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Brookdale MacArthur Park

111 MacArthur Drive, Cary, NC 27513

(800) 558-0653

Verified Partner

4.11

(18 reviews)

Offers Assisted Living and Memory Care
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Reviews of Brookdale MacArthur Park in Cary, North Carolina

4.11

(18 reviews)

  • Facility

    4.4

  • Staff

    4.3

  • Food

    5.0

  • Activities

    1.0

  • Value

    1.5

Dayton W

2

December 2, 2023

I visited this facility

We toured this facility, and I was impressed by its overall look, but the residents I observed didn't seem to be engaged in anything in particular. Most people were in their rooms, which is fine, but we want a little more in community and daily stimulation. The food smelled very yummy. The cost, considering the built-in services, seemed pretty high to me.

Provider Response

We appreciate you taking the time to visit Brookdale MacArthur Park and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

Shelley

4

February 4, 2023

I visited this facility

Brookdale MacArthur Park was clean, even though it was going through some renovation. It was on a smaller scale facility than I was expecting. There were only 12 or 13 residents, but they seemed to be engaged with the residents with daily activities. The person who gave me the tour was very informative. She's a little bit on the younger side, but she had experience with memory care facilities and what is being offered and what they could offer. I thought she was very knowledgeable.

Patricia

5

October 7, 2021

I visited this facility

I went to Brookdale MacArthur Park. They offer them breakfast, lunch, and dinner in the cafeteria. They had nurses and doctors on-site to come to visit them. My mother wouldn't have somebody there with her all the time, but they would check on her every day if she didn't check-in. I didn't have anything bad about it. I loved it. It was a beautiful community. Everybody was very professional and gracious. It supplied all the needs of the tenants. The staff was very personable and very informative. He was one of the managers, and he's very professional. They made me feel like they would take good care of my family member if they were there. They had a garden patio, a library, a beauty salon on-site, and several physical and occupational therapists there on-site.

Audrey

5

June 25, 2021

I visited this facility

We toured Brookdale MacArthur Park for my mother-in-law and father-in-law. It's a larger facility with more people. They were very helpful, and it seems like they know all the residents. They have very good communication and rapport with them. The rooms were clean and spacious. Our overall impression of it was really good. They were all very, loving, caring, and helpful. I can't tell you anyone that was not warm and helpful. It seemed like they were really caring. I saw a bingo room, a game room, and a movie theater. They had a nice porch on the front.

Robyn

5

February 16, 2021

I visited this facility

Brookdale MacArthur Park was lovely. I really liked it. I liked the environment. It was very beautiful and clean. I really liked the sales associate that gave us the information about pricing and how the facility works. They basically have studio apartments. They have a room that has a pool table in it for you to play pool and games. They also have a library and a beautiful dining room. The staff was friendly and informative. She was great.

Carol

5

May 7, 2019

I visited this facility

They showed us just about everything at Brookdale Macarthur Park. We were able to speak to some of the caretakers along the way. It appeared to be a very well-run community. The memory care is separate in that community. They seemed to be engaged in the patients, they’re keeping the patients engaged in different things, and they seemed conscientious. They offered medication management, they had activities going on, exercise, craft activities, and it seemed to keep the people occupied. They have single rooms, double rooms, places to go and watch TV or read a book. They try to make it like a home environment even though it’s a larger community. They had singing, people come in, play the piano, and take them to the store once a week by bus. It was clean, bright, and cheerful.

A loved one

2

April 30, 2018

I am a friend or relative of a current/past resident

My father stayed at Brookdale MacArthur Park. It wasn't great and they were always short staffed. You would call and you'd wait forever for somebody to come help. They won't even say they're sorry sometimes; they would just say they're short staffed. If you're short staffed every single day, that's a problem. The facility was beautiful. If you're 55 and able to enjoy it, you'd have a blast there. They need to staff appropriately rather than make excuses all the time that they're not staffed. They need to get more feedback about some of the people who work there. Some of them were not nice and not friendly.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

Terri307762

5

March 7, 2017

I visited this facility

My mother is in Brookdale. It is perfect with what we need. Everything is clean, and she is being taken care of. Everything is great. Everybody is friendly. It is a small community with good care. It has attentive nurses and attentive people. Their meals seem to be fine. They have a lot of activities.

Caring visitor33

4

February 23, 2016

I visited this facility

Brookdale MacArthur Park was very nice with nice, large rooms. The staff was very nice and accommodating.

Reid M.

5

February 10, 2016

I visited this facility

I went to Brookdale MacArthur Park for my mother. Right now, it would be the first on our list because of its proximity to our house. We thought it was very nice. The people there were very nice. It seemed to be very nice. All the residents were very friendly. The scale of the community was very nice. It was not overwhelming. It was just like walking into your living room. It was really nice that way. It seemed like the food was OK. The residents were active, and friendly. They were very nicely invested in the residents. The room was fine for my mother. Everything was small.

