the place and she was very nice. As far as her staff goes, I really can't tell much about that, but the residents there were very nice. I visited this facility

5 5 1

Gilmore 2013-05-27 My mom has been a resident here for 5 years. Staff is attentive to need. Food is great (I've stayed for lunch as a visitor many times). I am so glad we found this place.....it has been a blessing. I am a friend or relative of resident

5 5 1

booboo2 2012-07-05 As far as I can tell, the facility is really strong. The rooms and areas I walked through (not very extensive) seemed clean, well-lit and pretty well-appointed. The staff were friendly, as were many of the other residents. The resident sometimes complains about the food (too sweet, too salty, doesn't taste "authentic"), but I honestly haven't sampled anything besides a cookie, and this person is critical of most foods. I don't know about all the services they offer, but the resident says that she has a number of good friends and keep intellectually active. She is a well-to-do individual and very critical, so for her not to complain about a wide variety of ills probably speaks highly of the place and staff members. I do remember hearing a story about her spraining an ankle (or wrist? This was over a year ago) and she was really happy with the level of attention. I visited this facility

5 4 1

jgflea 2011-05-19 My Father in Law was a resident of this facility while recovering after surgery and our overall experience, including the staff, facility, meals and more, was exceptional. From the day we moved him in, the staff was exceptionally helpful and accommodating. Even though my father in law is somewhat ornery, the staff was always nice and courteous and went out of the way to make his stay enjoyable. His room was spacious and clean and the facility was impeccable. The food was above average and included things that you wouldn't normally see in an assisted living facility. Overall, we would gladly recommend this facility to anyone. Friend or relative of resident

5 5 1

3101 Duraleigh Road, Raleigh, NC 27612

Call (800) 385-2527

2014

Brighton Gardens of Raleigh (800) 385-2527

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Reviews of Brighton Gardens of Raleigh

21 Reviews Write a review

Food

(Not Rated)

Staff

(3 Reviews)

Facility

(3 Reviews)

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(Not Rated)

Value

(1 Review)

Assisted Living Reviews for Brighton Gardens of Raleigh

December 17, 2020

By Karen Chadwick

I am a friend or relative of a current/past resident

My mother-in-law has moved from assisted living in Wilmington, NC to independent living in Raleigh, to assisted living in Pinehurst, to assisted living at Brighton Gardens in Raleigh, NC. This by FAR is the worst management staff we have ever dealt with. We understand that COVID-19 has brought on new situations for staff. However, we are now about a week from Christmas 2020 and it seems the management has had time to get used to COVID procedures and protocol by now! My mother-in-law first tested positive for COVID October 21, 2020. We just returned from vacation and she tested negative while we were away. That said, of course, we do not want her to spend Christmas Day alone. We tried for three days to leaving messages and sending email to set up a visit (appointment required to visit relative). We received no responses. After two days, we questioned why Ashley had not responded. I was told she would be out the rest of the week. Upset, I left a message for the assistant executive director of the facility. Over 19 hours later, we still had no response. Determined to speak to someone, we called the facility and insisted on speaking to a person (no more VM). The assistant executive director repeatedly spoke over me as I tried to voice our concerns. It became a yelling match to see who could talk the loudest. It is not unusual to have difficulty having emails / calls returned concerning loved ones. I am extremely tired and frustrated with the excuse given by the management, "we have 70 resident families to communicate with...blah, blah, blah..." I did call the home office and the call was returned within the hour. As far as value, my mother-in-law pays nearly $7,000.00 per month. Value? You decide! Karen Chadwick

Provider Response

Hi Karen, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us so that we can learn more. –The Sunrise Team

February 11, 2020

By Karen

I visited this facility

They were very nice at Brighton Gardens of Raleigh. I enjoyed talking to them, but the community wasn't what I was looking for for my uncle. It's not as bright. It's a hotel that was turned into a senior home, and it had that feel to it. It didn't feel like home to me. We went to both their assisted living and their memory care facilities. The dining area was pleasant, and they had a craft room. The physical facility was not my favorite, but the staff was lovely.

