Brookdale MacArthur Park was lovely. I really liked it. I liked the environment. It was very beautiful and clean. I really liked the sales associate that gave us the information about pricing and how the facility works. They basically have studio apartments. They have a room that has a pool table in it for you to play pool and games. They also have a library and a beautiful dining room. The staff was friendly and informative. She was great.
Brookdale MacArthur Park
Offers Assisted Living and Memory Care
14 Reviews
111 MacArthur Drive, Cary, NC 27513
Call
(800) 385-2527
Reviews of Brookdale MacArthur Park
Assisted Living Reviews for Brookdale MacArthur Park
February 16, 2021
I visited this facility
April 30, 2018
I am a friend or relative of a current/past resident
My father stayed at Brookdale MacArthur Park. It wasn't great and they were always short staffed. You would call and you'd wait forever for somebody to come help. They won't even say they're sorry sometimes; they would just say they're short staffed. If you're short staffed every single day, that's a problem. The facility was beautiful. If you're 55 and able to enjoy it, you'd have a blast there. They need to staff appropriately rather than make excuses all the time that they're not staffed. They need to get more feedback about some of the people who work there. Some of them were not nice and not friendly.
March 07, 2017
I visited this facility
My mother is in Brookdale. It is perfect with what we need. Everything is clean, and she is being taken care of. Everything is great. Everybody is friendly. It is a small community with good care. It has attentive nurses and attentive people. Their meals seem to be fine. They have a lot of activities.
February 23, 2016
I visited this facility
Brookdale MacArthur Park was very nice with nice, large rooms. The staff was very nice and accommodating.
February 10, 2016
I visited this facility
I went to Brookdale MacArthur Park for my mother. Right now, it would be the first on our list because of its proximity to our house. We thought it was very nice. The people there were very nice. It seemed to be very nice. All the residents were very friendly. The scale of the community was very nice. It was not overwhelming. It was just like walking into your living room. It was really nice that way. It seemed like the food was OK. The residents were active, and friendly. They were very nicely invested in the residents. The room was fine for my mother. Everything was small.
December 30, 2015
I am a friend or relative of a resident
My husband’s mom was previously at Brookdale MacArthur Park. We were very happy with it. The staff was great; they did a lot of activities and tried to include the families. The room was average size; it was nice and comfortable. The food was decent. I think they did a good job.
November 30, 2015
I am a friend or relative of a resident
My mom had been in Brookdale MacArthur Park, and we understood that they had Medicaid beds there. We came to find out they did not have Medicaid beds there available, so I had to find something pretty much in a hurry. However, it was a very nice place. It was expensive, but they took very good care of my mother. The only problem I had was with their contract, which I was pretty sure it said they had Medicaid beds there. The people working there were fine.
September 29, 2015
I visited this facility
I visited Brookdale MacArthur Park for my mother. It was a very nice place, but she was not eligible to be placed there. Nevertheless, the facility was very clean, and the people were very nice and very helpful. It was just a very nice community. Their food looked very healthy and good too.
April 18, 2015
I visited this facility
We went to Carolina House, and I thought that they were more amenable to having people that were going to be coming in when they had more need of care. The staff seemed efficient. She was trying to answer all our questions, so I thought she was very good. What she showed us I thought was lovely -- sunroom, TV areas. They had just finished a music program. We also saw the place where the people would eat.
December 22, 2014
I visited this facility
Carolina House is excellent and inviting. They have central dining area for everyone, it wasn't so big, and it is clean. The room is cozy. It is not too big. The surrounding is well-kept, and it is about a 20-year-old facility, but it doesn't look it. They keep it up-to-date and renovate it. The staff is professional; they dress well and work well.
With the care, the long term administrator, clean facility, and adequate room, the combination of all of these is the reason why we choose it.
November 24, 2014
I am a friend or relative of a resident
My husband has decided with Carolina House of Cary. We’re just very pleased. It’s very clean. He’s in a companion room; there are two beds, two chests, two bedside tables, a recliner, and there’s a bathroom inside the room. All the staff is very knowledgeable and very friendly. My husband is happy so it’s OK.
He’s been there only a couple of weeks, so I can’t tell much about the activities. They mentioned and gave me a calendar of activities, but at this time, he doesn’t need them. He’s going to therapy three times and seven different ones. I haven’t eaten there, but he likes the food and the dining area. They have choices when they go. We are impressed that everybody knows his name, and he’s able to get around. They have a living room facility, a sun room facilit,y and different large areas that he can go to; he doesn’t just stay in his room.
August 13, 2014
I am a friend or relative of a resident
He is at the Carolina House of Cary. He’s been there since the beginning of June. It did not go smoothly as we hoped initially. My dad’s needs are greater than an average person who is going to assisted living. So he had a couple of fault in the beginning and some issues. He buzzes for a caregiver to come and it takes 20 mins before a caregiver could come. However, the staff and the management are responsive now. They’re all nice to him and they talk to him. It has gotten better.
Overall, it’s a nice facility. I picked them after I looked at several because it has a homey feel more than an institutional feel. When you go in there, they have a library and little living spaces. He has a nice sized room. They do have activities in the activity room.
The biggest thing to me is the response time and the call system. He has a tiny call button and he doesn’t see it well. He pushes it and if they don’t come, he pushes it again for 6 times and he deactivates it. I’ve asked them if we could get a different kind, something bigger. The tiny red light comes up and I can’t see the light too. That was something I suggested to them. Some areas would be a 5 but some areas would be lower. However, I am satisfied and I’m not moving him.
Provider Response
Thank you for taking the time to share your thoughts. We are happy to hear that your father is enjoying the community! Your feedback is always appreciated and your concerns regarding the call system and response time will be reviewed.
May 10, 2014
I visited this facility
I didn't like Carolina House much. During the tour, the lady was really nice. But I don't think the other staff was nice as she was. The rooms in the assisted living part were pretty small. It's much closer to my home.
Memory Care Reviews for Brookdale MacArthur Park
May 06, 2019
I visited this facility
They showed us just about everything at Brookdale Macarthur Park. We were able to speak to some of the caretakers along the way. It appeared to be a very well-run community. The memory care is separate in that community. They seemed to be engaged in the patients, theyre keeping the patients engaged in different things, and they seemed conscientious. They offered medication management, they had activities going on, exercise, craft activities, and it seemed to keep the people occupied. They have single rooms, double rooms, places to go and watch TV or read a book. They try to make it like a home environment even though its a larger community. They had singing, people come in, play the piano, and take them to the store once a week by bus. It was clean, bright, and cheerful.
Services and Amenities of Brookdale MacArthur Park
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Medication Management
- Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 80
- Minimum Age: 65
- Pets: Yes
Training Areas
- Memory Care Training
Licenses
- State Licenses: HAL-092-027
About Brookdale MacArthur Park
Brookdale MacArthur Park provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
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