Cristina2

5

December 31, 2015

I am a friend or relative of a resident

My husband’s mom was previously at Brookdale MacArthur Park. We were very happy with it. The staff was great; they did a lot of activities and tried to include the families. The room was average size; it was nice and comfortable. The food was decent. I think they did a good job.

Anonymous116694150

5

November 30, 2015

I am a friend or relative of a resident

My mom had been in Brookdale MacArthur Park, and we understood that they had Medicaid beds there. We came to find out they did not have Medicaid beds there available, so I had to find something pretty much in a hurry. However, it was a very nice place. It was expensive, but they took very good care of my mother. The only problem I had was with their contract, which I was pretty sure it said they had Medicaid beds there. The people working there were fine.

Rhonda27

4

September 30, 2015

I visited this facility

I visited Brookdale MacArthur Park for my mother. It was a very nice place, but she was not eligible to be placed there. Nevertheless, the facility was very clean, and the people were very nice and very helpful. It was just a very nice community. Their food looked very healthy and good too.

Caring89206850

4

April 18, 2015

I visited this facility

We went to Carolina House, and I thought that they were more amenable to having people that were going to be coming in when they had more need of care. The staff seemed efficient. She was trying to answer all our questions, so I thought she was very good. What she showed us I thought was lovely -- sunroom, TV areas. They had just finished a music program. We also saw the place where the people would eat.

Alan18

4

December 22, 2014

I visited this facility

Carolina House is excellent and inviting. They have central dining area for everyone, it wasn't so big, and it is clean. The room is cozy. It is not too big. The surrounding is well-kept, and it is about a 20-year-old facility, but it doesn't look it. They keep it up-to-date and renovate it. The staff is professional; they dress well and work well. With the care, the long term administrator, clean facility, and adequate room, the combination of all of these is the reason why we choose it.

Caring97880850

5

November 24, 2014

I am a friend or relative of a resident

My husband has decided with Carolina House of Cary. We’re just very pleased. It’s very clean. He’s in a companion room; there are two beds, two chests, two bedside tables, a recliner, and there’s a bathroom inside the room. All the staff is very knowledgeable and very friendly. My husband is happy so it’s OK. He’s been there only a couple of weeks, so I can’t tell much about the activities. They mentioned and gave me a calendar of activities, but at this time, he doesn’t need them. He’s going to therapy three times and seven different ones. I haven’t eaten there, but he likes the food and the dining area. They have choices when they go. We are impressed that everybody knows his name, and he’s able to get around. They have a living room facility, a sun room facilit,y and different large areas that he can go to; he doesn’t just stay in his room.

Caring92274550

3

August 13, 2014

I am a friend or relative of a resident

He is at the Carolina House of Cary. He’s been there since the beginning of June. It did not go smoothly as we hoped initially. My dad’s needs are greater than an average person who is going to assisted living. So he had a couple of fault in the beginning and some issues. He buzzes for a caregiver to come and it takes 20 mins before a caregiver could come. However, the staff and the management are responsive now. They’re all nice to him and they talk to him. It has gotten better. Overall, it’s a nice facility. I picked them after I looked at several because it has a homey feel more than an institutional feel. When you go in there, they have a library and little living spaces. He has a nice sized room. They do have activities in the activity room. The biggest thing to me is the response time and the call system. He has a tiny call button and he doesn’t see it well. He pushes it and if they don’t come, he pushes it again for 6 times and he deactivates it. I’ve asked them if we could get a different kind, something bigger. The tiny red light comes up and I can’t see the light too. That was something I suggested to them. Some areas would be a 5 but some areas would be lower. However, I am satisfied and I’m not moving him.

Provider Response

Thank you for taking the time to share your thoughts. We are happy to hear that your father is enjoying the community! Your feedback is always appreciated and your concerns regarding the call system and response time will be reviewed.

Caring84040350

2

May 10, 2014

I visited this facility

I didn't like Carolina House much. During the tour, the lady was really nice. But I don't think the other staff was nice as she was. The rooms in the assisted living part were pretty small. It's much closer to my home.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

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Costs for Brookdale MacArthur Park in Cary, North Carolina

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$7,195

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$9,625

Starting Price

Services and Amenities of Brookdale MacArthur Park in Cary, North Carolina

Room and housing options

  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

About Brookdale MacArthur Park in Cary, North Carolina

Brookdale MacArthur Park provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

Map of Brookdale MacArthur Park

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Brookdale MacArthur Park

111 MacArthur Drive, Cary, NC 27513

Verified Partner

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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