May 29, 2019

By PS

I visited this facility

Brighton Gardens of Raleigh was remodelling, but it looked like it was going to be very nice. I would recommend others to look at it and definitely consider this place. The tour was a very good experience. I was pleased with it, but I only spent a couple of hours with them. The rooms looked lovely. It was clean and freshly painted. They had a nice menu.

March 28, 2019

By Rose

I visited this facility

My visit with Brighton Gardens of Raleigh was good, and we were considering it. The issue was that I was told there's an LPN at night, but after further discussion we learned that there weren't LPNs at night which is a big deal for us. They showed us a recreational calendar and talked about how they get the residents involved. They had painting and other arts and crafts. The dining area seems fine and spacious, and I've had no issues with it.

June 17, 2018

By Becky

I am/was a resident of this facility

We selected Brighton Gardens. My father-in-law moved there for respite care, and it seemed very nice. The people there were very friendly, he seemed to enjoy whatever they offered, and he was happy. He said the food was good, and he had a private room with his own bathroom.

October 30, 2017

By BG

I visited this facility

We liked Brighton Gardens of Raleigh, but it was just not as aesthetically nice as the other facility we went to. We had a good overall experience with the tour. The facility was well-kept and clean.

May 26, 2017

By joann802170

I visited this facility

Brighton Gardens of Raleigh was more expensive than the others, and it was out of our price range. It was absolutely beautiful, but you get two very similar, plain rooms with not a lot of windows in a little apartment, and for the price they were asking, it would have been more upscale. The dining area was very nice, open, and had lots of little tables where you could meet friends or smaller tables if you just want to have one other person with you. I really liked it, but the rooms just didn't equal the amount that you're going to pay. The staff all seemed very friendly, knowledgeable about the amenities that they provided, and very up to date on what they were talking about, which I appreciated.

May 26, 2017

By judith552324

I visited this facility

The residents at Brighton Gardens of Raleigh were out of their rooms and interacting with each other, and it seemed for the most part that they were having a good time. The staff seemed to enjoy their jobs, and the facility had a good ambiance. Also, the food was wonderful. The location was very convenient for me, and the facility itself was beautifully designed. The landscaping at the front was very beautiful, and there was a nice outdoor sitting area for the residents.

January 05, 2017

By RB000011

I visited this facility

Brighton Gardens of Raleigh was very nice and clean but way too expensive. I thought the people were very attentive to the residents, but my mother can't afford it, so it's not an option.

July 29, 2016

By Sandra156526

I visited this facility

I visited Brighton Gardens, and their food was awful. The hallways were very small, and it was hard to get around. It’s on a very busy street, so it did not really look good at all. The staff was very nice. During my visit, they had the television on. They didn’t have any activities when we were there. The dining room was very small and old looking.

Provider Response

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team

July 27, 2016

By Beth073721

I visited this facility

I went to Brighton Gardens. I liked the atmosphere and the staff. Everybody seemed very friendly. They had a pretty dining area. The one thing I didn’t really care for about it was that most people sit out in front of the building in rocking chairs where there is a lot of traffic. The rooms seemed nice, cozy, comfortable, maybe a little bit dated with furnishings but overall very nice. It did not have a pool, but I do remember a salon and a small library. It seemed like there were a good variety of activities. They had a lot going on on the calendar. When I was there, there were some residents who were getting ready to head out shopping on a shuttle. It looked like it’s a very active community.

June 10, 2016

By CynthiaVUBNY

I visited this facility

I loved Brighton Gardens of Raleigh and put down a deposit. It was clean, caring, and had attention being paid to all memory care unit people. I was impressed and rather happy with it. I think I saw the end of lunch when they are talking to each other and the caregivers. There was a lot of interacting and I was pleased with that. Instead of trying to control them with drugs, they were keeping them involved. The rooms are clean, nice, and pleasant. Rooms are had nothing because people furnish them. The rooms are just a blank space.

November 21, 2014

By Caring102062050

I visited this facility

We have visited Brighton Gardens, and we did like this facility, but it was more expensive than we could afford. They offer lots of services, but at that time my sister-in-law did not need all of those. Their staff seemed fine. The rooms were fine, but they were not big enough. We were not able to eat there, but the food looked fine.

February 28, 2014

By Caring76430750

I am a friend or relative of a resident

We were able to put dad at Brighton Gardens of Raleigh last October. We looked at several facilities and we liked this facility the most. Dad had an accident and is having brain injuries, so from the specifics of activities there are very few that he could participate in. The only ones that he can go to are the ones that are exercise related. We’ve been very happy with the staff for the most part. They all have been very friendly and helpful and in general, I am really pleased.

November 28, 2013

By Janice23

I visited this facility

We found Brighton Gardens of Raleigh and we liked it, but unfortunately my father is not ready yet. The facility is great. It's clean and it looks like it was well run. The staff seemed very caring. I really don’t remember much of the activities, but they have social groups, cards, and classes. I was there during dinner time and the dining room smelled great. I would recommend this facility.

August 27, 2013

By Michelle32

I visited this facility

Brighton Gardens of Raleigh was in my area. The staff seemed pleasant and very nice. The accommodation seemed clean and appropriate. They just didn't have much amenities and their residents were older. They could improve on having more activities both inside and outside the facility.

August 13, 2013

By Denise9

I visited this facility

I was very impressed with Brighton Gardens of Raleigh and I really liked it but it was not affordable. The staff were good, very nice and they spent time with me. The place was well-ran, the living area and common area seemed like a pleasant place. The rooms were too small, so it would be better if they had bigger rooms. The residents all looked happy.

July 25, 2013

By Donna25

I visited this facility

Brighton Gardens of Raleigh was absolutely beautiful. This facility was very clean. It was like a country club. The location works very well for me. I only met their administrator who gave me a tour of the place and she was very nice. As far as her staff goes, I really can't tell much about that, but the residents there were very nice.

May 27, 2013

By Gilmore

I am a friend or relative of resident

My mom has been a resident here for 5 years. Staff is attentive to need. Food is great (I've stayed for lunch as a visitor many times). I am so glad we found this place.....it has been a blessing.

July 05, 2012

By booboo2

I visited this facility

As far as I can tell, the facility is really strong. The rooms and areas I walked through (not very extensive) seemed clean, well-lit and pretty well-appointed. The staff were friendly, as were many of the other residents. The resident sometimes complains about the food (too sweet, too salty, doesn't taste "authentic"), but I honestly haven't sampled anything besides a cookie, and this person is critical of most foods. I don't know about all the services they offer, but the resident says that she has a number of good friends and keep intellectually active. She is a well-to-do individual and very critical, so for her not to complain about a wide variety of ills probably speaks highly of the place and staff members. I do remember hearing a story about her spraining an ankle (or wrist? This was over a year ago) and she was really happy with the level of attention.

May 19, 2011

By jgflea

Friend or relative of resident

My Father in Law was a resident of this facility while recovering after surgery and our overall experience, including the staff, facility, meals and more, was exceptional. From the day we moved him in, the staff was exceptionally helpful and accommodating. Even though my father in law is somewhat ornery, the staff was always nice and courteous and went out of the way to make his stay enjoyable. His room was spacious and clean and the facility was impeccable. The food was above average and included things that you wouldn't normally see in an assisted living facility. Overall, we would gladly recommend this facility to anyone.

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Photos of Brighton Gardens of Raleigh

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Services and Amenities of Brighton Gardens of Raleigh

Room and housing options

Companion Suites: We Do Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Coffee Shop
Party Space
Tv Room
Garden And Patio
Resident Parking
Features Extra: Library

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Technology Extra: Emergency Call System

Health services

Medication Management
Physical Therapy

Activities

Offsite Activities
Music
Games
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Financial guidance

Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Diet

Diabetic
Low Fat
Low Salt

Languages

English

General

Respite Care
Pets: Yes

Range of services

Physical Therapy

Types of care

Transfer Assistance

Licenses

Licenses: Licensed Assisted Living
State Licenses: HAL-092-024

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About Brighton Gardens of Raleigh

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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Features

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General

Range of services

Types of care

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